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CHAT 50 Personal Speaker Phone
USER MANUAL
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TECHNICAL SUPPORT TELEPHONE 1.800.283.5936 1.801.974.3760 FAX 1.801.974.3669 EMAIL tech.support@clearone.com ON THE WEB www.clearone.com CHAT 50 USER’S MANUAL CLEARONE PART NO. 800-159-001. FEBRUARY 2008 (REV. 2.1) © 2008 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. ClearOne reserves specific privileges. Information in this document is subject to change without no
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TABLE OF CONTENTS CHAPTER 1: INTRODUCTION Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Replacement Parts & Accessories. . . . . . . . . . . . . . . 3 CHAPTER 2: GETTING STARTED Installing the Chat Software-Windows . . . . . . . . . . . . 4 Installi
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CHAPTER 1: INTRODUCTION PRODUCT OVERVIEW Thank you for purchasing the ClearOne Chat 50 personal speaker phone. The Chat 50 is a portable audio peripheral that connects to a wide variety of devices for hands-free communications and audio playback. You can use the Chat 50 with a variety of devices and applications including: • Internet telephony applications, such as Skype • Enterprise telephones, such as Avaya, Cisco, and others • VoIP softphones, such as Avaya, Cisco, and others • Cell phones s
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IMPORTANT SAFETY INFORMATION Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency services. • Read and understand all instructions. Follow all warnings marked on the product. • Unplug the product from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use only a damp cloth for cleaning. • Do no
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PACKAGE CONTENTS The illustration below shows the parts that ship in the box with each model of the Chat 50. (Figure 1.1). Contact your dealer for replacement parts and accessories. ™ Chat 50 USB 910-159-001 + ™ Chat 50 USB Plus 910-159-002 ++ + ™ Chat 50 USB Plus International ++ + + 910-159-002-01 ™ Chat 50 Global Traveler ++ + + + + 910-159-003 FIGURE 1.1 Chat 50 Package Contents > Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly wi
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CHAPTER 2: GETTING STARTED INSTALLING THE CHAT SOFTWARE FOR WINDOWS > Note: The following instructions show Windows XP screenshots. However, the installation procedure is the same for Windows XP and all versions of Windows Vista. 1. Insert the Chat 50 CD into your computer’s CD/DVD drive. Your system should will auto-run the installation software and display the initial menu screen (Figure 2.1). > Note: If you do not have the CD, you can download the latest version of the software at: http://ww
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2. Select software from the menu on the left of the screen and the Chat Setup Wizard will display the installation welcome screen (Figure 2.2 ). FIGURE 2.2 Chat 50 Installation Wizard Welcome Screen 3. Click Next>. The License Agreement screen appears (Figure 2.3). Read the license agreement and select the I Agree radio button, then click Next> to proceed with installation. FIGURE 2.3 Chat 50 License Agreement screen Chapter 3: Using Chat 50 Configuration Software 5
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4. The Select Installation Folder screen appears (Figure 2.4). Use the default directory, or click Browse to select an alternate directory. Click Next> to continue the installation. FIGURE 2.4 Chat 50 Select Installation Folder screen 5. The Confirm Installation screen appears (Figure 2.5). Click Next> to continue the installation. FIGURE 2.5 Chat 50 Confirm Installation screen 6 Technical Support: 800-283-5936 Chapter 2: Getting Started 6
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6. The Installing ClearOne Chat screen appears (Figure 2.6). FIGURE 2.6 Installing ClearOne Chat Configuration Software screen 7. The Device Driver Installation Wizard screen appears. Click Next> to install the Chat software drivers for Windows. (When you first connect the Chat 50 to the USB port on your PC, there is an additional driver installation routine that installs the Chat 50 USB 2.0 drivers for Windows, as explained in the Connecting and Configuring the Chat 50 (USB) section.) FIGURE 2
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8. After the Chat software device drivers are successfully installed, the Driver Name and Status appear in the Device Driver Installation Wizard screen (Figure 2.8). Click Finish to complete the installation. FIGURE 2.8 Chat 50 Completing the Device Driver Installation Wizard screen 9. The Installation Complete screen appears (Figure 2.9). Click Close to exit the Chat installation program. FIGURE 2.9 Chat 50 Installation Complete screen The Chat software installation is complete. You can start t
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INSTALLING THE CHAT SOFTWARE FOR APPLE OS X 1. Insert the Chat 50 Installation & Documentation CD. 2. Navigate to the Mac Application folder on the CD. 3. Double-click on the Chat1.0.1.dmg file. 4. The computer creates a virtual drive on the desktop, and places the Chat application on the virtual drive. 5. Drag the Chat application to the Applications folder (Figure 2.10). FIGURE 2.10 Mac Applications Folder with Chat software installed 6. The Chat software is now installed for Mac OS X. 7. Sta
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CONNECTING AND CONFIGURING YOUR CHAT 50 (USB-WINDOWS) 1. Use the included USB cable to connect the Chat 50 to a USB port on your computer (Figure 2.11). FIGURE 2.11 Connecting Chat 50 to a PC 2. The status LED on the front of the Chat 50 turns blue, then red, then blue again to indicate that Windows recognizes the Chat 50. The Windows New Hardware Found dialog appears and Windows installs the USB 2.0 device drivers for Chat on your system. When the installation is complete, click Close. 3. Start
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5. Click the Device Setup button in order to select and configure pre-defined audio settings for the devices you will use with your Chat 50 (Figure 2.13). FIGURE 2.13 Chat 50 Main Screen 6. The Device Setup screen appears (Figure 2.14) with a list of devices displayed in the Select 1st column. This column displays the general types of devices that you can configure for use with the Chat 50. FIGURE 2.14 Chat 50 Device Setup: Select 1st column 7. Select the appropriate device from the Select 1st
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FIGURE 2.15 Chat 50 Device Setup: Select 2nd column 8. Select a manufacturer or device type in the Select 2nd column. If your specific device is not listed, select either the Other or the All option. The Chat software populates the Select 3rd column based on your selection (Figure 2.16). FIGURE 2.16 Chat 50 Device Setup: Select 2nd column 9. Select a model in the Select 3rd column. If your specific device or application is not listed, select either the Other or the All option. After making your
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12. If you will be using your Chat 50 with external devices, such as a cell phone, MP3 player, or desktop video conferencing device, connect it using the connection diagrams on pages 13 through 16 (optional). > Note: When connecting to an analog device, you can leave the Chat 50 connected to your PC. The Chat 50 will continue to receive power through the USB cable, eliminating the need to use the Chat 50’s external AC power adapter. 13. Repeat steps 1 through 12 for any additional devices you wi
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8. While the caller is still on the phone, count from 1 to 10 in a normal voice. Ask the caller if they can hear you clearly. Click and move the Output slider until the caller can hear you clearly. Repeat the test count as needed to find the optimal microphone volume for the device. 9. Click Save to Database to capture the optimized settings. The Add Settings to Database dialog appears. Enter appropriate name in the Model field, then click the Save to Database button. 10. The optimal audio setti
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Connecting Chat 50 to a Cell Phone 1. Using the included power supply (Chat USB Plus, International, and Global Traveller models only), connect the Chat 50 to a power outlet (Figure 2.18). 2. Using the included 2.5mm to 3.5mm cell phone connector cable, connect the Chat 50’s line audio jack to the headset jack of the cell phone. 3.5mm 2.5mm FIGURE 2.18 Connecting Chat 50 to a Cell Phone Chapter 3: Using Chat 50 Configuration Software 15
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Connecting Chat 50 to an MP3 Player 1. Using the included power supply (Chat USB Plus, International, and Global Traveller models only), connect the Chat 50 to a power outlet (Figure 2.19). 2. Using a ClearOne MP3 accessory cable (available separately, P/N 830-159-005), connect the Chat 50’s line audio jack to your MP3 player’s headset jack as shown in Figure 2.19. Contact your dealer to order cables and other accessories. (Custom cable not included) MP3 FIGURE 2.19 Connecting Chat 50 to an MP3