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Maintenance and Service Guide
Compaq Armada 110™
Document Part Number: 238850-001
April 2001
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
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© 2001 Compaq Computer Corporation Compaq, the Compaq logo, Armada, Deskpro Registered in U. S. Patent and Trademark Office. Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warran
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Contents 1 Product Description 1.1 Models and Features . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Enabling Power Savings . . . . . . . . . . . . . . . . .
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2.9 No Operating System (OS) Loading . . . . . . . . . 2–12 2.10 No OS Loading from Hard Drive, Part 1. . . . . 2–13 2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–14 2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–15 2.13 No OS Loading from Diskette Drive. . . . . . . . 2–16 2.14 No OS Loading from CD- or DVD-ROM Drive. . . . 2–17 2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–18 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–19
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5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 5.5 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.6 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Product Description 1.1 Models and Features The Compaq Armada 110 Series notebook offers advanced modularity, Intel Pentium III or Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. . Figure 1–1: Compaq Armada 110 Maintenance and Service Guide 1–1
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Product Description Models Computer models are shown in Table1-1. Table 1-1 Compaq Armada 110 Models and Model Naming Conventions Key A11 P 800 4X 10 V C 128 98 9L XXXXXX-XXX 12 3 4 5 6 7 8 9 10 11 Key Description Options 1 Brand / Series A=Armada 11=110 designator 2 Processor type P=Intel Pentium III C=Intel Celeron 3 Processor speed 800=800 MHz 700=700MHz 4Display 4=14.x” X=XGA (1024 × 768) type/size/resolution 2=12.x” S=SVGA (800 × 600) 5 Hard drive size 10=10.0 GB 6 Optical drive V=8X Max D=
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Product Description Table 1-1 Compaq Armada 110 Models and Model Naming Conventions (Continued) 12 3 4 5 6 7 8 9 10 11 A11 P 800 4X 10 V C 64 M L 226917-B21 A11 P 800 4X 10 D C 64 M L 226915-B21 A11 P 800 4X 10 D C 64 M L 231665-B21 (NAFTA) A11 P 800 TS 10 D C 64 M L 226918-B21 A11 C 700 TX 10 D C 64 M L 231664-B21 A11 C 700 TX 10 D C 64 M H 226919-B21 A11 C 700 TS 10 D M 64 8M H 226921-B21 A11 C 700 TS 10 D M 64 8M H 231663-B21 (NAFTA) All Compaq Armada 110 computer models use configuration cod
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Product Description Features Processors, varying by computer model: ❏ 800-MHz Intel Pentium III Processor, with 256-KB integrated cache ❏ 700-MHz Intel Celeron Processor, with 128-KB integrated cache ATI RAGE LT Pro, 4-MB SGRAM (synchronous graphics) 64-MB high-performance Synchronous DRAM (SDRAM), expandable to 320 MB Microsoft Windows 98 or Windows Me preinstalled Displays, varying by computer model: ❏ 14.1-inch, SXGA, CTFT (1024 × 768) display, with over 16.8 million colors ❏ 12
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Product Description Connectors for: ❏ stereo speaker/headphone ❏ microphone ❏ universal serial bus ❏ RJ-45 network (internal network models only) ❏ RJ-11 modem ❏ keyboard/mouse ❏ AC power ❏ infrared port Stereo speakers 1.2 Security If the notebook you are servicing has a password and you know the password, follow these steps to disable or clear the password: 1. Access PhoenixBIOS Setup Utility (PSU) by turning on the computer and pressing F10 when the Compaq logo displays on the screen.
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Product Description If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS. 1. Prepare the computer for disassembly. Refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information. 2. Remove the disk cell RTC battery (refer to Section 5.15, “Disk Cell Real Time Clock (RTC) Battery”). 3. Wait approximately five minutes. 4. Reassemble the computer. 5. Connect AC power to the computer. Do NOT reinse
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Product Description Timeout Settings Timeout functions can be set up to power down computer components by selecting the Power Schemes tab from the power application in the operating system’s Control Panel. When a component such as the monitor, hard drive, system, or video is not in use, the component powers down to conserve power. The time out interval can be set from one minute up to several hours. The component will power up again when you access it or press any key. Setting Standby Sta
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Product Description Standby Standby is an energy-saving feature that conserves power and reduces startup time. Standby reduces power to system components that are not being used. Standby can be initiated by you or by the system. When Standby is initiated, all work is saved in random access memory (RAM) and the screen is cleared. When work is resumed, the information returns to the screen. Refer to Section 1.4 in this chapter to identify the Power, Standby, and Hibernation controls. 1–8 Mai
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Product Description 1.4 Computer External Components The external components on the display and left side of the computer are shown in Figure 1-2 and described in Table 1-2. Figure 1–2: Display and Left Side Components Table 1-2 Display and Left Side Components Item Component Function 1 Display release latch Releases the display to open the computer. 2 Infrared port Links another IrDA-compliant device for wireless communication. 3 Vent Allows airflow to cool internal components. 4 PC Card slot
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Product Description The computer right side and rear panel components are shown in Figure 1-3 and described in Table 1-3. Figure 1–3: Right Side and Rear Panel Components Table 1-3 Right Side and Rear Panel Components Item Component Function 1 Optical drive Accepts CD- or DVD-ROM disks, depending on the computer model. 2 Security cable slot Attaches an optional security cable to the computer. 3 Stereo speaker/ Connects stereo speakers, headphones, headphone jack headset, or television audio.
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Product Description Table 1-3 Right Side and Rear Panel Components (Continued) Item Component Function 5 Keyboard/mouse Connects an optional full-sized keyboard or connector a mouse. When this connector is used, both the external and computer keyboard and pointing device are active. An optional splitter/adapter allows both an external keyboard and mouse to be used at the same time. 6 Power jack Connects any one of the following: AC Adapter Optional Automobile Power Adapter/Charger O
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Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-4. Figure 1–4: Keyboard Components 1–12 Maintenance and Service Guide
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Product Description Table 1-4 Keyboard Components Item Component Function 1 Fn key Used with hotkeys to perform preset hotkey functions. 2 Caps lock key Turns on the caps lock function. 3 F1 through F12 Perform preset functions. function keys 4 Display switch Turns off the computer display if the computer is closed while on. 5 Embedded numeric Converts keys to numeric keypad. keypad 6 Cursor control keys Move the cursor around the screen. 7 Windows application Displays a menu when using a Micr
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Product Description The components on the top of the computer are shown in Figure 1-5 and described in Table 1-5. Figure 1–5: Top Components Table 1-5 Top Components Item Component Function 1 Speakers (2) Produce stereo sound. 2 Hard drive light On: The primary hard drive is being accessed. 1–14 Maintenance and Service Guide
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Product Description Table 1-5 Top Components (Continued) Item Component Function 3 Battery light Green steady: Battery charging is complete. Red steady: Battery pack is charging. Red blinking: Battery pack is being queried, computer cannot communicate with battery pack, or battery pack is bad. 4 Num lock light On: Num lock is on and the embedded numeric keypad is enabled. 5 Caps lock light On: Caps lock is on. 6 Scroll lock light On: Scroll lock is on. 7 Power button Turns the computer on or