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U600
User Manual
To activate see page 16
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Table of Contents Table of Contents ......................................................................................................................... i Get Started ................................................................................................................................ 2 Your Device at a Glance ......................................................................................................... 2 Manage Your Account .........................................
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Get Started This section gives you all the information you need to set up your device and Virgin Mobile Broadband2Go service for the first time. Your Device at a Glance Manage Your Account Set Up Your Device Your Device at a Glance The following illustration outlines your device’s primary external features. 2
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Manage Your Account Manage your Virgin Mobile account from your computer or any phone. Online: www.virginmobileusa.com ● Access your account information. ● Check your data usage. ● View and pay your bill. ● Enroll in Virgin Mobile online billing and automatic payment. ● Shop for the latest Virgin Mobile phones and devices. ● View available Virgin Mobile service plans and options. From Any Phone ● Virgin Mobile Customer Service (Broadband2Go): 1-877-877-8443. Set Up Your Device
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Installation and Setup for Broadband2Go (Windows) This section will guide you through the installation and setup process for the Broadband2Go software on Windows 7, Vista and XP. Note: If you have inserted the device properly, Windows will inform you that it has found new hardware. Wait until Windows completes the “Found New Hardware” task. It is normal to hear a short beep each time you insert or remove the device. It is an audible notification that your computer recognizes the new hard
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9. The Broadband2Go Setup Wizard will begin. Click Next to continue. 5
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10. You are now ready to select the location on your computer where the Broadband2Go connection manager will be installed. It is recommended that you do not modify the default destination. Click Next to continue. 6
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11. Confirm your software installation by clicking Next. During this step, the components of the Broadband2Go connection manager are being installed onto your computer. 7
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12. Installation status will be indicated via the progress bar. 13. Installation is complete, select Close to leave the setup program. 8
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13. Device drivers will be installed on your PC. Please wait a few moments for this task to complete. 14. Installation of the Broadband2Go connection manager is now complete. A shortcut will automatically be created on your desktop. Installation and Setup for Broadband2Go (Mac) This section will guide you through the installation and setup process for the Broadband2Go software on Mac OS 10.5, 10.6, 10.7. 1. Turn on your computer and close all applications. 2. Insert the Broadband2G
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4. Double click the Broadband2Go setup package on Mac to begin installation. 5. The Mac setup process will initiate the installation, select Continue. 6. The Read Me window will show information about the software being installed, please review and select Continue. 10
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7. Please select the install destination and type of install, and then select Install. 8. You Mac computer will require a restart after installation is complete. You can select Cancel or Continue Installation. 11
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9. The installation process begins and will display a progress bar on the setup process. 12
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10. After installation is complete, please select Restart to complete the setup process. 11. After your Mac restarts, the Broadband2Go connection manager will open and complete the driver install process. 13
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12. You will be prompted to validate the Network Preferences (Mac OS 10.5, 10.6). 14
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13. The device drivers will be installed, select Apply. Starting Broadband2Go Broadband2Go is a connection manager application for the U600 3G/4G USB Modem which allows you to manage and monitor your Internet connection. It has a user friendly interface and is equipped with many useful features to enhance your Internet experience. Features • Wireless Wide Area Network (WWAN), CDMA 1xRTT/EVDO, WiMax Specific. • Configures your PC to use your U600 USB Modem. • Creates a Data Connect
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• Includes a copy utility which creates wireless copies of your dial-up connections (if supported by your device). • Provides test functionality for WWAN device(s). • Logs connections used, duration of usage, and bytes sent and received. Activate Your Device If not already open, double click the Broadband2Go icon on your desktop or click on the Windows Start menu and select VirginMobile > Broadband2Go from the list of programs. On Mac, select Applications > Broadband2Go. Aft
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Broadband2Go will then open the Broadband Networks window as shown below for activation. Follow the instructions below to activate your Broadband2Go device if it has not already been activated. Depending on your account or how and where you purchased your device, it may be ready to use or you may need to activate it on your Virgin Mobile account. Before you begin, please disable any pop-up blocker on your web browser. You will also want to make sure your firewall is enabled to allo
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7. From the main menu, select Options > Program Modem. 8. Enter your MDN/ Account # and MSID into the matching fields on the Program Modem window and select OK. Tip: Do not remove your device from your computer while the device is being activated. Removing the device from the computer cancels the activation process. 9. Your Broadband2Go device will be programmed and reset for use. ● To confirm activation, navigate to any web page. If your device is still not activated or you
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Using the Broadband2Go Connection Manager The Broadband2Go connection manager main screen is shown below. The connection manager is where you manage your 3G/4G connections. The Broadband Networks window displays all of the available network (3G/4G) connections. At a glance, you can see signal strength, your current connection state, and elapsed time of connection. Connecting to the Internet Once your device is properly configured, connecting to the Internet is as simple as clickin
