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book.book Page 1 Friday, January 6, 2012 2:11 PM
Dell DR4000 Systems
Owner’s Manual
Regulatory Model E13S Series
Regulatory Type E13S001
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book.book Page 2 Friday, January 6, 2012 2:11 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights re
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book.book Page 3 Friday, January 6, 2012 2:11 PM Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 14 Back-Panel Features and Indicators . . . . . . . . . . 15 NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 17 NVRAM Card Indicator Codes. . . . . . . . . . . . . . 17 Power Indicator Codes
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book.book Page 4 Friday, January 6, 2012 2:11 PM Using the System Setup Program Navigation Keys. . . . . . . . . . . . . . . . . . . 40 System Setup Options . . . . . . . . . . . . . . . . . . 41 Main Screen . . . . . . . . . . . . . . . . . . . . 41 Memory Settings Screen . . . . . . . . . . . . . . 43 Processor Settings Screen . . . . . . . . . . . . . 43 Boot Settings Screen . . . . . . . . . . . . . . . . 45 Integrated Devices Screen . . . . . . . . . . . . . 45 PCI IRQ Assignment
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book.book Page 5 Friday, January 6, 2012 2:11 PM Opening and Closing the System . . . . . . . . . . . . 60 Opening the System . . . . . . . . . . . . . . . . 60 Closing the System . . . . . . . . . . . . . . . . . 61 Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 62 Removing the Cooling Shroud . . . . . . . . . . . 62 Installing the Cooling Shroud. . . . . . . . . . . . 63 Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 63 Removing a Hard-Drive Blank . . . . . . .
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book.book Page 6 Friday, January 6, 2012 2:11 PM System Memory . . . . . . . . . . . . . . . . . . . . . 76 General Memory Module Installation Guidelines. . . . . . . . . . . . . . . . . . . . . . 76 Mode-Specific Guidelines . . . . . . . . . . . . . 77 Removing Memory Modules . . . . . . . . . . . . 78 Installing Memory Modules. . . . . . . . . . . . . 79 Expansion Cards and Expansion-Card Risers. . . . . . 81 Expansion Card Installation Guidelines. . . . . . . 81 Removing an Expansio
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book.book Page 7 Friday, January 6, 2012 2:11 PM Control Panel Assembly—LED . . . . . . . . . . . . . 104 Removing the Control-Panel Module–LED . . . . . 104 Installing the Control-Panel Module–LED . . . . . 106 Front-Panel I/O Module . . . . . . . . . . . . . . . . . 107 Removing the Front-Panel I/O Module . . . . . . . 107 Installing the Front-Panel I/O Module . . . . . . . 109 SAS Backplane . . . . . . . . . . . . . . . . . . . . . 109 Removing the SAS Backplane . . . . . . . . . . . 109 I
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book.book Page 8 Friday, January 6, 2012 2:11 PM Troubleshooting a Wet System. . . . . . . . . . . . . 124 Troubleshooting a Damaged System. . . . . . . . . . 126 Troubleshooting the System Battery. . . . . . . . . . 126 Troubleshooting Power Supplies . . . . . . . . . . . 127 Troubleshooting System Cooling Problems . . . . . . 128 Troubleshooting a Fan . . . . . . . . . . . . . . . . . 128 Troubleshooting System Memory . . . . . . . . . . . 129 Troubleshooting a Hard Drive . . . . . .
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book.book Page 9 Friday, January 6, 2012 2:11 PM 6 Jumpers and Connectors . . . . . . . . . . . 143 System Board Jumpers . . . . . . . . . . . . . . . . . 143 System Board Connectors . . . . . . . . . . . . . . . . 144 Disabling a Forgotten Password . . . . . . . . . . . . 146 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 149 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 149 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Contents 9
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book.book Page 10 Friday, January 6, 2012 2:11 PM 10 Contents
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book.book Page 11 Friday, January 6, 2012 2:11 PM 1 About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 39. Enters System Services, which opens the Lifecycle Controller. The controller allows you to access utilities such as embedded system diagnostics. For information on Lifecy
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book.book Page 12 Friday, January 6, 2012 2:11 PM Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators 5 6 7 8 3 2 4 1 Item Indicator, Button, Icon Description or Connector 1 LED panel The LED panel has four diagnostic indicator lights that display error codes during system startup. See "Diagnostic Lights" on page 19. 2Power-on indicator/ The power-on indicator lights power button when the system power is on. The power button controls the DC power supply ou
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book.book Page 13 Friday, January 6, 2012 2:11 PM Item Indicator, Button, Icon Description or Connector 3 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 4 System identification The identification buttons on the front button and back panels can be used to lo
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book.book Page 14 Friday, January 6, 2012 2:11 PM Hard-Drive Indicator Patterns Figure 1-2. Hard-Drive Indicators 1 2 1 hard-drive activity indicator 2 hard-drive status indicator (green) (green and amber) Drive-Status Indicator Pattern Condition Blinks green two times per second Identify drive/preparing for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready
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ST book.book Page 15 Friday, January 6, 2012 2:11 PM Drive-Status Indicator Pattern Condition Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds, off three Rebuild aborted seconds, amber three seconds, and off three seconds Back-Panel Features and Indicators Figure 1-3 shows the controls, indicators, and connectors located on the back panel of the system. Figure 1-3. Back-Panel Features and Indicators 1 1 2 Gb 1 2 3 Gb 2 4 11 12 1 2 3 5 6 7 8 9 10 Item
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book.book Page 16 Friday, January 6, 2012 2:11 PM Item Indicator, Button, or Icon Description Connector 7PCIe expansion card Connects one internal and three slots using riser card external PCI Express Generation 2 expansion cards. Slot 1: PCIe x4, half-length, full-height Slot 2: PCIe x4, full-length, full-height Slot 3: PCIe x8, half-length, full-height Slot 4: PCIe x4, internal slot for integrated card NOTE: All slots are x8 connectors. 8 System identification Connects the optional syste
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book.book Page 17 Friday, January 6, 2012 2:11 PM NIC Indicator Codes Figure 1-4. NIC Indicators 1 2 1 link indicator 2 activity indicator Indicator Indicator Code Link and activity The NIC is not connected to the network. indicators are off Link indicator is green The NIC is connected to a valid network link at 1000 Mbps. Link indicator is amber The NIC is connected to a valid network link at 10/100 Mbps. Activity indicator is green Network data is being sent or received. NVRAM Card Indica
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book.book Page 18 Friday, January 6, 2012 2:11 PM Table 1-1. LED States during Normal Powered Operation of NVRAM Card Green Indicator Amber Indicator Description Steady Off Card is activated and operational. Off Steady Error due to one or more of the following: •Supercapacitors are not connected. • Flash module is either not connected or is not responding. • POST memory test has failed. Blinking Off/Steady/Blinking Data activity from host. Table 1-2. LED States during Power Loss Green Indic
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book.book Page 19 Friday, January 6, 2012 2:11 PM • Alternating green and amber — When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply. Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply. Figure 1-5. Power Supply Status Indicator 1 1 power supply status Diagnostic Lights The four diagnostic indicator lights on the system front panel display err
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book.book Page 20 Friday, January 6, 2012 2:11 PM Table 1-3. Diagnostic Indicator Codes Code Causes Corrective Action The system is in a normal Plug the system into a working off condition or a possible electrical outlet and press the pre-BIOS failure has power button. occurred. Information only. The diagnostic lights are not lit after the system successfully boots to the operating system. The system is in a normal operating condition after POST. BIOS checksum failure See "Getting Help
