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®
Crathco Powdered Beverage Dispensers
Service Manual
for
PIC 1, 2, 3, 4, 5, 6
PSD 1, 2, 3, 4, 5, 6
PIC 23A, PIC33A, PIC43A, PIC5W
TABLE OF CONTENTS
Warning Labels....................................... 2
Installation.............................................. 4
Start up Procedures................................. 4
How To Dispense Cappuccino.................. 5
Adjustments............................................ 5
Cleaning.................................................. 7
Preventative
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Warning Labels The following warning labels were on your dispenser when it was shipped from the factory. They should remain on your dispenser in good, readable condition at all times. If one of your labels is missing or damaged, order a replace- ment label immediately. Part #62981 (PIC 5-6) - Located on the upper splash panel on the front of the dispenser W WARNING ARNING AD ADVER VERTENCIA TENCIA Contenidos pueden causar Contents can cause severe burns if quemaduras severas si el handled impr
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Warning Labels (cont.) Part #61319, Located on the outside on the back of the dispenser Part #61326, Located on the outside on the left of the dispenser Part #61325, Located on the drain hose inside the dispenser Crathco® Powdered Beverage Dispensers Page 3
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Installation Water Inlet Connection The following is required for water hook-up: 1. A quick disconnect water connection or enough coiled tubing so the machine can be moved for cleaning underneath. (required for NSF approved water hook-up) 2. A 1/4" male flare adapter is provided (packed inside the drain tray) to be attached by the installer to the back of the machine for hook-up to water supply. 3. Installation to a water filter system is required to prevent lime and scale build up in t
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Installation (cont.) Start-Up Procedures for Pump Units (PIC 2P & PIC 3P only) (cont.) NOTE: Do not let the end of the hose touch the bottom of the container. Shorten the hose if necessary. If you need a longer hose, remove the back access panel, unclamp existing hose, replace with longer hose and replace clamp. 3. Proceed with fifth step under Start Up for Standard Units. How to Dispense a Cup of Cappuccino On models with manual dispense switches (Refer to serial tag to verify model number of
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Thermostat Adjustment NOTE: The thermostat range is approximately 160°F to 200°F. The tank temperature is factory set at 180°F, making the beverage temperature slightly lower than 180°F. 1. Unplug machine. 2. Remove the drip tray. 3. Remove the upper splash panel on the front of the machine by removing the four Phillips head screws. 4. Locate the thermostat adjustment dial on the control board(s). 5. To adjust the temperature of the water being dispensed, turn the adjustment dial on the larg
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Drink Strength Adjustment for Model PIC3E or PIC33AE when equipped with remote adjust knobs behind drip tray (Refer to Figure C) 1. Dispense a drink to determine if drink is too strong or too weak. 2. Remove drip tray. 3. Using a flat head screwdriver, adjust individual dispense heads by rotating appropriate adjustment knob. Clockwise rotation will result in a stronger drink and counterclockwise rotation will result in a weaker drink. 4. Dispense a drink to determine if drink strength is acce
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WEEKLY Removing and Cleaning the Chambers 1. Open the door and remove the mixing funnel shroud by pulling forward while turning 1/4 turn to the right. Lift off and remove. 2. Remove the mixing funnel by lifting the neck of the funnel out of the whipper chamber, then tilt counterclockwise. With one hand on the water inlet fitting on the back panel, pull the funnel out of the white ring. 3. Remove the whipper chamber by rotating it 1/8 of a turn clockwise, then pull to remove. 4. Remove dispen
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WEEKLY (cont.) Reassembling the Hoppers (PIC 1/2/3/5/6) (Refer to Figure I) IMPORTANT: All components must be completely dry prior to reassembly. 1. Place the drive shaft bearing inside the hopper with the threads going through the hole in the rear of the hopper. 2. Secure the bearing by attaching the palnut to the bearing at the outside rear hopper opening. Tighten using only your fingers. Use one hand inside the hopper to push the bearing outward while turning the palnut clockwise. 3. I
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Weekly Cleaning (cont.) Reassembling the Hoppers (PIC 4) IMPORTANT: All components must be completely dry prior to reassembly. 1. Place the bearings inside the hopper in proper position. 2. Secure the bearings by attaching the nuts to the bearings at the outside rear hopper opening. Tighten using only your fingers. 3. Insert auger into the lower front hopper opening, making sure the threaded end of the auger spring drive shaft completely inserts into the rear bearing in the rear of the hopper
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PIC Preventative Maintenance Checklist (Every 6 to 12 months) A preventative maintenance visit should be performed every 6 to 12 months, depending on usage. The following procedures should be performed during a preventative maintenance visit. Parts Required: One PM parts kit (PIC1 - Qty1 - 62707, PIC2 - Qty2 - 62707 or Qty1 - 60933, PIC3 - Qty1 - 60933, PIC4 - Qty1 - 60933 and Qty1 - 62707, PIC5 - Qty2 - 60933, PIC6 - Qty2 - 60933). Tools Required: 11/32 nut driver, needle nose pliers, phillips
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Service Changing the Lightbulb on Models With a Backlit Merchandiser (PIC 1/2/3/4/5/6) (Refer to Figure M) (Refer to serial tag to verify model number of your machine) WARNING: Disconnect machine from branch electrical supply before changing the lightbulb. NOTE: PIC2/3/4 uses a F8T5 12" 8 watt replacement bulb. PIC5/6 uses a 22W circular bulb. 1. All: Remove the front merchandiser photo and cover by grasping the edges of the merchandiser. 2. PIC1: Lift bulb out of socket vertically. PIC 2/
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Draining the Tank (PIC 2/3/4 ) (cont.) 7. Once the tank is empty, securely replace the plug and clamp on the end of the hose. Reposition the drain hose inside the hose clip on the left side wall. 8. Reassemble the front access panel and drain tray. Purging Machine of All Water for Shipment in Cold Areas WARNING: This procedure should be performed by a qualified service technician. 1. Turn the power switch to the "OFF" position. 2. Drain the water tank (refer to instructions on page 12). Do not
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Removal of Whipper Motor(s): 1. Disconnect power. 2. Remove front and side access panels. 3. Remove chamber. 4. Remove whipper base. (Figure Q) 5. Remove motor nuts and pull motor out of slot. (Figure R, S) 6. Disconnect wire connection. (Figure T) 7. Replace motor as needed. Figure Q Figure R Figure S Figure T Replacing Dump Valves, Dump Valve O-rings, and/or Tank Grommets 1. Remove the dump valves located behind side access panels, by loosening the dump valve bracket nuts with 11/32
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Replacing Water Tank on Machines with Serial # 339304 and Lower: (cont.) 4. Disconnect dump valve wiring and tubing in left access opening and remove valves. 5. Disconnect tank fill tubing from inlet valve in rear of unit. 6. Remove screws holding water tank and mounting bracket. Remove tank, bracket and old tubing (NOTE: Do not discard dump valve tubing). 7. Remove heating element, thermal probe, water probe, vent fittings, and valve retaining clip from old tank. Examine to determ
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Removal of Water Tank on Machines with Serial # 339305UK and Higher: 1. Disconnect power. 2. Drain tank. (see page 12) 3. Remove machine lid, rear access panel and dump valve access panel. (Figure BB) 4. Disconnect wires from tank lid components and dump valves. (Figure CC) 5. Disconnect hoses from dump valves. 6. Remove mounting screws from rear of tank. (Figure DD) 7. Disconnect drain hose from bottom of tank. (Figure EE) 8. Lift out tank and replace as needed. (Figur
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Removal of Thermistor 1. Disconnect power. 2. Remove machine lid. (Figure JJ) 3. Disconnect thermistor wires. (Figure KK) 4. Lift out thermistor and replace as needed. (Figure LL) 5. To replace with thermistor, add food grade lubricant. (Figure MM) Figure JJ Figure KK Figure LL Figure MM THERMISTOR CURVE °C °F RESISTANCE (OHMS) °C °F RESISTANCE (OHMS) 0 32 16325 60 140 1244 5 41 12697 65 149 1041 10 50 9951 70 158 875 15 59 7856 75 167 740 20 68 6246 80 176 628 25 77 5000 85 185 535 30 86
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Removal of Auger Motor(s) 1. Disconnect power. 2. Remove front and side access panels. 3. Remove hoppers. 4. Remove three screws and lock washers. (Figure NN) 5. Pull motor out of slot. (Figure OO) 6. Disconnect wire connection. 7. Replace motor as needed. Figure NN Figure OO Removal of Blower Motor 1. Disconnect power. 2. Drain tank. (see page 12) 3. Remove rear access panel. 4. Disconnect black hose from fan. 5. Disconnect hose from inlet valve if needed. 6. Remove two screws fr
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Crathco® Powdered Beverage Dispensers Page 19
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Troubleshooting Guide Only a qualified service technician should perform Electrical and mechanical adjustments or repairs. Always disconnect power before attempting any maintenance procedures. PROBLEM PROBABLE CAUSE CORRECTIVE ACTION No powder dispensed • Rinse switch turned to “RINSE ON” position • Flip rinse switch to “RINSE OFF” position into mixing funnel • Powder hopper dispense outlet clogged • Refer to Cleaning of Hoppers section • No or low powder level in hopper • Refill hopper • Hopp
