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SAMSUNG
User Guide
for
5000D Series Phones
ITP-5021D
ITP-5014D
DS-5021D
DS-5014D
OfficeServ
Enterprise IP Solutions
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Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant. Disclaimer Samsung Telecoms is not responsible for errors or problems arising from customers not installing, programming or operating their Samsung systems as described in this ma
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U E D t onia r a l of t i my C onf o r ( R) TTE Sm as n ug cE e lr toi n . Co , Ld t . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 (f cto a ry na m e , d r e )ss c er ad le rne ud u or s e l o i rnysb iet s a h tt h t e tdr c pou li taigD one p Khye s my S te "iC D" o t w h h c i t h s i d a l r a n o i t r e e t a ls s i n i n o c rmyo ft i wh t i E R trD i v i e 51/ E / C ( A nn e x II ) w t lV o e g a rD i ev i t c e / EE / C E M C rD i ev i t c e 3 /EE / C: EE / C / By co ia tna
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i ABOUT THIS GUIDE This User Guide provides instructions for installing and operating the following Samsung telephones with the Samsung Enterprise IP Solutions OfficeServ system. • ITP-5000D Series IP phones (ITP-5021D and ITP-5014D 2-line LCD IP phones) • DS-5000D Series phones (DS-5021D and DS-5014D 2-line LCD digital phones) Please take the time to read this guide to familiarise yourself with the features of your phone. Keep the guide handy: you may need to look up instructions f
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ii Introduction Do not disassemble or attempt to repair the phone yourself. If a repair is needed, please contact your authorised Samsung dealer. Also, if installing an ITP-5000D Series phone: Take care not to connect the network LAN cable to the PC connection jack. If the LAN cable connected to the network is connected to the PC connection jack, both telephone and PC communications will be disabled. Use the AC power adapter supplied with the phone. If an alternative power
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iii Contents Chapter 1 Installing Your ITP- or DS-5000D Series Phone ................................. 1-1 ITP-5000D Series IP Phone .................................................................................................1-1 Checking the Supplied Components..............................................................................1-1 Connectors on the IP Phone..........................................................................................1-2 Installing the IP Pho
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iv Contents Chapter 4 Basic Features .......................................................................................4-1 Button LEDs..........................................................................................................................4-1 Phone Status Indicator.........................................................................................................4-1 Using Feature Codes...............................................................................
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v Holding a Call......................................................................................................................4-25 System Hold..................................................................................................................4-26 Automatic Hold..............................................................................................................4-26 Exclusive Hold ...................................................................................
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vi Contents Chapter 6 Dialling Features ....................................................................................6-1 Speed Dialling .......................................................................................................................6-1 Redial an Outside Number...................................................................................................6-7 Automatic Redial/Retry ..............................................................................
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vii Chapter 10 Special Features...............................................................................10-1 Do Not Disturb ....................................................................................................................10-1 Muting Your Phone .............................................................................................................10-3 Background Music................................................................................................
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viii Contents List of Figures Figure 1.1 Contents of ITP-5000D Series IP Phone Package ................................... 1-1 Figure 1.2 Base of ITP-5000D Series IP Phone......................................................... 1-2 Figure 1.3 Contents of DS-5000D Series Phone Package ........................................ 1-6 Figure 1.4 Base of DS-5000D Series Phone.............................................................. 1-7 Figure 3.1 Front Panel of the ITP- and DS-5014D
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1-1 Chapter 1 Installing Your ITP- or DS-5000D Series Phone This chapter explains how to install your phone. Refer to the appropriate section for ITP-5000D Series IP Phone or DS-5000D Series Digital Phone in this chapter for the phone you are installing. ITP-5000D Series IP Phone Checking the Supplied Components First, open and check the package you have received. If any of the parts is missing or damaged, contact your dealer immediately. The package supplied with the IP phone
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PC LAN PC24V 1-2 Chapter 1 Installing Your ITP- or DS-5000D Series Phone Connectors on the IP Phone The base of the phone contains a handset connection jack, power connection jack, LAN connection jack, and a PC connection jack. Power Connection Jack LAN Connection Jack PC Connection Jack Handset Connection Jack Figure 1.2 Base of ITP-5000D Series IP Phone Installing the IP Phone 1. Plug the handset cord into the jack marked with the symbol and push the
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PC LAN PC LAN PC24V PC24V 1-3 2. Connect the LAN cable from the network to the LAN connection jack. POWER 3. Connect the LAN cable from the PC’s network card to the PC connection jack. POWER Take care not to connect the LAN cable from the network to the PC connection jack on the phone. Otherwise, neither the phone nor the PC connection will function.
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PC LAN PC LAN PC24V PC24V 1-4 Chapter 1 Installing Your ITP- or DS-5000D Series Phone 4. Connect the power adapter cable to the power connection jack. Do not connect the cable to the power outlet yet. The power specification is as follows. Input : AC 240V 50Hz Output : DC 24V 0.4A POWER Use only the supplied adapter cable. Using any other cable may cause serious damage and will void the warranty. 5. Insert the phone stand. • If using as a desk-phone, insert the ph
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1-5 • If using as a wall-mounted phone, insert the support into the slots located in the lower section of the base. – Use the two mounting holes in the upper section of the phone body for wall mounting the phone on screws inserted into the wall. – The handset hook should also be changed so that the handset is secure when mounted on the wall. Push out the handset hook from the holder, o turn it through 180 and push it back into the holder. Installation is complete. Now
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1-6 Chapter 1 Installing Your ITP- or DS-5000D Series Phone DS-5000D Series Digital Phone Checking the Supplied Components First, open and check the package you have received. If any of the parts is missing or damaged, contact your dealer immediately. The package supplied with the phone includes the following items: Digital phone Phone stand Handset Line cord DS-5000D Series Phone Handset Phone Stand User Guide Line Cord Figure 1.3 Conte
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1-7 Installing the Phone The base of the phone contains a handset connection jack and a line cord connection jack. Figure 1.4 Base of DS-5000D Series Digital Phone 1. Plug the handset cord into the handset jack (marked with the symbol) and push the cord inside the recess to secure it. 2. Plug the line cord into the line cord jack and push the cord inside the recess to secure it. Plug the other end of the line cord into the phone socket.
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PC LAN PC24V 1-8 Chapter 1 Installing Your ITP- or DS-5000D Series Phone • If using as a desk-phone, insert the phone stand into the slots located in the upper section of the base. POWER • If using as a wall-mounted phone, insert the support into the slots located in the lower section of the base. – Use the two mounting holes in the upper section of the phone body for wall mounting the phone on screws inserted into the wall.
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1-9 – The handset hook should also be changed so that the handset is secure when mounted on the wall. Push out the handset hook from the holder, o turn it through 180 and push it back into the holder. Installation is complete. Now find out what features your phone supports by going to Chapter 3.
