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T608 Preliminary
PCS Service
www.sprintpcs.com
Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part
allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed
herein are registered trade marks of Sprint Communications Company, L.P., used under license.
Printed in Malaysia.
This is the Internet version of the user's guide. © Print only for private use.
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T608 Preliminary Table of Contents How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Getting Advanced Phone and Service Information . . . . . . . . . . ii Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 1. Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Your Phone’
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T608 Preliminary 8. Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . 29 Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Retrieving Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . 29 Accessing Voicemail From Another Phone . . . . . . . . . . . . . . 29 Displaying Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 9. PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . .
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T608 Preliminary This is the Internet version of the user's guide. © Print only for private use.
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T608 Preliminary How to Use This Guide Welcome — you’ve made the right choice The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider – clear calls, easy-to- understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry free. We know you’re eager to start using your phone right away and this guide is divided into two sect
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T608 Preliminary Getting Advanced Phone and Service Information This guide covers the basics, but your phone is capable of performing a variety of advanced services. To learn how to use all the advanced features of your phone and service, visit www.sprintpcs.com and log on. Then, click on “Claire’s Directory for Service Solutions.” There you’ll have access to your complete phone user’s guide and you can also take an online phone tutorial. Your online phone user’s guide provides informatio
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T608 Preliminary Getting Started Activating and Using PCS Service 1 This is the Internet version of the user's guide. © Print only for private use.
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T608 Preliminary Getting Started 1 Have these things ready before you call to activate Your PCS Phone (Make sure it’s fully charged) Your Social Security number or your driver’s license number Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number) The city and state where your phone will be primarily used A pen 2 Setting up your service — You choose the way The two fastest ways: Visit us online at activate.sprintpcs.com. From your PCS Phone, pres
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Getting Started T608 Preliminary 3 PCS Service Areas Interested in where you can use your new phone? Check out the most up-to-date coverage maps at www.sprintpcs.com. 4 Your PCS Account Password My Account Password is: _______________________ You’ll use this number when managing your account on www.sprintpcs.com and with PCS Customer Service Solutions. Your default password is the last four digits of your Social Security number. 3 This is the Internet version of the user's guide. © Print on
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T608 Preliminary Getting Started 5 Finding Your Phone’s ESN If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service online at activate.sprintpcs.com or calling us from a phone other than your new PCS Phone. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. To find it, remove the phone’s battery. ESN: ________________________
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Getting Started T608 Preliminary 6 PCS Clear Pay Program (This section may not apply to you. If not, skip to section 7.) You are on the PCS Clear Pay Program. Easy steps to follow to help keep you enjoying your new PCS Service Dial Call (left softkey) from your PCS Phone (normal airtime charges will apply) or log on to www.sprintpcs.com to find out how many minutes you have currently used within your service plan. If you have exceeded the minutes in your plan or you have a past due b
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T608 Preliminary Getting Started How we will help you keep your service turned on: In the event that your service has been turned off, you will receive a text message stating: “Your PCS Service has been turned off. Press to make a payment and turn service on.” The first time your service has been turned off you will be connected to a live PCS Clear Pay Program Specialist who will explain why your service has been turned off. You will be asked to pay your balance to get your service
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Getting Started T608 Preliminary 7 Understanding Your PCS Service Plan PCS Free & Clear Plans With Vision Monthly Service Charge. . . . . . . . . . . . . . . $__________ Anytime Minutes . . . . . . . . . . . . . . . . . __________ Night & Weekend Minutes (Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . . . Unlimited Each additional voice minute (overage) . _________¢ Nationwide Long Distance . . . . . . . . . . . . . . Included SM PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . .
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T608 Preliminary Getting Started PCS Free & Clear Plans Monthly Service Charge . . . . . . . . . . . . . . . $__________ Anytime Minutes. . . . . . . . . . . . . . . . . . __________ Night & Weekend Minutes (Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . . . Unlimited Each additional voice minute (overage) ._________¢ Nationwide Long Distance . . . . . . . . . . . . . . Included Options (monthly charges) Unlimited Night & Weekend Minutes (if not included with plan) . . . . . . . . $___
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Getting Started T608 Preliminary SM PCS Advantage Agreement : I have agreed to a PCS Advantage Agreement. ___ 1 Year ___ 2 Year I have opted not to sign a PCS Advantage Agreement. $______ Monthly fee Note: Your agreement for wireless service with Sprint is made up of the Service Plan you choose and the “Terms and Conditions of Services” on page 48 of this guide. 9 This is the Internet version of the user's guide. © Print only for private use.
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T608 Preliminary Getting Started 8 Your New PCS Phone Number and User Name PCS Phone Number PCS User Name Your user name is automatically assigned to you. Your user name, which resembles an email address (for example, name@sprintpcs.com), is used with PCS Email and two-way messaging services. 10 This is the Internet version of the user's guide. © Print only for private use.
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Getting Started T608 Preliminary 9 Understanding Your PCS Invoice Your first invoice will arrive within a few days. Your first invoice will reflect the following charges: Your first full month of service, which is your monthly recurring charge of $______ Additional charges such as taxes, roaming, voice or data overage, or premium data services Charges for additional options you opt to subscribe to: $______ Your one-time non-refundable activation fee of $______ Approximate total
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T608 Preliminary Getting Started 10 Quick, easy options to manage your account With PCS Customer Service Solutions, you can visit www.sprintpcs.com or use your PCS Phone to access Claire, your virtual service representative. She'll guide you to the information you need. Visit www.sprintpcs.com Once you log on, you can: View the details of your PCS Service Plan Find out how many minutes you have used and how many minutes are remaining in your plan View your current and previous three m
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Getting Started T608 Preliminary Press (left softkey)* on your PCS Phone and Call Claire will respond with the following: A summary of your rate plan Minutes remaining in your plan for the current invoice cycle Information about your most recent invoice When your last payment was received The option to make a payment *Normal airtime charges will apply when calling . Welcome and thank you for choosing Sprint. 13 This is the Internet version of the user's guide. © Print only for pr
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This is the Internet version of the user's guide. © Print only for private use.
