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Available applications and services are subject to change at any time.
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Table of Contents Get Started 1 Your Phone at a Glance 1 Set Up Your Phone 1 Activate Your Phone 3 Complete the Setup 4 Set Up Voicemail 6 Sprint Account Information and Help 6 Sprint Account Passwords 6 Manage Your Account 7 Sprint Support Services 8 Phone Basics 9 Your Phone’s Layout 9 Features 9 Turn Your Phone On and Off 11 Turn Your Screen On and Off 11 Features 11 Motions and Gestures 12 Air View 12 Multi Window 13 Touchscreen Navigation 14 Your Home Screen 18 Customize Your Home Screen 18
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Make Phone Calls 29 Call Using the Keypad 29 Call from Logs 29 Call from Contacts 29 Call a Number in a Text Message 30 Call a Number in an Email Message 30 Make an Emergency Call 30 Receive Phone Calls 31 Phone Call Options 32 Dialing Options 32 Caller ID 32 Call Waiting 33 3-way Calling 33 Call Forwarding 34 In-call Options 34 Voicemail 35 Voicemail Setup 36 Retrieve Your Voicemail Messages 36 Voicemail Notification 36 Visual Voicemail 37 Set Up Visual Voicemail 37 Review Visual Voicemail 38 V
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Assign a Picture to a Contact 46 Assign a Ringtone to a Contact 46 Link Contacts 46 Delete Contacts 47 Save a Business Card as a Contact 47 Merge Contacts 48 Speed Dials 48 Favorites 49 Groups 49 Share Contacts 51 Export and Import Contacts 52 Accounts and Messaging 54 Google Account 54 Create a Google Account 54 Sign In to Your Google Account 54 Access Gmail 54 Send a Gmail Message 55 Read and Reply to Gmail Messages 55 Samsung Account 56 Email 56 Add an Email Account 56 Add a Microsoft Exchang
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YouTube 66 Google+ 67 Hangouts 67 Apps and Entertainment 69 Google Play Store 69 Find and Install an App 69 Create a Google Wallet Account 70 Open an Installed App 70 Uninstall an App 70 Navigation 71 Google Maps 71 Scout 71 Samsung Apps 72 Music Apps 72 Google Play Music 72 Music 72 Sprint Music Plus 75 Google Play Movies & TV 76 Google Play Books 77 Google Play Games 77 Google Play Newsstand 77 Sprint Money Express 78 Sprint Zone 78 Sprint TV & Movies 78 NASCAR Mobile 2014 79 NBA Game Time 79
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Your User Name 84 Data Connection Status and Indicators 84 Hotspot 85 Virtual Private Networks (VPN) 86 Prepare Your Phone for VPN Connection 86 Add a VPN 86 Connect to a VPN 88 Disconnect from a VPN 88 Camera and Video 89 Camera 89 Open the Camera 89 Take a Picture 90 Record Videos 90 Review Pictures and Videos from the Camera 91 Configure the Camera 92 Gallery 94 View Photos and Videos 95 Working with Photos 97 Share Photos and Videos 98 Photos 100 Video 100 Tools and Calendar 101 Bluetooth 10
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Drive 110 Dropbox 110 Download the Desktop Application 110 Accessing Dropbox on Your Device 111 Manually Uploading a Picture to Dropbox 111 Flipboard 111 Google Now 111 Google Search 112 Help 112 Lookout Security 112 Lumen Toolbar 112 Memo 113 My Files 113 My Magazine 114 Polaris Office 5 114 S Health 114 S Voice 116 Smart Remote 117 Configure Smart Remote 117 Customize Your Smart Remote 117 Use Your Smart Remote to Control Your TV 118 Voice Recorder 118 Voice Search 120 microSD Card 121 Install
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Make and Receive Worldwide Calls 127 Sprint International Voicemail Service 128 Set Up Your Voicemail Access Number for International Use 128 Access Your Voicemail Internationally 128 International Voicemail Troubleshooting 129 International Data Roaming 129 Get Started With Sprint Worldwide Data Services 130 Access Email and Data Services Internationally on GSM/UMTS Networks 130 Access Email and Data Services on Internationally on CDMA Networks 130 International Roaming Status Messages 130 Cont
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S Beam Settings 146 Tap and Pay 146 Nearby Devices Settings 147 Printing Settings 148 Screen Mirroring Settings 149 Sound Settings 149 Sound Mode 149 Volume 150 Vibration Intensity 150 Ringtones 151 Vibrations 151 Notifications 151 Vibrate When Ringing 152 Dialing Keypad Tone 152 Touch Sounds 152 Screen Lock Sound 152 Haptic Feedback 153 Emergency Tone 153 Samsung Keyboard Sound Settings 153 Samsung Applications Sound Settings 153 Music Effects 156 Display Settings 156 Brightness 156 Font 157 Sc
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Set a Pattern Screen Lock 161 Set a Fingerprint Screen Lock 162 Set a PIN Screen Lock 163 Set a Password Screen Lock 164 Multi Window Settings 165 Notification Panel Settings 165 Toolbox 166 One-handed Operation Settings 167 Easy Mode Settings 167 Accessibility Settings 167 Configure Vision Accessibility Settings 167 Configure Hearing Accessibility Settings 169 Configure Dexterity and Interaction Settings 170 Configure Other Accessibility Settings 171 Configure Accessibility Services 172 Blockin
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Security Settings 187 Encryption 187 Passwords 187 Device Administration 187 Security Update Service 188 Credential Storage 189 Help 189 Activate This Device 189 System Update Settings 190 About Device Settings 190 Application Manager Settings 191 Default Applications Settings 191 Calendar Settings 192 Call Settings 193 Call Rejection 193 Answering and Ending Calls 193 Call Notification Pop-ups 194 In-call Status Pop-ups 194 Show Caller Information 195 Call Alerts 195 Call Accessories 195 TTY Mo
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Copyright Information 210 Index 211 xi
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Get Started The following topics give you all the information you need to set up your phone and Sprint service the first time. Your Phone at a Glance The following illustration outlines your phone’s primary features. Set Up Your Phone Before using your new phone, you must install and charge the battery. Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete the setup wizard, set up voicemail, and make a call. You should fully charge the battery as
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3. Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover. Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand between the rubber on the back of the cover and the sealing area. Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to 30 minutes. Not shockproof. Covers must be tightly closed. Maintaining Water and Dust Resistance This
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n The back and USB/Accessory Port covers may be loosened slightly if the device is dropped or receives an impact. Ensure that all the covers are properly aligned and tightly closed. Otherwise, they may not provide protection from water and dust. n Always keep the USB/Accessory Port cover clean and be careful to avoid damaging it. Note: The touch screen may not be active in water. Charge the Battery 1. On the bottom of the phone, gently lift the multipurpose jack cover to reveal the USB Ch
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need to activate it on your Sprint account. n If you purchased your phone at a Sprint Store, it is probably activated and ready to use. n If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. l When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continu
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2. Follow the onscreen instructions to complete setup for each topic. Tap Next, or the right arrow, to move through the steps. You can skip options to continue to the next one. During setup, you may see these options: l Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a Wi-Fi access point to connect to it, or you can continue setup using your phone’s connection to the wireless network. l EULA & Diagnostic Data: Read the End User License Agreement (
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Settings > More networks > Mobile networks > Connections optimizer and uncheck the box. See Mobile Networks Settings for details. Set Up Voicemail Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Note: Voicemail Password – Sprint strongly recommends that you create a
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Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Password You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more info
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l Tap t o make a payment. l Tap to check minute usage and account balance. Note: For additional account information, you can access Sprint Zone from your device. From home, tap Apps > Sprint Zone. Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone. Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listin