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DM500™ and DM550™ Series
Digital Mailing System
DM500™ Series Mailing System
DM550™ Series Mailing System
Shown with Weigh-On-The-Way®
Operator Guide
US English Version
SV61436 Rev. D
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SV61436 Rev. D ©2009 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; how- ever, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplica- tion of
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Alerting Messages Various messages are used throughout this guide to alert you to potentially hazardous or error caus- ing conditions. These messages are as follows: WARNING! Alerts you to conditions or practices that could cause serious injury. CAUTION: Alerts you to conditions or practices that could cause damage to the equipment or to the material being run. IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed
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FCC Compliance of Modem This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface. A plug and jack used to connect this
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Table of Contents Pitney Bowes Contact List Chapter 1 - Read this First Chapter 2 - Meet the DM Series™ Digital Mailing System Chapter 3 - Mail in a Minute Chapter 4 - Running Mail Chapter 5 - Mailing System Setup Chapter 6 - Adding Postage Chapter 7 - Standard Accounting Chapter 8 - Reports Chapter 9 - Maintaining and Updating Chapter 10 - Troubleshooting Chapter 11 - Supplies and Options Chapter 12 - Specifications Appendix A - Glossary Index SV61436 Rev. D
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Pitney Bowes Contact Information List PB Web Sites • For frequently asked questions, go to: http://www.pb.com • To place requests for service or training, go to: http://www.pb.com and click on My Account. • To order PB supplies and accessories, go to: http://www.pb.com and click on Online Store. • To view and pay invoices online, go to: http://www.pb.com and click on My Account. • To view inventory, go to: http://www.pb.com and click on My Account. • To add postage to your Postage By Phone® Met
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1 • Read This First Contents What’s in this Guide ............................................................................. 1-2 Other Information ................................................................................. 1-2 What You Need to Know ...................................................................... 1-3 Safety Requirements............................................................................ 1-3 Important Information About Powering Your DM Series™ Digital Mailin
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1 • Read This First What’s in this Chapter 1 - Read this First contains important information about USPS requirements and equipment and telephone safety precautions. Guide Chapter 2 - Meet the DM500™ and DM550™ Digital Mailing System gives an overview of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foun- dation for the instructions in later sections of this book. Chapter 3 - Mail in a Minute explains the basics of r
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DM500™ and DM550™ Series Digital Mailing System Operating Guide What You Need Since your postage meter (Postal Security Device) is licensed by the United States Postal Service (USPS), you must follow a few basic require- to Know ments. USPS • Mail must have the correct date and postage amount in the meter stamp. Requirements • Metered mail must bear the ZIP Code location of the post office where the postage meter (Postal Security Device) is registered. • If you move to another ZIP Code loca
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1 • Read This First • When removing jammed material, avoid using too much force to pre- vent personal injury and damaging equipment. • To prevent overheating do not cover system vent openings. • When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer. • Do not remove covers as they enclose hazardous parts that should only be accessed by a Pitney Bowes Service Representative. • Use only Pitney Bowes approved supplies, e.g., inks, tapes, and clean-
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OFF ON DM500™ and DM550™ Series Digital Mailing System Operating Guide • Do not use the telephone or equipment connected to the telephone line in the vicinity of a gas leak. • Do not connect your postage meter (Postal Security Device) to a digital phone line. The device’s built-in modem is designed to work with an analog phone line only. (Your fax machine is usually connected to an analog phone line.) If you do not know if your line is digital, call your phone provider for verification. • D
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1 • Read This First 1 - 6 SV61436 Rev. D
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2 • Meet the DM500™ and DM550™ Series Digitial Mailing System Contents Introducing the DM Series™ Mailing System.......................................2-2 Features and Benefits ..........................................................................2-2 Parts of the Mailing System..................................................................2-5 Mailing System Exterior..................................................................2-5 Mailing System Interior ..............................
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2 • Meet the DM500™ and DM550™ Digital Series Mailing System Introducing the The DM Series™ Digitial Mailing System is an easy-to-use digital mailing system you can tailor to satisfy the unique requirements of your organiza- DM Series™ tion. This system: Mailing System • Automatically feeds a stack of mail. • Moistens and seals the envelope flaps. • Imprints the correct postage amount. • Stacks the finished mail. Features and The following section provides a summary of the main features and b
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DM500™ and DM550™ Series Digital Mailing System Operating Guide Variety of Communications Options Your DM Series™ Digital Mailing Syst em comes with communications ports for data communications with Pitney Bowes support services and for inter- facing to external devices such as a personal computer, an optional scale, or other peripherals. If you do not have access to your organization’s Local Area Network, an internal modem for connecting to an analog telephone line is also available to allo
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g g n n i i t t a a R R d d e e s s 2 • Meet the DM500™ and DM550™ Digital Series Mailing System Advertisements Ads and inscriptions are messages you can include in the meter stamp. A number of standard advertisements and inscriptions are included with your and Inscriptions mailing system. You can order customized ads and inscriptions by calling the Pitney Bowes Supply Line™ (refer to the Pitney Bowes Contact Infor- mation List at the front of this guide for the phone number). For informat
