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Cisco Unified Communications Manager
Administration Guide
Release 7.1(2)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-18611-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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CONTENTS Preface xxvii PART 1 Cisco Unified Communications Manager CHAPTER 1 Introduction 1-1 Key Features and Benefits 1-1 Browsing to Cisco Unified Communications Manager Administration 1-2 Web Browsers 1-2 Cisco Unified Communications Manager Administration Logon 1-3 Cisco Unified Communications Manager Administration Log Off 1-4 Hypertext Transfer Protocol Over Secure Sockets Layer (HTTPS) 1-4 Using Internet Explorer 6 and HTTPS with Cisco Unified Communicat
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Contents CHAPTER 3 Cisco Unified Communications Manager Configuration 3-1 Cisco Unified Communications Manager Configuration Settings 3-1 Finding a Cisco Unified Communications Manager 3-4 Updating a Cisco Unified Communications Manager 3-6 Synchronizing a Cisco Unified Communications Manager With Devices 3-6 Cisco CallManager Service Activation/Deactivation 3-7 Cisco CallManager Service Activation 3-7 Cisco CallManager Service Deactivation 3-7 Related Topics
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Contents CHAPTER 8 Region Configuration 8-1 Region Configuration Settings 8-1 Finding a Region 8-4 Configuring a Region 8-5 Synchronizing a Region With Affected Devices 8-9 Deleting a Region 8-9 Related Topics 8-10 CHAPTER 9 Device Pool Configuration 9-1 Device Pool Configuration Settings 9-1 Finding a Device Pool 9-10 Configuring a Device Pool 9-11 Synchronizing a Device Pool With Affected Devices 9-13 Deleting a Device Pool 9-13 Related Top
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Contents CHAPTER 14 LDAP System Configuration 14-1 LDAP System Configuration Settings 14-1 Updating LDAP System Information 14-3 Related Topics 14-4 CHAPTER 15 LDAP Directory Configuration 15-1 LDAP Directory Configuration Settings 15-1 Finding an LDAP Directory 15-4 Configuring an LDAP Directory 15-5 Deleting an LDAP Directory 15-6 Related Topics 15-6 CHAPTER 16 LDAP Authentication Configuration 16-1 LDAP Authentication Configuration Settings 16
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Contents CHAPTER 20 MLPP Domain Configuration 20-1 MLPP Domain Configuration Settings 20-1 Finding an MLPP Domain 20-2 Configuring an MLPP Domain 20-3 Deleting an MLPP Domain 20-3 Related Topics 20-4 CHAPTER 21 Resource Priority Namespace Network Domain Configuration 21-1 Resource Priority Namespace Network Domain Configuration Settings 21-1 Finding a Resource Priority Namespace Network Domain 21-2 Configuring a Resource Priority Namespace Network Domain
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Contents CHAPTER 28 CUMA Server Security Profile Configuration 28-1 CHAPTER 29 Application Server Configuration 29-1 Application Server Configuration Settings 29-1 Finding an Application Server 29-2 Configuring Application Servers 29-3 Deleting an Application Server 29-4 Related Topics 29-5 CHAPTER 30 License Unit Report 30-1 Generating a License Unit Report 30-1 Related Topics 30-2 CHAPTER 31 License Unit Calculator 31-1 Calculating License Units
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Contents CHAPTER 34 Autoregistration Configuration 34-1 Autoregistration Configuration Settings 34-1 Enabling Autoregistration 34-3 Disabling Autoregistration 34-4 Reusing Autoregistration Numbers 34-5 Related Topics 34-6 CHAPTER 35 Geolocation Configuration 35-1 CHAPTER 36 Geolocation Filter Configuration 36-1 PART 3 Call Routing Configuration CHAPTER 37 Automated Alternate Routing Group Configuration 37-1 AAR Group Configuration Settings 37-1 Finding a
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Contents CHAPTER 40 SIP Dial Rules Configuration 40-1 SIP Dial Rule Configuration Settings 40-1 Finding a SIP Dial Rule 40-3 Configuring SIP Dial Rules 40-4 Pattern Formats 40-5 SIP Dial Rules Examples 40-6 Deleting a SIP Dial Rule 40-7 Resetting a SIP Dial Rule 40-8 Synchronizing Configuration of a SIP Dial Rule with Affected SIP Phones 40-8 Related Topics 40-9 CHAPTER 41 Route Filter Configuration 41-1 Route Filter Configuration Settings 41-1 F
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Contents Changing the Order of Route Groups in a Route List 43-6 Synchronizing a Route List With Affected Route Groups 43-6 Deleting a Route List 43-7 Related Topics 43-7 CHAPTER 44 Route Pattern Configuration 44-1 Route Pattern Configuration Settings 44-1 Finding a Route Pattern 44-10 Configuring a Route Pattern 44-11 Deleting a Route Pattern 44-12 Related Topics 44-13 CHAPTER 45 Line Group Configuration 45-1 Line Group Configuration Settings 45
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Contents Deleting a Hunt Pilot 47-14 Related Topics 47-14 CHAPTER 48 SIP Route Pattern Configuration 48-1 SIP Route Pattern Configuration Settings 48-1 Finding a SIP Route Pattern 48-5 Configuring a SIP Route Pattern 48-6 Deleting a SIP Route Pattern 48-6 Related Topics 48-7 CHAPTER 49 Access List Configuration 49-1 CHAPTER 50 Time Period Configuration 50-1 Time Period Configuration Settings 50-1 Finding a Time Period 50-3 Configuring a Time Peri
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Contents CHAPTER 53 Calling Search Space Configuration 53-1 Calling Search Space Configuration Settings 53-1 Finding a Calling Search Space 53-3 Configuring a Calling Search Space 53-4 Deleting a Calling Search Space 53-4 Related Topics 53-5 CHAPTER 54 Intercom Partition Configuration 54-1 CHAPTER 55 Intercom Calling Search Space Configuration 55-1 CHAPTER 56 Intercom Directory Number Configuration 56-1 CHAPTER 57 Intercom Translation Pattern Configuration
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Contents Configuring Private Line Automatic Ringdown (PLAR) 64-27 Removing a Directory Number from a Phone 64-28 Creating a Cisco Unity Connection Voice Mailbox 64-29 Related Topics 64-30 CHAPTER 65 Meet-Me Number/Pattern Configuration 65-1 Meet-Me Number/Pattern Configuration Settings 65-1 Finding a Meet-Me Number/Pattern 65-2 Configuring a Meet-Me Number/Pattern 65-4 Deleting a Meet-Me Number/Pattern 65-4 Related Topics 65-5 CHAPTER 66 Dial Plan Insta
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Contents CHAPTER 69 Called Party Transformation Pattern Configuration 69-1 Called Party Transformation Pattern Configuration Settings 69-1 Finding a Called Party Transformation Pattern 69-5 Configuring a Called Party Transformation Pattern 69-6 Deleting a Called Party Transformation Pattern 69-6 Related Topics 69-7 CHAPTER 70 Mobility Configuration 70-1 CHAPTER 71 Logical Partitioning Policy Configuration 71-1 PART 4 Media Resource Configuration CHAPTER 72 Annun
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Contents CHAPTER 74 Media Termination Point Configuration 74-1 Cisco IOS Media Termination Point Configuration Settings 74-2 Finding a Media Termination Point 74-2 Configuring a Media Termination Point 74-3 Synchronizing a Media Termination Point 74-4 Deleting a Media Termination Point 74-5 Related Topics 74-6 CHAPTER 75 Music On Hold Audio Source Configuration 75-1 CHAPTER 76 Music On Hold Fixed Audio Source Configuration 76-1 CHAPTER 77 Music On Hold Serve
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Contents CHAPTER 81 MOH Audio File Management Configuration 81-1 CHAPTER 82 Mobile Voice Access Configuration 82-1 PART 5 Voice Mail Configuration CHAPTER 83 Cisco Voice-Mail Port Configuration 83-1 Cisco Voice-Mail Port Configuration Settings 83-1 Finding a Cisco Voice-Mail Port 83-6 Configuring Cisco Voice-Mail Ports 83-7 Synchronizing a Cisco Voice Mail Port with Affected Devices 83-8 Deleting a Cisco Voice-Mail Port 83-9 Related Topics 83-9 CHAPTER 84 Ci
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Contents CHAPTER 87 Voice-Mail Profile Configuration 87-1 Voice-Mail Profile Configuration Settings 87-1 Finding Voice-Mail Profiles 87-2 Configuring a Voice-Mail Profile 87-3 Synchronizing a Voice Mail Profile With Affected Devices 87-4 Deleting a Voice-Mail Profile 87-5 Related Topics 87-5 PART 6 Device Configuration CHAPTER 88 CTI Route Point Configuration 88-1 CTI Route Point Configuration Settings 88-2 Finding CTI Route Points 88-6 Configuring a CTI
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Contents Port Configuration Settings 90-30 FXS/FXO Port Configuration Settings 90-31 Digital Access PRI Port Configuration Settings 90-39 Digital Access T1 Port Configuration Settings 90-62 BRI Port Configuration Settings 90-69 POTS Port Configuration Settings 90-82 Loop-Start Port Configuration Settings 90-84 Ground-Start Port Configuration Settings 90-85 E & M Port Configuration Settings 90-86 Finding Specific Gateways 90-88 Adding Gateways to Cisco Un
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Contents Configuring Cisco Unified IP Phones 91-27 Migrating Existing Phone Configuration to a Different Phone 91-30 Resetting a Phone 91-32 Synchronizing a Phone 91-32 Deleting a Phone 91-33 Configuring Speed-Dial Buttons or Abbreviated Dialing 91-34 Configuring IP Phone Services 91-35 Subscribing to a Service 91-35 Updating Services 91-36 Unsubscribing from a Service 91-37 Configuring Service URL Buttons 91-37 Adding a Service URL Button 91-37