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L5006tm and L5009tm Touchscreen Monitors
User Guide
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© 2006–2009 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Elo TouchSystems, IntelliTouch and TouchTools are trademarks of Tyco Electronics Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services . Nothing herein should be construed as constituting an add
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About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supp
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iv About This Guide ENWW
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Table of contents 1 Product Features HP L5006tm Touchscreen .................................................................................................................... 1 HP Compaq L5009tm Touchscreen ..................................................................................................... 2 2 Safety and Maintenance Guidelines Important Safety Information ................................................................................................................ 3 Maint
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OSD and Power Lock/Unlock ............................................................................................................. 15 Appendix A Troubleshooting Solving Common Problems ................................................................................................................ 16 Touchscreen Tips ............................................................................................................................... 17 Online Technical Support ....................
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1 Product Features The LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) panel. The monitors feature: HP L5006tm Touchscreen ● Maximum resolution of XGA 1024 x 768. Compatible with VGA, SVGA and XGA (non-interlace) color video cards ● Integrated IntelliTouch touchscreen technology from the Elo TouchSystems business of Tyco Electronics Corporation ● Sealed touchscreen responds to touch with finger, gloved hand, or soft stylus ● Tilt capability ● USB and Seria
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HP Compaq L5009tm Touchscreen ● Maximum resolution of XGA 1024 x 768. Compatible with VGA, SVGA and XGA (non-interlace) color video cards ● Integrated Acoustic Pulse Recognition (APR) technology from the Elo TouchSystems business of Tyco Electronics Corporation Sealed touchscreen responds to touch with finger, finger nail, gloved hand, pen or stylus activation ● ● Tilt capability ● Power, video and APR USB cables provided ● Video input supports analog signal inputs ● Plug and play capability if
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2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Power Cord Set Requirements on page 29 in Appendix C. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature. The grounding plug is an important
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Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. Use only a power source and connection appropriate for this monitor, as indicated on the label/ ● back plate of the monitor
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3 Setting Up the Monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. Identifying Rear Connectors Figure 3-1 Rear Connectors Connector Function 1 AC Power Connects the AC power cord to the monitor. 2 USB Connects the touchscreen USB cable to the monitor. 3 Serial Connects the touchscreen serial cable to the monitor (not available on L5009tm model). 4 VGA Connects the VGA video cable to
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Connecting the Cables NOTE: For the L5009tm model, it is best to install the APR driver before connecting the hardware. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect one end of the power cable (1) to the AC power connector on the back of the monitor, and the other end to an electrical wall outlet. 3. L5006tm: Connect one end of the touchscreen serial cable (RS232) or USB cable (2), but not both, to the rear connector of the computer, and the other e
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Installing the Serial or USB Touch Drivers The Touch driver software can be downloaded from the Web or from the HP software and documentation CD included with the monitor. Downloading Drivers from the Web 1. Insert the HP software and documentation CD in the computer’s CD-ROM drive. The CD will open to a menu screen. 2. From the menu screen, select Elo TouchSystems TouchTools. 3. Click Install Driver for This Computer. 4. Click Yes to download the latest drivers from the Elo Website. 5. Select y
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Removing the Monitor Stand If you are mounting the panel to a wall or other mounting fixture, you must remove the monitor stand from the panel. The monitor has four mounting holes on the back side of the panel that adheres to the VESA mounting standard. CAUTION: This monitor supports the VESA industry standard 75mm mounting holes. To attach a third party mounting solution to the monitor, four 4mm, 0.7 pitch, and 10mm long screws are required (not provided with the monitor). Longer screws should
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Tilting the Monitor For viewing clarity, tilt the monitor forward (up to -5 degrees) or backward (up to 90 degrees). Figure 3-3 Tilting the Monitor CAUTION: In order to protect the monitor, be sure to hold the base when adjusting the LCD, and take care not to touch the screen. Locating the Rating Labels The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model. The rating labels are lo
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4 Operating the Monitor Installing the Monitor Driver The CD that comes with the monitor contains monitor driver files you can install on your computer: ● an .INF (Information) file ● an .ICM (Image Color Matching) file PDF Complete is supplied on this CD and can be installed from the menu. NOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP monitors support Web site. See Downloading from the Worldwide Web on page 11 in this chapter. The Information
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Installing the .INF and .ICM Files After you determine that you need to update, you can install the .INF and .ICM files from the CD or download them. Installing from the CD To install the .INF and .ICM files on the computer from the CD: 1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed. 2. View the Monitor Driver Software Readme file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5. Ensure that the proper resolution and refresh rates appea
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Front Panel Controls Table 4-1 Monitor Front Panel Controls Control Function 1 Power Turns the monitor on or off. 2 Select Selects the adjustment items from the OSD menus. 3 Enter the brightness adjustment. Decrease value of the adjustment item. Select item counter-clockwise. 4 Enters contrast adjustment. Increase value of the adjustment item. Select item. 5 Menu/Exit Displays or exits the OSD menus. 12 Chapter 4 Operating the Monitor ENWW
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Using the On-Screen Display Use the On-Screen Display (OSD) to display and select OSD menu functions. To access the OSD, do the following: 1. Press the Menu button on the side panel to activate the OSD menu. 2. Use the up arrow or down arrow controls to move clockwise or counterclockwise through the menu. Press the Enter key on the keyboard, the parameter will be highlighted when selected. 3. To quit the OSD screen at any time during the operation, press the Menu button. If the OSD remains untou
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Table 4-2 OSD Menu (continued) Icon OSD Control Description OSD Language Selects the language in which the OSD menu is displayed. Information Description Indicates the current resolution, H-Frequency and V-Frequency. NOTE: When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. To restore the factory settings, select the Recall Defaults menu in the on-screen display. Identifying Monitor Conditions Sp