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USER'S GUIDE
32Y7 / 22C1 / 21K3 / 71V9 SERIES
2
Thank You
3
Safety Instructions
4
Product View
5
Assembly
6-8
Operations
8-12
Maintenance and Care
13
Troubleshooting
14
Accessories
Replacement Parts
14
14-15
Warranty
16
Product Registration
16
Consumer Services *product images may vary
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® Thanks for buying a BISSELL CleanView Helix We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your carpet cleaner is well made, and we back it with a limited warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance. My great-grandfather invented the flo
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IMPORTANT SAFETY INSTRUCTIONS ■ When using an electrical appliance, basic Do not pick up toxic material (chlorine bleach, precautions should be observed, including ammonia, drain cleaner, etc.). the following: ■ Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil READ ALL INSTRUCTIONS BEFORE USING UPRIGHT VACUUM base paint, paint thinner, some moth Always connect to a polarized outlet (left slot is proofing substances, flammable dust, or wider than right).
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Product view product images may vary Handle Cord Clip Hose Clip ® TurboBrush Tool Stretch Hose Power Switch Quick ® Release Carry Handle Cord Power Wrap Cord Crevice Tool Extension Dirt Wand Container HEPA Media Quick Filter Filter* Reach Cup Handle Combination Pre-Motor Dusting Filter Brush/ Lock ’n Upholstery Hose ™ Seal Lever Tool Wand Base Handle Release Height Pedal Adjustment Knob Foot Hose Furniture Protection Powerfoot Headlight Guard (selected models only)
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Assembly The only tool you’ll need to assemble your vacuum cleaner 2. is a Phillips head screwdriver. Attach handle to vacuum 1. Locate the vacuum handle and remove the screw packet taped to the base of the handle. 2. Stand the vacuum upright and 4. slide the base of the handle firmly into the grooves at the top of the vacuum body. 3. Check to be sure the handle is fitted to the vacuum body. If there is a gap in front, continue to push firmly until the handle is flush. 4. Insert t
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Operations Handle position Press the handle release pedal with your foot to place your CleanView Helix into one of three cleaning positions. 1. Upright– For storage and above floor cleaning with tools. 2. Normal cleaning – Press handle release household floor cleaning tasks. 3. Low cleaning –With the vacuum in CAUTION: normal cleaning position, press handle Before using your vacuum, release pedal again, use for reaching under make sure that the dirt low furniture such as tables,
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Operations Air flow indicator (select models only) The air flow indicator tells you when airflow in the vacuum is reduced due to a clog in the hose. The indicator will remain green until the airflow NOTICE: is reduced. When it is fully red, the The floor brush will continue to rotate airflow is significantly reduced or while you use your vacuum for above blocked. Follow the steps on page floor cleaning. To prevent carpet 12 to clear a clog. damage, do not lean on the vacuum Spec
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Operations Power cord storage NOTICE: When you have finished using your BISSELL CleanView Helix, return it While vacuuming, certain carpets to the upright position and store the and low humidity conditions may power cord. generate small static discharges. The discharges are entirely harmless 1. Turn vacuum cleaner off. and are not associated in any way 2. Unplug power cord by grasping the with the main power supply. polarized plug (NOT the cord) and disconnect from outlet. 3. Lo
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Maintenance and care Empty Dirt Container continued 5. Put the dirt container back in the vacuum and slide the lever to the "Lock" position. Note: The dirt container may be washed in warm water with a mild detergent. Make sure it is completely dry before replacing. Do not wash any components in the dishwasher. Hand wash only. Cleaning the inner & outer circular filter Use only genuine BISSELL style replacement filters in your BISSELL CleanView Helix. 1. Unplug the cleaner from electric
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Maintenance and care Cleaning the pre-motor filter WARNING: 1. Unplug the cleaner from electrical outlet. Do not operate cleaner 2. The pre-motor filter protects the motor with damp or wet filters or from debris. It is located underneath the without all filters in place. filter cup in the center of the round part of the Lock ‘n Seal lever. 3. Remove the small round filter and any debris on top of it. Rinse well under warm water, then air dry thoroughly Pre-Motor before replacing.
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Maintenance and care Checking rotating floor brush and drive belt continued . 5. Clean strings, hair and other debris from rotating floor brush, paying particular attention to brush ends. 6. Clean strings, hair and other debris from motor pulley and drive belt areas. 7. Check drive belt carefully for wear, cuts or stressed areas. 8. 8. Check air passageway for obstructions. Remove debris from this area. Replace drive belt Use only genuine BISSELL style 9 replacement belts (#203-1093)
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Maintenance and care Clearing a clog 3. Low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action, check for clogs. 1. Unplug cleaner from electrical outlet. 2. Empty dirt container. 4. Suction Inlet 3. Check upper tank for build up or clogs. 4. Check the suction inlet for a clog. 5. Grasp the quick reach handle and lift hose wand to separate from the suction opening. Check for a clog
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® Troubleshooting - CleanView Helix Vacuum cleaner won’t turn on Possible causes Remedies 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker Vacuum cleaner won’t pick up dirt Possible causes Remedies 1. Incorrect height adjustment 1. Adjust powerfoot to correct height setting 2. Hose not attached to suction opening 2. Grasp quick reach handle and firmly push hose wand onto the suction opening 3. Crack or hole in h
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® Accessories - CleanView Helix These items are available for purchase as accessories for your BISSELL CleanView Helix. To purchase call 1-800-237-7691 or visit www.bissell.com. Item Part No. Part Name 1 203-2447 TurboBrush Tool 2 203-1063 Crevice Tool 3 203-1059 Combination Dusting/Upholstery Brush 4 203-1084 Extension Wand *Not all parts are included with every model. 1 2 3 4 ® Replacement Parts - CleanView Helix Item Part No. Part Name 1 203-1093 Style 9 Drive Belt (2-Pack) 2 203-1297 Stan
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® Warranty-BISSELL CleanView Helix 22C1-2, 21K3, 71V9, 71V9-2 This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited Three Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the p
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Don't forget to register your product! Registering is quick, easy and offers you benefits over the lifetime of your product. You’ll receive: BISSELL Rewards Points Automatically earn points for discounts and free shipping on future purchases. Faster Service Supplying your information now saves you time should you need to contact us with questions regarding your product. Product Support Reminders and Alerts We’ll contact you with any important product maintenance reminders and alerts. Special