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®
ProHeat 2X
CleanShot
USER’S GUIDE
9500 SERIES
3 Safety Instructions
4-5 Product View
Assembly
6
7-9 Special Features
9-17 Operation
17-19 Maintenance and Care
Troubleshooting
19-21
21 Consumer Services
22-23 Replacement Parts
24 Warranty
ug120-4084_9500_908.indd 1 11/18/08 9:03:01 AM
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Thanks for buying a BISSELL ProHeat 2X CleanShot We’re glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat 2X is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance
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IMPORTANT SAFETY INSTRUCTIONS ■ When using an electrical appliance, basic precautions Turn off all controls before unplugging. ® should be observed, including the following: ■ Unplug before attaching the TurboBrush. ® ■ Read all instructions before using your ProHeat 2X Be extra careful when cleaning stairs. ■ Close attention is necessary when used by or near children. WARNING: To reduce the risk ■ WARNING: The power cord on this product contains of fire, electric shock, or injury:
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™ CleanShot Spray Trigger Trigger Product view Power Switch Heater Switch Extra Long Flex Hose Power Cord Upper Handle Easy Carry Handle Heat Indicator Light Tank Carry Handle ™ ReadyTools Detent Pedal Dial 2-in-1 Water Tank ™ CleanShot Lower Base ™ Dry Aire ™ Edge Sweep Brushes Easy To Remove Nozzle Accessories: These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23. ® 3” Tough Stain Brush 4” Upholstery Tool 6” Stair T
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Product view Spray Trigger Upper Hose Rack Hose Secure Latch Upper Handle ® TurboBrush Crevice Tool Holder Storage Lower Hose Rack Lower Base Keep plenty of genuine BISSELL Detent Pedal Advanced Cleaning Formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning Formula Tank formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty. BISSELL Formulas: These items are available for purchase. To order replacement pa
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How to use this guide WARNING: Do not plug in your This user’s guide has been designed to help you cleaner until you have get the utmost satisfaction from your BISSELL completely assembled it per ProHeat 2X. You’ll find assembly and operating the following instructions instructions, safety precautions, as well as and are familiar with all maintenance and troubleshooting instructions. instructions and operating Please read this guide thoroughly before procedures. assembling y
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R I W N A S T E E R Special features Your BISSELL ProHeat 2X deep cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer, in mind. Built-in-Heater feature BISSELL ProHeat 2X models all feature a patented built-in heater which will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cl
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Special features CleanShot™ The CleanShot feature gives you the ability to tackle tough stains with the push of a button. Cleaning solution is sprayed in a concentrated stream, penetrating the stain and allowing for better cleaning focus. Simply spray and suction and the stain is gone! CleanShot is especially effective for spots and stains that would otherwise take a lot of deep cleaning cycles to remove. It allows the cleaning formula and machine to do the work for you. Flow Gauge D
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C F L L S E L O A O Special features Easy to remove and clean nozzle Now, cleaning up your machine after the cleaning process is easier than ever! Simply remove the 2-in-1 Tank and remove the screw to pop out the nozzle for rinsing in the sink. Dirt, loose carpet fibers and remaining pet hair or fuzz get washed away in a snap. ReadyTools™ dial This provides either floor cleaning or above floor cleaning with the turn of a knob. If choosing above floor cleaning for upholstery, stairs,
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Operation Before you clean (continued) ATTENTION: 5. Pretreating (optional) Some Berber carpets have a Pretreating is recommended to improve cleaning tendency to fuzz with wear. effectiveness for heavily soiled carpet in high Repeated strokes in the same traffic areas such as entryways and hallways. area with an ordinary vacuum Option A: BISSELL Tough Stain PreTreat or deep cleaner may aggravate A. Spray the BISSELL Tough Stain Pre-treat this condition. Please see Stain formula onto
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R I W N A S T E E R Operation Carpet cleaning (continued) 2. Remove formula tank from back of machine. 2a. Fill the formula tank by first unscrewing the 2. 2a. cap and insert. Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine. Fill formula up to the line and replace the cap and insert. Place formula tank into the slot in the back of the machine for a snug fit. 2b. If using the BISSELL 3X Concentrated Fiber Cleansing Formula: Add 3 capfuls of 3X
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Operation Carpet cleaning (Continued) 6. After cleaning, you may want to turn the Custom W ARNING: Clean dial to rinse to give your carpeting a final To reduce the risk of fire and water only rinse. This will ensure thorough electric shock due to internal removal of embedded dirt loosened by the deep component damage, use only cleaning formula. BISSELL deep cleaning for- mulas contain an anti-resoiling agent that helps BISSELL cleaning fluids intended your carpets repel dirt and ke
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Operation Carpet cleaning (Continued) 9. CleanShot. CleanShot is an optional feature that can be used to fight tough stains. It can be used as either a tough stain pre-treat (see page 10) or can be used during the deep cleaning process itself. To use CleanShot either as a pre-treat or during deep cleaning, follow the instructions below. A. Set Custom Clean for the desired setting. B. Press the CleanShot button and aim the focused stream onto the stain. Allow the formula to soak in for 30
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Operation Cleaning with attachments (continued) W ARNING: 2. Follow the instructions on pages 10 & 11 for filling the To reduce the risk of 2-in-1 water tank and the formula tank. injury, be extra careful when cleaning stairs. 3. Set ReadyTools dial to the hose attachments setting. Make sure machine is This will allow spray and suction from the hose. secure and level. 4. Set custom clean dial for heavy traffic, normal clean, light clean, or water rinse as desired. 5. Attach the cleani
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Operation Stain removal Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent. 1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. 2. Gently scrape up any semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the
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Operation Stain removal (continued) 7. Clean using either the FLOOR CLEANING, or TOOLS setting on the ReadyTools dial. Hard floor cleaning Your ProHeat 2X model may have come with a hard floor attachment and Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed h
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Operation Hard floor cleaning (continued) 11. Allow adequate time for floors to dry. 12. Remove hard floor tool, rinse and dry before storing. 13. If any formula remains in the formula tank, pour it back into the Hard Floor Solutions bottle for use the next time. 14. Rinse out the formula tank. Maintenance and care Machine storage Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use. The formula tank can remain filled and re
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Maintenance and care Machine care (continued) 5. The inside of the end caps by the brush rolls can be wiped out with a clean paper towel, or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips head screwdriver and rinsed clean. W ARNING: Replace after cleaning. To reduce the risk of fire, 6. Any loose hair or debris can be pulled from the electric shock or injury, brush rolls and thrown away. For the most unplug from the outlet thorough cle
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W ARNING: To reduce the risk of fire, Maintenance and care electric shock or injury, unplug from the outlet Brush removal and large belt replacement before servicing. Brushes can be removed for cleaning or replacement as needed. 2. 3. 1. Follow small belt removal Instructions on page 17. 2. Remove brush rolls by pulling them off of the metal rods. 3. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of 4. 5. the rollers prior to sliding on
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Troubleshooting Reduce Spray or No Spray (continued) Possible Cause Remedies 1. Water tank may be empty. 1. Fill heavy duty bladder with hot tap water. 2. Formula tank may be empty. 2. Fill formula tank with BISSELL Fiber Cleansing Formula for cleaning. 3. Tank may not be seated completely. 3. Turn power OFF ( O ). Remove and reseat tank. 4. Pump may have lost prime. 4. Turn power OFF ( O ) and then back ON ( I ). Wait one minute, then depress Trigger. DirtLifter PowerB