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® ®
User’s Guide for Polycom HDX
Systems and the Polycom Touch
Control
Version 3.0.5 | July 2012 | 3725-61794-005/A
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Trademark Information ® Polycom and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. Customer Feedback We are constantly working
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Contents Using the Polycom Touch Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Powering the System On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Power On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . .
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Polycom HDX 9004, Polycom HDX 9002, and Polycom HDX 9001 systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Showing Content from a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Showing Content from a Document Camera, VCR, or DVD Player . . 20 Showing Content with Polycom People on Content™ . . . . . . . . . . . . . 21 Using the Polycom UC Board™ . . . . . . . . . . . . . . . . . . .
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® ® User’s Guide for Polycom HDX Systems and the Polycom Touch Control This guide includes overview information that you might find helpful when you’re just starting to learn about video conferencing or when you have experience, but you need a quick refresher. The latest user information about version 3.0.5 of the Polycom HDX System software, version 1.5.0 of the Polycom Touch Control Operating System software, and version 1.5.0 of the Polycom Touch Control Panel software is provided in th
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Using the Polycom Touch Control You use the touch control to place calls, adjust the volume, control the camera, show content, and select options. Use the Polycom Touch Control to control a Polycom HDX system. Touch the screen to select an item. Drag your finger across the screen to scroll. Use the call screen for quick access to common tasks while you are in a call. Scroll left and right on the Home screen for quick access
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control To power off the Polycom HDX system: >> Press and hold the power switch on the front of the system for 2 seconds. After turning the power off in this way, wait at least 15 seconds before you unplug the system from its power source. To power off the Polycom Touch Control: 1 From the Home screen touch User Settings. 2 Scroll to the Power section. 3 Select Touch Control Power. 4 In the menu that appears, select Power Off the Tou
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Placing a Call You can use your system to place a video call in any of these ways: • Entering a name or number on the Place a Call screen. • Choosing a site from: — Recent Calls list — Favorites screen — Directory • Calling into a scheduled meeting from the Calendar screen. Calling by Entering a Name or Number To place a call by entering a name or number: 1 From the Home screen touch Place a Call. 2 In the dialing field, enter t
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control To place a call from the Recent Calls screen: 1 From the Home screen, touch Place a Call, and then touch Recent Calls. 2 Touch an entry to place the call. You can filter the list by touching All, Placed, or Received. To see more details about a call listed on the Recent Calls screen, touch next to the entry. Calling from the Favorites Screen You might be able to see a list of Contacts on the Favorites screen. To place a call
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Calling from the Directory If the system is registered with a directory server, you can browse or search for a name to call. To place a call from the directory: 1 From the Home screen touch Search the Directory. 2 Scroll to the entry or group you want, or touch the Search field to start entering the name. 3 Touch an entry to place the call. When calling a contact with multiple devices, the HDX system attempts to place the cal
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Call Screen When you are in a call, the call screen appears. From the call screen you can complete these tasks: • Touch the Volume slider to adjust the volume at your site. • Touch the Mute icon to mute or unmute your microphones. • Touch Hang up to end the call. • Touch Add call to add another call participant. • Touch Cameras to adjust the cameras or view presets. • Touch Keypad to send DTMF tones. • Touch Show Content to se
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Types of Video Calls You Can Make Depending on your system configuration, you might be able to make calls using ISDN, H.323, SIP, or V.35/RS-449/RS-530. You can place an audio-only call from Polycom HDX systems that have Analog Phone or Voice Over ISDN enabled. The following table lists some possible call combinations. From... You can call... By dialing... ISDN ISDN Phone number IP Phone number of the far-site gateway and th
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Participating in an Encrypted Call If encryption is enabled on the system, a locked padlock icon appears on the monitor when a call is encrypted. If a call is unencrypted, an unlocked padlock appears on the monitor. • If you are in a point-to-point call or a multipoint call hosted by another system, the padlock icon displays the state of your individual connection. • If you are hosting a multipoint call, the padlock icon dis
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control To adjust a Polycom EagleEye HD, Polycom EagleEye II, Polycom EagleEye 1080, Polycom EagleEye III, or Polycom EagleEye Director using the touch control 1 Select either a near-site or far-site video source to control. During a multipoint call being hosted by a system in the call, you can only adjust a camera at the far site that is currently speaking. If you are using an EagleEye Director and camera tracking is on, you must tur
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control To open or close the privacy shutter on the Polycom EagleEye View camera: >> Move the slider to the right to close the privacy shutter, or to the left to open it. You can still make and receive calls when the shutter is closed, but the people at the far site cannot see you. Starting and Stopping Camera Tracking with EagleEye Director If EagleEye Director tracking is enabled, the camera follows the person or people who are spe
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Setting and Using Camera Presets Camera presets are stored camera positions that you can create ahead of time or during a call. Presets allow you to: • Quickly point a camera at pre-defined locations in a room. • Select a video source such as a VCR or DVD player, a document camera, or an auxiliary camera. If your system’s camera supports pan, tilt, and zoom movement, you can create up to 10 preset camera positions for the nea
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Changing the Layout during a Video Call When the call connects, you can change the video layout displayed at your site. >> From the call screen, touch Layout. If the call screen has no Layout tab, you cannot change the video layout at your site. — Touch Inside to change the location of the PIP. — Touch Outside and then select Touch to Change Layout in the middle of the screen to cycle through different Dual Monitor Emulation
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Muting the Microphone You can mute the microphone if you do not want the far site to hear conversations at your site. To mute or unmute the microphone: >> From the Home screen touch Audio. On the audio screen you can touch Mute to control your microphones. When you are in a call, mute controls are available on the call screen and in the top right corner of other screens. If a Polycom tabletop microphone array is connected
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo sound, the left and right microphone inputs are configured during system setup. It is important that you do not move the microphones as this might detract from the stereo audio experience. Stereo audio is only available in video calls of 256 kbps or higher. Showing Content Depending on how your system is configured, you might be a
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User’s Guide for Polycom HDX Systems and the Polycom Touch Control If autorun is enabled on the computer, you are prompted to run People+Content IP. If autorun is disabled on your computer, People+Content IP shows up as an external drive, and you must navigate to My Computer to launch it manually. 2 Launch People+Content IP. 3 Open the content you want to show, and click in People+Content IP. 4 Click in People+Content IP to stop showing content. Showing Content with People+Content™ IP Peop
