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Dell™ PowerEdge™
R710 Systems
Hardware Owner’s Manual
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2008 – 2009 Dell Inc. All rights reserved. Reproduction of these materials in any m
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Contents 1 About Your System . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . . . . 15 Home Screen . . . . . . . . . . . . . . . . . . . . 16 Setup Menu . . . . . . . . . . . . . . . . . . . . 16 View Menu . . . . . . . . . . . . . . . . . . . . . 17 Hard-Drive Indicator Patterns for RAID . . . . . . . . . 18 Back Panel Features and Indi
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2 Using the System Setup Program and UEFI Boot Manager 55 Choosing the System Boot Mode . . . . . . . . . . . . 55 Entering the System Setup Program . . . . . . . . . . . 56 Responding to Error Messages . . . . . . . . . . 56 Using the System Setup Program Navigation Keys . . . . . . . . . . . . . . . . . . 56 System Setup Options . . . . . . . . . . . . . . . . . . 57 Main Screen . . . . . . . . . . . . . . . . . . . . 57 Memory Settings Screen . . . . . . . . . . . . . . 59 Processor
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Entering the iDRAC Configuration Utility . . . . . . 74 3 Installing System Components . . . . . . . . 75 Recommended Tools . . . . . . . . . . . . . . . . . . 75 Inside the System . . . . . . . . . . . . . . . . . . . . 75 Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 77 Removing the Front Bezel . . . . . . . . . . . . . 77 Installing the Front Bezel . . . . . . . . . . . . . . 78 Information Tag . . . . . . . . . . . . . . . . . . . . . 78 Removing the Information Tag . . .
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Internal SD Module . . . . . . . . . . . . . . . . . . . 88 Installing the Internal SD Module . . . . . . . . . 88 Removing the Internal SD Module . . . . . . . . . 90 Internal SD Flash Card . . . . . . . . . . . . . . . . . . 90 Installing the Internal SD Flash Card . . . . . . . . 90 Removing the Internal SD Flash Card . . . . . . . 91 Internal USB Memory Key . . . . . . . . . . . . . . . . 91 Internal USB Cable . . . . . . . . . . . . . . . . . . . 93 Removing the Internal USB Cable .
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Internal Tape Backup Unit . . . . . . . . . . . . . . . 107 Installing the Tape Backup Unit . . . . . . . . . . 107 Removing the Tape Backup Unit . . . . . . . . . . 110 Integrated Storage Controller Card . . . . . . . . . . . 111 Removing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . 112 Installing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . 112 RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 116 Removing a RAID Batter
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Removing Memory Modules . . . . . . . . . . . . 136 Processors . . . . . . . . . . . . . . . . . . . . . . . . 137 Removing a Processor . . . . . . . . . . . . . . . 137 Installing a Processor . . . . . . . . . . . . . . . 140 System Battery . . . . . . . . . . . . . . . . . . . . . . 141 Replacing the System Battery . . . . . . . . . . . 141 Control Panel Assembly . . . . . . . . . . . . . . . . 143 Removing the Control Panel Display Module . . . 143 Installing the Control Panel Display Module
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Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 155 Troubleshooting a Wet System . . . . . . . . . . . . . 156 Troubleshooting a Damaged System . . . . . . . . . . 157 Troubleshooting the System Battery . . . . . . . . . . 158 Troubleshooting Power Supplies . . . . . . . . . . . . 158 Troubleshooting System Cooling Problems . . . . . . . 159 Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 160 Troubleshooting System Memory . . . . . . . . . . . . 160 Troubleshooting an Interna
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System Diagnostics Testing Options . . . . . . . . . . 174 Using the Custom Test Options . . . . . . . . . . . . . 175 Selecting Devices for Testing . . . . . . . . . . . 175 Selecting Diagnostics Options . . . . . . . . . . . 175 Viewing Information and Results . . . . . . . . . . 176 6 Jumpers and Connectors . . . . . . . . . . . 177 System Board Jumpers . . . . . . . . . . . . . . . . . 177 System Board Connectors . . . . . . . . . . . . . . . . 180 SAS Backplane Board Connectors . . . . . .
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About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager." Enters System Services, which opens the Unified Server Configurator from which you can access utilities such as system diagnostics. See the Unified Server Configurator user documentation for more information. NOTE: Some Unified Server C
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Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators (2.5-Inch Chassis) 1 3 4 5 6 78 9 10 2 11 Figure 1-2. Front-Panel Features and Indicators (3.5-Inch Chassis) 1 5 679 8 2 3 4 10 12 About Your System
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Item Indicator, Button, or Icon Description Connector 1 Information tag A slide-out label panel for system information including the Express Service tag, Embedded NIC1 MAC address, and iDRAC6 Enterprise card MAC address. 2 Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible. NOTE: When powering on the system, t
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Item Indicator, Button, or Icon Description Connector 6 LCD menu buttons Allows you to navigate the control panel LCD menu. 7 LCD panel Provides system ID, status information, and system error messages. The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text. NOTE: If the system is connected to AC power and an error has been detected, the LCD lights amber regardless of
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LCD Panel Features The system's LCD panel provides system information and status messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages" for information on specific status codes. The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition. When the system is in standby mode, the LCD backlight is off and can be turned on by pressing the Select button on the LCD panel. The LC
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Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby, the LCD backlight turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen. To navigate to the Home screen from another menu, continue to select the up arrow
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View Menu Option Description DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn. Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the
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Hard-Drive Indicator Patterns for RAID Figure 1-4. Hard-Drive Indicators 1 2 1 2 3.5-in carrier 2.5-in carrier 1 drive-activity indicator (green) 2 drive-status indicator (green and amber) Drive-Status Indicator Pattern Condition (RAID Only) Blinks green two times per Identify drive/preparing for removal second Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for inse
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Drive-Status Indicator Pattern Condition (RAID Only) Blinks green, amber, and off Drive predicted failure Blinks amber four times per Drive failed second Blinks green slowly Drive rebuilding Steady green Drive online Back Panel Features and Indicators Figure 1-5. Back Panel Features 1 2 3 4 5 6 15 14 13 12 11 10 9 8 7 Item Indicator, Button, or Icon Description Connector 1 PCIe slot 1 PCI Express (Generation 2) x4-link expansion slot (full-height, 30.99-cm [12.2-in] length) 2 PCIe slot 2 PCIe
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Item Indicator, Button, or Icon Description Connector 4 PCIe slot 4 PCIe x8-link Gen 2 expansion slot (full- height, 24.13-cm [9.5-in] length) 5 power supply 1 (PS1) 870-W or 570-W power supply 6 power supply 2 (PS2) 870-W or 570-W power supply 7 system identification The identification buttons on the front button and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the bac
