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AT&T
MERLIN LEGEND™
Communications System
MLX-10D™, MLX-28D™, and MLX-20L™
Digital/ISDN Display Telephones User's Guide
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AT&T 555-610-122 Copyright © 1991 AT&T Issue 1 All Rights Reserved August 1991 Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are des
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Rings Inside call One long Outside call One long and one short Transfer or returning call One long and two short Returning Callback call One long and three short Line Button Lights Automatic connection Red Line or feature in use Green Line Request in use Red and green You’re on line Red and green Incoming call Red and flash green Returning transfer Red and flash green Held call (yours) Fast flash green Held call (co-worker’s) Slow flash green Conference Calls Transfer Calls Unannounced Transfe
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Feature use continued Feature Use Paging Display BF ■ Loudspeaker 1. Select from Menu B ■ Speakerphone or Feature screen BF Park 2. Follow prompts M * Personal Directory Programmed Button C Persona! Speed Dial 1. Program a line button for each BF Pickup feature (Appendix C) BC Privacy 2. Press programmed button BC Recall BC Reminder Service Feature Code B Saved Number Dial 1. Press Feature B Signaling 2. Dial code B ■ Notify System Directory M B = Programmed button C = Code BC System Speed Dial
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Contents ix About This Book x ■ Conventions Used xi ■ How to Comment on This Book 1-1 Your Disp ay Telephone 1-2 ■ MLX-1OD 1-4 ■ MLX-28D 1-6 ■ MLX-20L 1-8 ■ The Display Area 1-17 ■ Dedicated Feature Buttons 1-19 ■ Line Buttons 1-24 ■ Line Button Lights 1-25 ■ Caring for Your Phone 1-26 Adjusting the Desk Stand Contents i
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Contents 2 Making and Answering Calls 2-1 ■ Making Outside Calls on Phones with SA Buttons 2-2 ■ Making Outside Calls on Phones with ICOM Buttons 2-3 ■ Making Inside Calls 2-4 ■ Answering Calls 2-6 ■ Tones 2-9 3 Using and Programming Features 3-1 ■ Using Features 3-4 ■ Programming Features 3-5 4 Feature Finder 4-1 ii Contents
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Contents 5-1 5 Features 5-3 Account Code Entry 5-5 Alarm Clock Auto Dial 5-6 5-9 Callback Call Waiting 5-13 5-15 Conference Coverage 5-18 5-25 Do Not Disturb 5-26 Extension Directory Follow Me 5-28 Fonvard 5-28 Headset/Handset Mute 5-32 5-34 Inspect 5-35 Last Number Dial 5-36 Line Request 5-37 Messaging Paging 5-42 Park 5-45 5-48 Personal Directory 5-53 Personalized Ring Contents iii
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Contents 5 Features—Continued Personal Speed Dial 5-54 5-56 ■ Pickup 5-59 Privacy 5-60 ■ Recall 5-61 ■ Reminder Service ■ 5-63 Ringing Options 5-66 ■ Saved Number Dial ■ 5-68 Signaling and Notify 5-71 ■ System Directory 5-73 ■ System Speed Dial 5-75 Timer ■ 5-76 ■ Transfer 5-83 ■ Voice Announce A-1 A Programming Special Characters B-1 B Feature Codes iv Contents
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Contents C-1 Programming Codes C Feature Name Display D D-1 Abbreviations IG-1 IG Index/Glossary Contents v
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vi
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The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. IMPORTANT SAFETY INSTRUCTIONS Always follow these basic safety precautions when using your telephone equipment. These precautions reduce the risk of fire, electric shock, and injury to you and damage to the equipment. Read and understand all instructions. Follow all warnings and instructions mark
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Do not use the telephone near a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area in question. The telephone’s electrical contacts could generate a tiny spark. While unlikely, it is possible that the spark could ignite heavy concentrations of gas. Never push objects of any kind into the telephone through the openings or slots. Never spill liquid of any kind on telephone. To reduce the risk of electric shock, do not disassemble the telephone. There
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About This Book This book gives you the information you need to use your display telephone. If you have questions about this book or need additional information, see your system manager. He or she is a co-worker who is responsible for managing the system. About This Book ix
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About This Book Conventions Used The following typographic conventions are used in this book: ■ Buttons that you program (“hand-labeled” buttons) are shown in bold italic type with initial capitals: Press Privacy. ■ Buttons that are programmed at the factory (imprinted buttons) are shown in bold Roman type with initial capitals: Press Transfer. ■ Information that appears on your display is shown in a type similar to that used in the display. Information as it appears on a 2-line by 24-char
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About This Book How to Comment on This Book We welcome your feedback on this book. Please use the feedback form on the next page. If the form is missing, send your comments to A. Sherwood, AT&T, 99 Jefferson Road, Rm. # 2A25, Parsippany, NJ 07054. How to Comment xi
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Your Display Telephone The MLX-10D,™ the MLX-20L,™ and the MLX-28D™ phones are all digital/lSDN display phones. The differences are the number of buttons available (10, 20, or 28) to make and receive calls, and the size of the display. Your display phone is part phone, part intercom, and part computer. It has touch-tone dialing, a speakerphone, and programming capabilities. The display shows you the number you are calling, gives you information about incoming calls, lists features for using the
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Your Display Telephone MLX-10D Display Screen Handset Display Buttons (8) Button Labeling Card Line Buttons (10) Message Light Dialpad Volume Control Dedicated Feature Buttons (8) I User Cards and Tray 1-2 MLX-10D
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Your Display Telephone Line buttons Button labeling card The 10 buttons with red and Cards you can label with the line green lights used to make and or feature assigned to each line receive calls, You can program button any unlabeled buttons for feature Dedicated feature buttons use. The 8 imprinted buttons for the Message light features used most often A light that goes on when a Desk stand (not shown) co-worker or system operator A support that adjusts to two leaves a message-on your heights a
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Your Display Telephone MLX-28D Handset Display Screen Display Buttons (8) Button Labeling Cards Line Buttons (28) Message Light Dialpad Volume Control Dedicated Feature Buttons (8) User Cards and Tray 1-4 MLX-28D
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Your Display Telephone Line buttons Button labeling cards The 28 buttons with red and Cards you can label with the line green lights used to make and or feature assigned to each line receive calls. You can program button any unlabeled buttons for feature Dedicated feature buttons use. The 8 imprinted buttons for the Message light features used most often A light that goes on when a Desk stand (not shown) co-worker or system operator A support that adjusts to two leaves a message on your heights