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Telecommunication Systems Division
Digital Business Telephone Systems
DKT/IPT Telephone
User Guide
November 2003
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© Copyright 2003 Publication Information Toshiba America Information Systems, Inc. Toshiba America Information Systems, Inc., Telecommunication Systems Division Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for All rights reserved. No part of this manual, covered by the any reason, including, but not limited to, utilization of new copyrights hereon, may be reproduced in any form or by any advances in the state of technica
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TE
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Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other than normal
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Contents Introduction Organization...................................................................................................................... vii How to Use This Guide.................................................................................................... viii Conventions ..................................................................................................................... viii Related Documents/Media..........................................................
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Contents Chapter 3 – Advanced Operation Answering a Call................................................................................................................10 Handset ...........................................................................................................................10 Speaker ...........................................................................................................................10 Handsfree Answerback.........................................
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Contents Chapter 3 – Advanced Operation Station.............................................................................................................................30 Station Call Forward Categories.....................................................................................31 Call Forward Settings .....................................................................................................31 Station Call Forward Procedures.................................................
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Contents Chapter 4 – DKT3014 LCD Features Emergency Page .............................................................................................................52 Privacy ...............................................................................................................................53 Redial .................................................................................................................................53 Speed Dial............................................
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Contents Appendix A – Centrex Application Buttons and LEDs...........................................................................................................82 DSS Console ......................................................................................................................83 DSS Buttons....................................................................................................................83 Calling a Station ...................................................
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Contents Appendix C – IPT1020-SD Settings vi Strata CTX DKT/IPT Telephone 11/03
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Introduction This user guide describes how to use these Toshiba Strata series telephone products with Strata CTX 100-S, CTX100, and CTX670 telephone systems: Strata 3000-series and 2000-series digital telephones Strata IP telephone (IPT1020-SD) Strata Digital Add-on Module (DADM) Strata Direct Station Selection (DSS) console Organization Chapter 1 – The Grand Tour provides an overview of the digital telephones. Chapter 2 – The Basics covers the basic telephone features that you need
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Introduction How to Use This Guide Appendix B – Button Labels lists the feature button designations of the 3000- series digital telephone models. Appendix C - IPT1020-SD Settings explains how to enter data for this telephone if it wasn’t previously entered or if you need to change the settings. How to Use This Guide This guide provides in-depth instructions for the DKT3000- and DKT2000-series digital telephones, IPT1020-SD telephones and their features. Most telephone users can use the “S
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Introduction Related Documents/Media Conventions Description shows a multiple PC keyboard or telephone button entry. Entries without spaces between them show a simultaneous entry. Example: Delete+Enter. + Entries with spaces between them show a sequential entry. Example: + . Tilde (~) Means “through.” Example: 350~640 Hz frequency range. Grey words within the printed text denote cross-references. In the See Figure 10 electronic version of this document (Library CD-ROM or FYI Internet downl
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Introduction Related Documents/Media x Strata CTX DKT/IPT Telephone 11/03
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The Grand Tour 1 This chapter familiarizes you with DKT3000-series digital speakerphones, IPT1020-SD Internet Protocol Telephones (IPTs), and DKT2000-series digital speakerphones (model numbers appear on the bottom of your telephone). DKT3000-series Telephones The DKT3000-series models include: DKT3010-S 10-button DKT3020-S 20-button (shown on the next page) DKT3010-SD 10-button with two-line by 24-character LCD DKT3020-SD 20-button with two-line by 24-character LCD DKT3014-SDL 14-bu
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The Grand Tour DKT3000-series Telephones Toshiba LCD telephones provide easy access to frequently-used features. Prompts guide you through specific tasks. They also provide Outside Line Identification, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display names and telephone numbers of outside, incoming callers. The DKT3001 single line digital telephone is also available - see the Strata CTX DKT3001/2001 Digital Single Line Telephone User Guide for more detai
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The Grand Tour DKT3000-series Telephones Fixed Buttons The fixed buttons on your dial pad enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics. Flexible Buttons Your telephone can have 10, 14, or 20 Flexible Buttons (shown in the illustration on the previous page) that can be programmed to do many button functions, including: Line is used to access an outside line. Primary Extension is your extension button. Pooled Line Group
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The Grand Tour IPT1020-SD Telephones When the Soft Key prompts appear on the LCD, the LCD Control Button just below the prompt offers access to that feature. See “Using Your LCD” on page 21 for more information.
is generally used as a Soft Key. Pressing
switches you from the Call Forward (CF) display to the User Name display. Pressing advances you through information.
will be used in the future. IPT1020-SD Telephones IPT1020-SD 20-button with two-line by 24-ch
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The Grand Tour DKT2000-series Telephones LCD Display Handset LCD Control Buttons/ Soft Keys Red/Green LED Indicators Dial Pad Flexible Buttons 5972 Fixed Buttons Microphone Location DKT2020-SD Telephone Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics. Strata CTX DKT/IPT Telephone 11/03 5
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The Grand Tour DKT2000-series Telephones Flexible Buttons All Flexible Buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your CTX System Administrator for button assignments. Line Buttons You may have buttons designated as
and/or
which enable you to directly access outside lines.
enables you to access available CO Lines from a
