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TS-600 cover_4c_v4.qxd 1/3/2006 11:16 AM Page 1
TAL KSWITCH U SER G UIDE
TALKSWITCH
TS-600 TELEPHONE
CT.TP005.005505
®
1545 CARLING AVENUE, SUITE 510 AN S WER S WITH IN TEL L IG EN C E
OTTAWA, ONTARIO, CANADA K1Z 8P9
www.talkswitch.com
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TS-600 cover_4c_v4.qxd 1/3/2006 11:16 AM Page 2 TalkSwitch. Copyright 2006. All Rights Reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Information in this user guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch. No part of this user guide may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopyin
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TABLE OF CONTENTS Installing your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Send a call to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Check voicemails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Accessing the call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Viewing the Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Calling back a number from the Caller ID list . . . . . . . . . . . . . . . . . . . 16 Deleting a call from the Ca
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TS-600 U SER G UIDE INSTALLING YOUR PHONE INTRODUCTION Congratulations on the purchase of your new TS-600 telephone. This phone is specifically designed to take full advantage of the features of the TalkSwitch line of phone systems. TS-600 Feature Overview Superior speakerphone Multiple ring tones Large hi-resolution screen Call timer Menu-driven user interface 99 name telephone directory Combined power/telephone cord 99 entry Caller ID log Headset support Last 5 number red
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TS-600 U SER G UIDE 7. Do not allow anything to rest on the telephone line cord or power cord. Do not locate this product where its cords will be stepped on or interfered with. 8. Do not overload outlets and extension cords, as this can result in the risk of fire or electric shock. 9. Never push objects of any kind into this product through the cabinet slots, as you may touch dangerous voltage points or short out parts that could result in fire or electrical shock. 10. Never spill liquid of any
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TS-600 U SER G UIDE PART CHECKLIST The following parts are included with your TS-600 phone: TS-600 telephone Handset Telephone base AC/DC adapter Telephone handset Cord adapter Line and handset cords User Guide INSTALLATION Connecting the handset Connect one end of the coiled handset cord to the handset jack on the left side of the phone and connect the other end of the coiled handset cord to the jack on the handset. Connecting power through cord adapter You can use the cord adap
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TS-600 U SER G UIDE Connecting power directly from the AC adapter Alternatively, you can power this phone by directly connecting the AC power adapter to the phone. 1. Remove the rubber cap covering the DC12V plug behind the phone. It is located beside the TEL LINE jack. 2. Connect the AC adapter plug to the DC 12V jack of the telephone. 3. After installation, lift the telephone’s handset and listen for the dial tone. If there is no dial tone, check to make sure all cords are firmly plugged into
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TS-600 U SER G UIDE SETTING UP YOUR TS-600 PHONE MENU 1. Press the button to configure the phone. MENU The menu screen will be displayed. Use / Enter To Select 1 = Enter area codes 2. You can use the button or the button to 2 = Enter access code move the selection indicator up or down, and press 3 = Select ring tone DIAL/ENTER the button to select an option. 4 = Select flash duration Alternatively, you can just press a digit to select the corresponding option. 3. If you made a mistake durin
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TS-600 U SER G UIDE CONFIGURE THE OUTSIDE LINE ACCESS CODE The outside line access code is dialed prior to any Use Save to End number over 6 digits stored in the directory, speed 9 dial buttons, or the call log. A stored number with # = DLA Mode Enable Enter Access Code 6 or fewer digits is considered an internal number. The outside line access code is not dialed for an internal call. A 3 second pause is inserted automatically between the outside line access code and the phone number. Exten
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TS-600 U SER G UIDE ADJUSTING THE DISPLAY CONTRAST The display can be adjusted to suit the light level of your room and your viewing preference. To make the contrast of the display lighter or darker, press the button to the right of the screen until the desired contrast is reached. ADJUSTING THE HANDSET RECEIVER VOLUME If you need to adjust the handset receiver volume: 1. Lift the handset and listen to the dial tone. VOLUME 2. Press the right side of the button to increase the receiver volume.
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TS-600 U SER G UIDE USING YOUR PHONE OVERVIEW OF THE TS-600 PHONE KEY LABEL USAGE 1 DISPLAY High-resolution display with 6 softkey labels. 2 HOOKSWITCH On-hook and off-hook control for the handset. 3 KEYPAD Used for dialing and programming. VOLUME 4 Adjusts receiver volume for handset, speaker and headset. Adjusts ringer volume. 5 MESSAGE LIGHT Visual message waiting indicator. 6 BUTTON Adjust LCD contrast. SOFTKEYS 7,8 Menu-driven keys for controlling phone calls. 8 WWW.TALKSWI
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TS-600 U SER G UIDE KEY LABEL USAGE 9 IN-USE LIGHT ON when phone is in use. 10 View call log starting with the oldest call. Scroll up when viewing a list. 11 Move cursor left during programming. 12 Move cursor right during programming. DIAL/ENTER 13 Dial displayed number. Accept entry during programming. 14 View call log starting with newest call. Scroll down when viewing a list. FLASH 15 Send a flash on the line when on a call. Include a flash in a programmed phone num
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TS-600 U SER G UIDE THE PHONE DISPLAY The phone’s display is used to show call information as well as offer menu functions associated with the six softkeys on both sides of the display. THE MENUS AND SOFTKEYS FLASH Note: Using the button to access TalkSwitch features may cause the softkeys to be incorrect for the state of the call. There are two main menus displayed on the phone. The first one is the Idle menu, when the phone is idle. The second one is the connected menu when the phone is conne
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TS-600 U SER G UIDE Call log — Dial from the call log. See the Call Log section for details on page 16. Directory — Dial from the Phone Directory. See the Phone Directory section for details on page 17. One-touch speed dial — Press the desired “One Touch” speed dial key to call a pre-programmed number. Outside line access code is dialed automatically before any number with 7 or more digits stored in the call log, directory, or memory buttons. If you use the telephone keypad to dial a number, pl
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TS-600 U SER G UIDE HANGING UP A CALL GOODBYE 1. You can hang up a phone call by pressing the button or putting the handset back in the cradle. PUTTING A CALL ON HOLD HOLD 1. You can put a call on hold by pressing the softkey. Once a call is on hold, you can hang up your phone without losing the call. 2. In order to get re-connected to a call that you previously put on hold, you SPEAKER must first lift the handset or press the button, then press the UNHOLD softkey. You will be reconnected to you
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TS-600 U SER G UIDE CONFERENCING CALLS When you are on a call, you can add another person to create a three-way call. CONFERENCE 1. Press softkey to put the current call on hold. 2. Dial the number of the extension or phone number of the person you OK would like to conference with and press the softkey. If you have Direct Line Access enabled at your extension, you will first need to 9 dial or another Hunt Group before dialing the second phone number. JOIN CALLS 3. Once the person has answere
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TS-600 U SER G UIDE OVERHEAD, INTERCOM AND GROUP PAGING The TS-600 menus support three types of paging: Overhead Paging, Intercom Paging and Group Paging. Overhead Paging: Overhead paging allows you to connect to an overhead public address system. This function will work only if you have such a paging system installed. PAGING 1. Press the softkey. OVERHEAD PAGING 2. Select the softkey. You are now connected to the overhead paging system and can proceed with your page. Intercom Paging: On-hook in
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TS-600 U SER G UIDE DO NOT DISTURB You can enable Do Not Disturb on your extension and you will not receive any calls at that extension. All calls will follow the Do Not Disturb call cascade option for your extension, such as going directly to voicemail. To enable/disable Do Not Disturb: SPEAKER 1. Lift the handset or press the / button (optional). DO NOT DISTURB 2. Press the softkey. ENABLE DISABLE 3. Press the / softkey. 4. The Do Not Disturb setting of your extension will be changed. You will
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TS-600 U SER G UIDE This is shown on the display when the phone is idle. To access your voicemail box: VOICEMAIL 1. Press the softkey. # 2. Enter your password + . ACCESSING THE CALL LOG When you receive a call, the phone number and name of the caller appears on the display with the day and time the call was received and is then stored in the Call Log. Important Note: When a new call comes in, you must let your phone ring at least twice in order for the Caller ID information to be displayed. Ea