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HiPath 1200
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
User Guide
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Before You Begin Before You Begin These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard, and optiPoint 500 advance telephones running on your HiPath 1200. They describe all functions you can use from your telephone. If you find that some func- tions you wish to use are not available on your telephone, they have not been configured for you and your telephone. In this case, please consult service personnel. Important Notes Do not operate th
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Before You Begin All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and elec- tronic equipment. For more detailed information about d
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Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Operating Instructions. . . . . . . . . . . . . . . . . . . .8 Characteristics and Ways to Connect Your optiPoint 500. . . . . . . . . . . . 8 Control Panel optiPoint 500 economy/basi
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Contents Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . 29 Using Repertory Dialing Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adjusting the Ring Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adjusting the Speakerp
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Contents Operating/Setting the Voice Mailbox and AutoAttendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Saving Functions and Procedures . . . . . . . . . . . . . .59 Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . 62 Checking the Key Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Using Other Team
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Contents System Administration/ Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Enable Remote Administration and Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Service Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Resetting the System Password . . . . . . . . . . .
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Basic Operating Instructions Basic Operating Instructions Characteristics and Ways to Connect Your optiPoint 500 1 optiPoint 500 economy basic standard advance function keys 12 12 12 19 Full-duplex speakerphone fea- -- ;; ture Display backlight - - - ; Headset page 93 connected with • built-in interface - - - ; � adapter - ;; ; � handset interface ;; ;; USB interface - ;; ; Interface for add-on equip- - ;; ; ment Option bays 01 12 1) The name and model of your telephone are printed on the base
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Basic Operating Instructions Control Panel optiPoint 500 economy/basic/standard Key field - fixed function keys: Program/Service Redial Mute or Internal Speaker Speaker Display, Keypad for open listening 2 lines with LEDs and ring tones 24 chars Key field – Handset freely programmable keys Fixed function key: Release Keys for Keys for scrolling to Key for Microphone for speakerphone telephone functions confirming mode settings a function (optiPoint 500 standard only) 9
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Basic Operating Instructions Control Panel optiPoint 500 advance with optiPoint key module Key field - fixed function keys: Program/Service Redial Mute or Internal Speaker Speaker Illuminated Dis- Keypad for open listening play, LEDs and ring tones 2 lines with 24 chars Key field – Handset freely programmable keys Fixed optiPoint key module function key: with additional Release programmable keys Keys for Keys for scrolling to Key for Microphone for speaker- telephone functions confirming phone
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Basic Operating Instructions Step by Step How to Use these Operating Instruc- tions This symbol indicates special notices and addi- tional information. You will find a graphic representation of the steps in log- ical sequence in the left column. Below is an explana- tion of the symbols: n Lift the handset. t Replace the handset. s Conduct a call. o Enter a telephone number or code. dd Enter the code. u or v Press volume controls on the telephone. Program/Service Press the key. Speaker Press the
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Basic Operating Instructions Step by Step Service personnel References to service personnel usually mean the per- son responsible for programming your HiPath 1200. Service personnel have access to appropriate PC tools. 12
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Basic Operating Instructions Step by Step Accessing Functions ... Interactively You can select some functions while the telephone is idle, for example: > Forwarding on? : Use < > to scroll to a function and press : to ex- ecute it. You can select other functions directly depending on the situation. Example: you call a number, but the line is busy: Callback? : Press : to confirm. or > Directory? : Use < > to scroll to a function and press : to ex- ecute it. ... Via the Program/Service menu Fir
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Basic Operating Instructions Step by Step ... With Function Keys If you saved a function on a key page 59, you can ac- cess it directly as follows: Press the Mute key to execute the function. 14
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Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: � When you receive an internal call or callback, your telephone rings once every four seconds (single- tone sequence). � When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence). � When you receive a call from the entrance telepho- ne, your telephone rings three times in rapid suc-
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Making Calls – Basic Functions Step by Step Answering a Call with the Speaker (Speaker- phone Mode) This function is not available with optiPoint 500 economy and optiPoint 500 basic. The telephone rings. The caller is displayed. Speaker Press the key. The LED lights up. Speakerphone mode. u or v To raise or lower the volume, keep pressing the keys un- til the desired call volume is set. � Tell the other party that you are using spea- kerphone mode. � The speakerphone works bests at a low re- ce
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Making Calls – Basic Functions Step by Step Dialing/Making Calls You can make free internal calls to all users who are con- nected to the HiPath 1200. If authorized, you can also make external calls to users in the public telephone network. You can get the internal station numbers and ex- ternal trunk access codes from the service per- sonnel. If this function has been configured (consult ser- vice personnel), your HiPath 1200 automatically dials the least expensive connection for external ca
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Making Calls – Basic Functions Step by Step The other party answers with speaker: n Lift the handset. or On-hook dialing: use speakerphone mode (not available with optiPoint 500 economy and optiPoint 500 basic). The called party does not answer or is busy: Speaker Press the key. The LED goes out. or Release Press the key. Your HiPath 1200 may also be programmed so that you have to either press the Internal key or enter the internal code before you dial an internal number. To call an external
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Making Calls – Basic Functions Step by Step Open Listening You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Precondition: You are conducting a call with the hand- set. Activating this function: Speaker Press the key. The LED lights up. Deactivating this function: Speaker Press the key. The LED goes out. Ending a Call t Replace the handset. or Speaker Press the key. The LED goes out. or Release Press the key. 19
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Making Calls – Basic Functions Step by Step Redialing a Number The last ten telephone numbers dialed are stored auto- matically. You can redial them simply by pressing a key. The station number appears on your screen for two se- conds and is then dialed. Redial Press the key once to dial the number last dialed. Press the key twice to dial the next-to-last number di- aled. Press the key three times to dial the third-to-last num- ber dialed. etc. Displaying, dialing or deleting saved station num-