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Features & Specifications
Line Groups Feature Access Codes
DS-5000 Series
10 + xxx Pick Up A Parked Call
9 Local/LCR
12 + xxx Pick Up A Held Call
800 ____________________________
13 Door Lock Release
801 ____________________________
Keyset
16 + xxx Speed Dialing
802 ____________________________
17 Save And Redial Number
Station Groups
18 New Call (Recall)
User Guide
19 Last Number Redial
501 _____________________________
400 Cancel Do N
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ds_phones.qxp 5/27/2009 3:54 PM Page 1 DS 5000 Series User Guide For OfficeServ™ 100, OfficeServ™ 500, and OfficeServ™ 7000 Series 05/2009
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ds_phones.qxp 5/27/2009 3:54 PM Page 2 Copyright 2007-2009 Samsung Telecommunications America. All rights reserved. No part of this manual may be reproduced in any form or by any means—graphic, electronic or mechanical, including recording, taping, photocopying or information retrieval systems— without express written permission of the publisher of this material. Samsung Telecommunications America reserves the right without prior notice to revise information in this guide for any reason. Sams
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ds_phones.qxp 5/27/2009 3:54 PM Page 3 TABLE OF CONTENTS ABOUT THIS BOOK ....................................................................................1 THINGS YOU SHOULD KNOW ................................................2–8 ASSEMBLING YOUR KEYSET ........................................................9 DS 5000 KEYSETS SETUP..................................................................10 OUTSIDE CALLS Making an Outside Call .......................................................
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ds_phones.qxp 5/27/2009 3:54 PM Page 4 DIALING FEATURES Speed Dialing ..................................................................................................................24 Programming Personal Speed Dial Numbers ..............................................24–25 One Touch Speed Dialing............................................................................................25 Last Number Redial .................................................................................
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ds_phones.qxp 5/27/2009 3:54 PM Page 5 CUSTOMIZING YOUR KEYSET AME Password ................................................................................................................39 Auto Camp-On ................................................................................................................39 Select Ring Tone ............................................................................................................39 Change Your Passcode .............................
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ds_phones.qxp 5/27/2009 3:54 PM Page 6 SPECIAL APPLICATION MENU ..................................................58 Menu Options.........................................................................................................58–60 Outgoing Call Log ....................................................................................................58 Incoming Call Log ...................................................................................................58 Speed Dial......
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ds_phones.qxp 5/27/2009 3:54 PM Page 7 ABOUT THIS BOOK Samsung’s new DS 5000 Series is part of the OfficeServ 100, OfficeServ 500, and OfficeServ 7000 Series. The DS 5000 keysets incorporate an LCD screen, which provides important infor- mation for the user, to make using the keyset easier and more convenient. Your keyset is the most visible part of your telephone system. Please take the time to study this guide and to become familiar with the operation of your keyset. Keep this guide handy,
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ds_phones.qxp 5/27/2009 3:54 PM Page 8 THINGS YOU SHOULD KNOW USER ORIENTATION The DS Series keysets incorporate buttons or “keys” that are used to access or acti- vate the many features of your office phone system. The DS 5021D keysets incor- porate 21 programmable buttons. These 21 buttons are arranged in three rows of seven across the face of the keyset. Any of the system features or functions can be programmed to these buttons. The three buttons above the top row of programmable buttons a
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ds_phones.qxp 5/27/2009 3:54 PM Page 9 Some simple rules to remember: � Any steady LED indicates the line or feature is in use. � A fast flashing green LED indicates a new call ringing in. � A slow flashing green or red LED indicates a call is on hold. � A slow flashing amber LED indicates a recall to your keyset. SPEAKERPHONE All DS keysets are speakerphones. Pressing the SEND button will answer an incoming call on the speakerphone. Pressing the END button will release the call on the speake
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ds_phones.qxp 5/27/2009 3:55 PM Page 10 CONFERENCE BUTTON The CONFERENCE button allows the user to set up a call with up to 5 parties (sta- tion or trunk). TRANSFER BUTTON Transfer is used to send any call to another extension in one of two ways.You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without notification. HOLD BUTTON The HOLD button maintains the call at your keyset, while enabling you to call other stations or consult cow
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ds_phones.qxp 5/27/2009 3:55 PM Page 11 � SEND BUTTON: If the station is programmed for Enblok Dial Mode, when dialing an outside telephone number or internal station number, you must press the SEND button to initiate the call. This button is also used when reviewing recently received or called numbers and answering incoming calls. When reviewing recently received calls, continue to press the SEND button for more than 2 seconds and the last outside number called will be redialed. The SEND but
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ds_phones.qxp 5/27/2009 3:55 PM Page 12 SYSTEM TONES The system provides several tones to assist you. Some of these tones are already familiar to you. Intercom Dial Tone—A steady tone that indicates you can begin dialing. DIAL TONE CONTINUOUS Ringback Tone—Indicates the station you dialed is ringing. RINGBACK TONE—1000 ms ON/3000 ms OFF CONTINUOUS Busy Tone—Indicates the station you dialed is busy. BUSY TONE—500 ms ON/500 ms OFF CONTINUOUS DND/No More Calls Tone—Fast busy tone indicates the s
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ds_phones.qxp 5/27/2009 3:55 PM Page 13 DS 5021D Soft Button Programmable Buttons (21) LCD Panel Status Indicator Scroll Button Speaker Volume Button Keyset Support Redial Button Navigation Button Dial Button Speaker Button Microphone Conference Button Hold Button Transfer Button DS 5014D Programmable Buttons (14) Soft Button LCD Panel Status Indicator Speaker Scroll Button Volume Button Keyset Redial Button Support Navigation Button Microphone Dial Button Speaker Button Conference Button Ho
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ds_phones.qxp 5/27/2009 3:55 PM Page 14 DS 5007S Soft Button LCD Panel Status Indicator Scroll Button Programmable Keyset Buttons (7) Support Volume Button Redial Button Conference Button Transfer Button Hold Button Dial Button Microphone Speaker Button DS 5064B AOM 64 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly, to indicate busy conditions of other stations, for One Touch dialing and many other system features. KEYSET DAUGHTER MODULE [5021D & 5014D ONLY] DS 5021D keyset
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ds_phones.qxp 5/27/2009 3:55 PM Page 15 ASSEMBLING YOUR KEYSET � Place the keyset face down on a flat surface. � Insert notched ends of the support bracket into the channels located in the upper section of the bottom panel. Push towards the top of the keyset to lock in. � Plug the handset cord into the jack marked with the symbol. � Route the handset cord out the RIGHT side of the keyset as you look at it face down. � Plug the four-conductor line cord, from the wall, into the jack with
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ds_phones.qxp 5/27/2009 3:55 PM Page 16 DS 5000 SETUP MENU STRUCTURE The SETUP MENU is configured as follows: 1. INFORMATION 1. Outgoing 2. Incoming Log 3. Speed Dial 4. Directory Dial 5. Forward Set 4. Alarm Reminder NAVIGATING THE MENUS When programming within various menu options, information can be entered via the dial pad keys using [0]-[9] and [] dial keys, as well as utilizing the navigation button assembly. The button used for editing and their features are summarized below. BUTTON F
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ds_phones.qxp 5/27/2009 3:55 PM Page 17 OUTSIDE CALLS MAKING AN OUTSIDE CALL � Lift the handset and press an idle outside line button, line group button or dial a line access code to receive dial tone—OR—press an idle outside line button, line group button or dial a line access code to receive dial tone through the speaker—OR—press SPEAKER, receive intercom dial tone and dial a line access code. � Dial the telephone number. � Finish the call by replacing the handset or pressing the END button
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ds_phones.qxp 5/27/2009 3:55 PM Page 18 RECALL DIAL TONE Press the NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. NOTE: If this button does not appear on your keyset, the FLASH button may be programmed to recall dial tone. SENDING A FLASH While on an outside call, press the FLASH button to send a flash to the telephone company. This is required for some custom calling features or CENTREX use. NOTE: Flash is not available on an ISDN c
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ds_phones.qxp 5/27/2009 3:55 PM Page 19 INTERCOM CALLS CALLING OTHER STATIONS � Dial the extension number or group number. � Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice Announce or Auto Answer. Begin speaking immediately after the tone. � Finish the call by replacing the handset or press the END button. NOTES: 1. If you have a DSS button assigned to an extension or station group, you may press this button inste
