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Carrier VoIP
Nortel IP Phone 2004 User
Guide (CICM)
Release: CICM 10.1
Document Revision: 09.01
www.nortel.com
NN10300-009
.
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Carrier VoIP Release: CICM 10.1 Publication: NN10300-009 Document status: Standard Document release date: 4 July 2008 Copyright © 2008 Nortel Networks All Rights Reserved. Printed in Canada, the United States of America, and the United Kingdom LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The
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3 . Contents New in this release 7 Features 7 Other changes 7 Overview 9 Functional components 9 Hardware features 10 IP Phone display 11 Connecting the IP Phone 2004 components 13 Before you begin 13 Logging on 15 Displaying the menu 17 Logging off 19 Using the Audio menu 21 Viewing and editing the default volumes 23 Viewing and editing the dialpad feedback 25 Adjusting the display contrast 27 Using the Feature menu 29 Using the Assign menu 29 Defining the key type 29 Assigning a directory entr
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4 Selecting a language 37 Using the Time menu 39 Setting the time zone 39 Enabling Daylight Saving Time 39 Disabling Daylight Saving Time 40 Setting the time format 40 Setting the date format 41 Resetting the default time 41 Using the User menu 43 Viewing your user name 43 Viewing your login type 43 Viewing, disabling, or enabling the auto login feature 44 Changing your password 45 Testing the local mode 47 Performing a firmware upgrade 49 Making a call 51 Use off-hook dialing 51 Using handsfree
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5 Using the Outbox 67 Accessing the Outbox 68 Viewing Outbox call information 68 Storing a number from the Outbox 68 Using the Outbox to make a call 69 Resetting the Outbox 69 Additional features and controls 71 Using the dialpad to enter text 71 Use the Symbol key to enter special characters 71 Procedure job aid 72 Using the directory 72 Adding or editing a directory entry 72 Deleting an entry from the directory 73 Making a call using the directory 74 Softkey functionality 74 Volume Control Bar
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6 Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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7 . New in this release The following sections detail what is new in Nortel IP Phone 2004 User Guide (CICM), (NN10300-009) for release CICM 10.1. • “Features” (page 7) “Other changes” (page 7) Features There were no feature changes made to this document. Other changes There were no other changes made to this document. Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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8 New in this release Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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9 . Overview The Nortel IP Phone 2004 brings voice and data to the desktop by connecting directly to a local area network (LAN) through an Ethernet connection. Functional components The IP Phone 2004 supports the following functional components: a handset a speaker and headset connector for handsfree operation a standard telephone keypad call service keys: Release, Hold, volume control, and Mute a liquid crystal display (LCD) area navigation keys for scrolling through menu items, the
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10 Overview Figure 1 IP Phone 2004 Hardware features The IP Phone 2004 supports the following features: 11 programmable feature keys that can be extended to 14 — six physical user-defined feature keys and six lines/features accessed using the up and down navigation keys to scroll through pages of features — the primary directory number (DN) key (green) always has the PDN displayed against this key four softkeys; one softkey is for navigation and selection of menu options, three remaining sof
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IP Phone display 11 — Quit — Directory — Message (Inbox) — Outbox — Services — Expand to PC (not used with the IP Client Manager) four call-processing fixed keys: — Hold — Goodbye — Handsfree — Mute shared LAN access with a PC through the use of the Internet Switch Module; splits the LAN drop into separate feeds for the phone and a PC adjustable angle stand headset jack with On/Off key handsfree microphone automatic network configuration hearing-aid compatibility Not all features a
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12 Overview Figure 2 IP Phone 2004 display The login screen shows the digits on information line 0 as entered. The user name and password can be a maximum of 15 digits. Six user-defined feature keys (soft-labeled 0-5) provide additional call features for the IP Phone. Menu items appear on information lines 0 to 2 with the selected item indicated by a shaded bar behind the item. Four softkeys allow you to select menu options and three additional features. To select a numerically-indexed
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13 . Connecting the IP Phone 2004 components Before you begin CAUTION Damage to Equipment Do not plug the IP Phone into a regular telephone jack. This results in severe damage to the IP Phone 2004. Consult your system administrator to ensure that you plug your telephone into a 10/100BaseT Ethernet jack. See Figure 1 "IP Phone 2004" (page 10) for the location of the connectors. Step Action 1 Connect one end of the handset cord to the handset jack (identified with a handset icon) on the back of th
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14 Connecting the IP Phone 2004 components 5 Secure the IP Phone footstand to the base. Use the angle grip on the top back of the phone to adjust the angle of the phone. --End-- Figure 3 IP Phone connectors Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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15 . Logging on Follow this procedure to log on to the network. If the Centrex IP Client Manager (CICM) is set up as part of a group of CICMs, you can choose which CICM to connect to. After you select a gateway, the terminal directs itself at that CICM and the Username screen appears. If a firmware upgrade for the IP Phone is available, the system prompts you to upgrade when you log on. If the firmware level is between the minimum and maximum level set by the administrator, Yes and No options ap
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16 Logging on You are logged on and the Menu screen appears. --End-- Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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17 . Displaying the menu Follow this procedure to access the main menu. You must be logged on to access the main menu system. Step Action 1 On the IP Phone, perform one of these actions: press the Menu soft key press the Services key The main menu opens. 2 Perform one of these actions: Select Logout. See “Logging off ” (page 19). Select Audio and then Audio Profile. See “Using the Audio menu” (page 21). Select Display. See “Adjusting the display contrast” (page 27). Select Feature. S
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18 Displaying the menu Figure 4 IP Phone 2004 menu hierarchy Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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19 . Logging off Follow this procedure to log off from the network. Step Action 1 From the main menu, select Logoff. 2 Press Ok. A confirmation screen appears. 3 Press Yes. You are logged off from the system. --End-- Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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20 Logging off Carrier VoIP Nortel IP Phone 2004 User Guide (CICM) NN10300-009 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
