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USER’S MANUAL
Part 2
1 1
Caller ID Telephone 962
Please also read
Part 1 — Important
Product Information
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
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©2000 Advanced American Telephones. All rights reserved. Printed in Mexico. 850002924 Issue 1AT&T 6/00
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CONTENTS Installation 2 Caller ID Operation 21 Before You Begin ..................................2 About Caller Identification.................22 Battery Installation ...............................4 Message Waiting and NEW CALL Lights ...........................23 Wall Installation....................................5 Call Screening.....................................24 Table/Desk Installation.........................6 Call History.........................................24 Programming Optio
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BEFORE YOU BEGIN About Softkeys This telephone has been designed with your convenience in mind, offering you many features which you can access using the four “softkeys.” Softkeys Softkeys LOCAL 1 LOCAL 2
Change which
area code?
HOME DONE Indicates additional options Scroll through commands By pressing the softkey next to the operation indicated on the display screen, you select that operation. Softkey prompts are always underlined on the display. When there are too many
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BEFORE YOU BEGIN About Home Area Code and Local Area Codes Always program your home area code, and, if you need them, up to four local area codes (see “Program Home Area Code” and “Program Local Area Code(s)” on pages 9 and 10). Programming these area codes will change how numbers are displayed in the Call History, and will allow for correct operation of the Display Dial feature. If you don’t program your Home Area Code, the system will continue to display the Language Selection screen, and will
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INSTALLATION Battery Installation NOTE: Line 2 will not work without AC power. Make sure the power cord is connected to the phone and plugged into an electrical outlet. Before using the telephone, you should install 4 AA batteries (not included). In case of a power failure, you will only be able to make or answer calls on Line 1. No other features will work, including Line 2. When battery power is low,LOW BATT flashes on the display to alert you. Replace batteries promptly. CAUTION: Always dis
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INSTALLATION Wall Installation 1 Remove the base. Place your thumbs in the two openings at the large end of the base. Push down with your thumbs, and lift the base up and away from the phone. 2 Connect the bundled line cord(s) to the telephone. Leave the telephone line cord(s) bundled. • If you have a two-line jack, use only the line cord with the clear modular plugs on each end. Plug one end into the jack labeled L1 OR L1/2 on the back of the telephone. • If you have two separate jacks, use bot
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INSTALLATION • If you have two separate jacks, plug the free end of the cord with the blue plugs into the modular wall jack for Line 1. Plug the free end of the cord with the clear plugs into the modular wall jack for Line 2. Make sure the cords snap firmly into place. Place the phone on the wall jack mounting studs and pull down until it is held firmly in place. 7 Connect the handset to the telephone. Plug the coiled cord into the handset jack on the side of the phone. Plug the other end of the
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INSTALLATION 2 Attach the base. Turn the base so the larger end is toward the top of the telephone. Reattach the base by inserting the tabs into the slots. Push down on the large end of the base to lock it into place. 3 Connect the line cord(s) to the telephone. • If you have a two-line jack, use only the line cord with the clear modular plugs on each end. Plug one end into the jack labeled L1 OR L1/2 on the back of the telephone. • If you have two separate jacks, use both line cords. Insert on
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INSTALLATION If you have a two-line jack… Two-line AC Modular Adapter Jack Telephone Line Cord with clear Power modular plugs Cord Telephone If you have two separate jacks… Modular Modular AC Jack for Jack for Adapter Line 2 Line 1 Telephone Line Cord Power with clear Cord modular Telephone Line Cord with blue modular plugs plugs Telephone 8
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INSTALLATION 6 Connect the power cord. CAUTION: Use only the power cord supplied with your system. If you need a replacement cord, call 1 800 222-3111. Fit the power cord behind the strain relief tab. Then plug the smaller end of the power cord into the jack labeled POWER at the back of the system. Plug the power cord into a standard electrical outlet not controlled by a wall switch. 7 System self-test. As soon as you connect the power cord, the system runs a quick self-test. 8 Check for dial t
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INSTALLATION Use the softkey to select HOME (the LOCAL1 LOCAL2 screen displays Enter Area Code Change which and ---), then use the keypad to enter area code? your home area code. If you make a HOME DONE mistake, select ERASE and re-enter the correct digits. Use the softkey to select DONE. 13 Program Local Area Codes(s). You can program up to four Local Area Codes If for You dial Then enter All calls outside 11 digits No Local Area Codes your home area code (1 + area code + phone number) Some c
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PROGRAMMING OPTIONS See the following list of options which are programmable for this product: Select for Select for phone voice PHONE VOICE MSG options message Select options options area to change. Select for Select for CALL ID CW DELUX Caller ID Call Waiting options Deluxe options Phone Options To change the Language, Area Code, Dial Mode, Primary Line, or Automatic Line Selection settings you made during installation, press O, then select PHONE and continue to select OK or DONE to reach the
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PROGRAMMING OPTIONS Caller ID Options You can customize how the Caller ID features of this phone work. Select DONE or select OK until the screen displays the option you want to customize. Options are described below in the order they appear in the phone’s menu. See CALLER ID OPERATION for more information on the following options: OPTION DEFAULT DESCRIPTION Call History ALL CALLS You select whether or not to store all calls in call history. Repeat Calls SEPARATE ENTRY You select whether or not
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TELEPHONE OPERATION Access Display Access telephone two-touch subscriber memory services such as locations Call Waiting Access product options Directory card Conference both lines GREEN RED RED GREEN at once Make a call from Line 2 Redial the last Program call made numbers into memory Temporarily switch to tone locations service Adjust Mute the Handset, handset or Speakerphone, speakerphone Ringer microphone Volume Put a call Turn speakerphone on hold on or off. Light Make a call goes on when
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TELEPHONE OPERATION Making and Answering a Call The green LINE light flashes for a line that is ringing. The green LINE light is on steady for the line that will be selected when the handset is lifted or S is pressed. The red LINE light is on steady for a line that is in use and flashes slowly for a line that is on hold. Handset To Make a Call Lift the handset. You can dial your call manually, or use the memory dialing feature. The red LINE light for selected line goes on. If Automatic Line Sel
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TELEPHONE OPERATION Automatic Line Selection Automatic Line Selection is preset to be active. This means the system is preset to select a line for you when you lift the handset or press S. The system will automatically select a ringing line before an idle line, and an idle line before the primary line. If both lines are idle or ringing, the primary line is selected. If you have manually selected a line, the selection is active for 10 seconds and overrides automatic selection. When Automatic Lin
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TELEPHONE OPERATION Switching Between Lines During a Call During a call on one line, you can make or answer a call on the other line by pressing H. You can use the H and Line buttons to switch back and forth between calls as often as necessary. For example: With Automatic Line Selection on, while you are using Line 1, Line 2 rings. 1 Press H to hold Line 1. 2 Press l to select the line for the incoming call, then lift the handset or press S to answer the call. 3 Press L to hang up Line 2 and ret
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TELEPHONE OPERATION Conference Call Options To place a conference call on Hold: 1 Press H to hold both lines. Both red LINE lights will flash. 2 Press C to release hold and continue your conference call. To talk privately with one caller: 1 Press H. The red LINE light for the active line will be on steady and the red LINE light for the line on hold will be flashing. 2 Press the Line button of the party with whom you want to speak privately. 3 Press C to continue your conference call. To disconne
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TELEPHONE MEMORY Softkeys— Softkeys— program program system features system features Memory Location button White Gray Memory Memory Locations Locations Redial the last number dialed in memory Store numbers in telephone memory 18
