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®
®
JUNE 2007
NETWORKSERVICES
KV0416A-R2
KV0424A-R2
KV1416A-R2
KV1424A-R2
™
ServSwitch CX
USER GUIDE
COMPUTER 1 2 3 4 PWR USER
COMPUTER 1 2 3 4 PWR USER
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Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbo
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® Contents Introduction Configuration ServSwitch CX features - front and rear .....................................5 Overall initial configuration ....................................................22 What’s in the box.........................................................................6 Configuration menus ................................................................23 What you may additionally need ...............................................6 Configuration menus layout ...........
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HT ® Operation Further information The front panel controls ...........................................................48 Getting assistance ......................................................................66 ServSwitch CX models ......................................................48 Troubleshooting ........................................................................66 ServSwitch CX with IP models .........................................48 Appendix 1 – Configuration menus ...........
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HT ® Appendix 3 - VNC viewer connection options .........................90 Appendix 7 – Cable and connector specifications .................100 Colour/Encoding ...................................................................90 RS232 serial mouse to PS/2 converter cable .....................100 Inputs .....................................................................................91 RS232 serial flash upgrade cable ...................................100 Scaling .........................
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® Introduction Thank you for choosing the ServSwitch CX series from This description, however, is far from sufficient to tell The ServSwitch CX with IP variants introduce true global Black Box. Each of the four models have been designed you that those four users can easily be situated up to control for the multiple host systems. Up to four global to take full advantage of CATx structured cabling 300m (980 feet) from the unit, using ServSwitch CX users can share access to a server from anywhere
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Front panel buttons ® IP network port (CX with IP only) ServSwitch CX features - front and rear The COMPUTER and USER buttons allow The port by which global users are the local user to select the required linked to the ServSwitch CX unit. The ServSwitch CX units pack a great deal of functionality into a compact space. combination. Adjacent numeric displays This intelligent Ethernet port can All models occupy a single 1U rack space and provide most of their connectors show the current select
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COMPUTER 1 2 3 4 PWR USER VNC 100 DAT LNK AUX ® What’s in the box What you may additionally need Server Access Modules One required per connected server. There are five different formats, depending on the required server connections: PS/-style Connectors:Analog video, PS/2-style keyboard and PS/2-style mouse. Part number: KV1400A PS/-style with audio Connectors:Analog video, PS/2-style keyboard, PS/2- style mouse and 3.5mm audio jack. Part number: KV1402A USB Connectors:Analog video and
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HT ® Installation Mounting The ServSwitch CX units offer two main mounting methods: • Supplied four self-adhesive rubber feet • Supplied rack brackets Rack brackets The two supplied brackets (plus four screws), allow Connections the ServSwitch CX unit to be secured within a standard 1U rack slot. Note: The ServSwitch CX units and their power supplies generate heat when in operation and will become warm to the touch. Do not enclose them or place them in locations where air cannot circulate
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® Connections The ServSwitch CX and CX with IP units provide a great deal of flexibility in their configurations. This chapter details the various connections that can be made to achieve the required installation. Local Remote user (via CX Global user REMOTEREMOTE user Remote extender) (IP network port) USER USER page 9 page 10 page 11 CX R CX R ® ® 724-746-5500 GLOBAL LOCAL REMOTE USER USER USER ® ® 724-746-5500 CX R IP SAM SAM Power Modem/ Multiple video ® ® POWER MODEM SERVER 724-746-5500
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® Local user LOCAL REMOTE GLOBAL A locally connected video monitor, To connect the local user port USER USER USER keyboard (and mouse) are required 1 Position a suitable video monitor, keyboard, mouse (and speakers, if CX R IP during the initial configuration. required) in the vicinity of the ServSwitch CX unit such that their cables will ® ® POWER MODEM These are also useful during normal easily reach. 724-746-5500 IN /ISDN use to allow quick local control of 2 Attach the video monitor, keyb
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® 5500 CA Tx USER PORTS POWER CONTROL W ARNING ! 4 2 RJ45 CONNECT ORS ON THIS P ANEL ARE FOR CONNECTIO N T O KVM E QUIPMENT ONL Y . DO NOT CONNECT T O N ETWORK OR TELEPHONE SYSTEM S OPTIONS 5V 4A 1 2 3 ON PWR IN AUX PWR IN 3 1 ® Remote user (via CX Remote extender) LOCAL REMOTE GLOBAL Up to four users can be placed 3 Lay a suitable length of category 5, 5e or 6 cabling between the ServSwitch USER USER USER a maximum of 300 metres (980 CX Remote module and the ServSwitch CX unit. Please refer to
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® Global user (IP network port) LOCAL REMOTE GLOBAL The ServSwitch CX with IP models To connect the Global user (IP network) port USER USER USER provide an autosensing Ethernet 1 Depending upon where in the network the ServSwitch CX with IP is being CX R IP IP port that can operate at 10 or connected, run a category 5, 5e or 6 link cable from the appropriate hub or ® ® 100Mbps, according to the network router to the ServSwitch CX with IP unit. POWER MODEM 724-746-5500 IN /ISDN speed. The ServS
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® Server system (via SAM) LOCAL REMOTE GLOBAL Each server system is connected to 4 Attach the connector of the cable USER USER USER the ServSwitch CX unit via a Server run to the socket of the SAM. CX R IP Access Module (SAM) and standard ® ® POWER MODEM category 5, 5e or 6 cabling. SAMs 724-746-5500 Green indicator - power present IN /ISDN are available in various formats to Yellow indicator - signal activity SAM suit differing server system types and their particular connector styles. SE
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® Modem/ISDN port LOCAL REMOTE GLOBAL The ServSwitch CX with IP models To connect a modem or ISDN adapter USER USER USER provide a serial port to allow you 1 If possible, disconnect power from the ServSwitch CX with IP and the CX R IP to connect either a modem or ISDN modem or ISDN adapter. ® ® POWER MODEM terminal adapter. This can be used 724-746-5500 2 Connect a suitable serial modem (non-crossover) cable to the serial port on IN /ISDN as a primary, secondary or backup the modem/ISDN adap
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CA Tx USER PORT Made in W ARNING ! 4 2 the U.K. RJ45 CONNECT ORS ON THIS P ANEL ARE FOR CONNECTIO N T O KVM E QUIPMENT ONL Y . DO NOT CONNECT T O N ETWORK OR TELEPHONE SYSTEM S OPTIONS 5V 5V 5A 5A 1 2 3 ON 3 1 Indoor use only MAIN PWR IN AUX PWR IN ® Power in connection LOCAL REMOTE GLOBAL The ServSwitch CX unit is supplied USER USER USER 2 Connect the IEC connector of the supplied country-specific power lead to with a single 30W power adapter the socket of the power adapter. CX R IP which is s
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® To connect and address the switch boxes Power control port LOCAL REMOTE GLOBAL Note: The ServSwitch CX with IP unit can be powered on during this procedure, The ServSwitch CX with IP models USER USER USER however, the switch boxes should be switched off. provide a serial port for connection to CX R IP 1 Mount up to four switch boxes in positions where they are close to the one or more optional power control ® ® POWER MODEM server systems that they will control and not too distant from the
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® Cascading multiple units CX R IP The ServSwitch CX (with IP) units ® ® MODEM The cascade tree 724-746-5500 support up to sixteen or twenty /ISDN The diagram shows how multiple ServSwitch CX units can be four directly connected server cascaded up to three levels. Server systems can be connected at any ® level. Up to four users (local, remote or global) can simultaneously ® systems, however, this is by no POWER 724-746-5500 access server systems situated around the cascade tree. IN means
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® How cascade connections operate The method for cascading ServSwitch CX units is straightforward and requires no hardware settings or lengthy configuration process. This is due to the Port Direct communication system that allows them to locate each other and share information. The method of linking ServSwitch CX units is the same regardless of the cascade level, or number of devices attached. Put simply: • A single cascade link is made by connecting a COMPUTER COnnECTiOns socket of one u
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® 434102 4201 Addressing servers in a cascade The addressing format used by the ServSwitch CX units incorporates the various group numbers along with a final specific port number to which a required server is attached. In the diagram given here, a portion of the previous cascade diagram indicates how the routes to particular servers are formed and addressed. Each cascade level requires two digits, hence the server marked ServSwitch CX or ServSwitch CX with IP Group 43 in red requires a
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CA Tx USER PORTS POWER CONTROL W ARNING ! 4 2 RJ45 CONNECT ORS ON THIS P ANEL ARE FOR CONNECTIO N T O KVM EQUIPMENT ONL Y . DO NOT CONNECT T O NETWORK OR TELEPHONE SYSTEM S OPTIONS 5V 4A 1 2 3 ON PWR IN AUX PWR IN 3 1 ® Connecting ServSwitch CX units in cascade To connect units in cascade Please consider the following when making cascade connections between 1 Ensure that power is disconnected from the ServSwitch CX and all other ServSwitch CX units. units to be connected. Tips for successfu