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hp server tc2120
Operations and Maintenance Guide
November 2002
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Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility f
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Contents 1 Controls and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Additional Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Rear Panel . . . . . . . . . . . . . .
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Replacing the Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Replacing the Heat Sink and Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Tested PCI Boards . . . . . . . . . . . . . . . . . . . . .
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6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Preventive Maintenance Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Server Does Not Power On . . . . . . . . . . . . . . .
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Replacing the Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Replacing the Heat Sink and Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Removing Accessory Boards . . . . . . . . . . . . . . . . . . .
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1 Controls and Indicators This chapter describes the controls, ports, and indicators on the front and rear of the hp server tc2120. Front Panel The front panel provides the controls and indicators commonly used when operating the Server. Flexible Disk Drive (FDD) Eject Button CD-ROM Drive Eject Button Backup Tape Drive Power On/Off/ (Optional) Sleep Switch 3rd Hard Drive (Optional) Power LED Drive Activity LED Figure 1-1. Front Panel 1
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Chapter 1 Controls and Indicators Table 1-1 provides the front panel power switch and the lower bezel LED indicator definitions. Table 1-1. Control Panel Switch and Indicators Control / Indicator Description Power On/Off/ This LED indicator provides the power state of the Server. Sleep LED Steady green when the Server is operating normally. Blinking green when the Server is in Standby mode. Off when the Server is powered off. Power On/Off/ The power switch turns the hp server power On or Off
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Chapter 1 Controls and Indicators Rear Panel The ports, connectors, switches, and other related items at the rear of the Server are listed below and shown in Figure 1-3. • The power connector accepts a standard power cable to connect the hp server tc2120 with the site power source. • The input voltage selector switch is used to adapt the power supply to the input line voltage. The two switch settings are 115 volts or 230 volts. • The mouse port accepts a standard mouse with a PS/2 connector.
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Chapter 1 Controls and Indicators Applying Power to the hp server If you choose to use sleep states in conjunction with the hp server tc2120, refer to “Sleep States (ACPI)” later in this section and your respective NOS. Connecting the Power Cords WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. This equipmen
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Chapter 1 Controls and Indicators Powering-Up the Server 1. Turn on power to the monitor connected to the hp server. Turning on the monitor first ensures that video output auto-configures properly as the server boots up. For information about connecting the monitor, see “Connecting Peripheral Devices” in Chapter 3‚ Installing and Configuring. 2. Ensure that the Input Voltage selector switch is set for the correct input voltage. 3. Press the Power button on the lower front bezel. See Figure 1-
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Chapter 1 Controls and Indicators The Server also may support another sleep state with a slower wake-up time, sometimes referred to as “hibernate” by various operating systems. In this sleep state, the Server appears to be off as described earlier, but the system fan and the front panel power LED are also turned off. The unique feature of this sleep state (and the reason for its slower wake-up time) is that information about the Server’s NOS state (open applications, screens, and so on) is s
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2 External Connectors Unless otherwise noted, the following features apply to all models. Some features are factory installed; others are optional. Mini-DIN (PS/2) Connectors 1 2 3 4 5 6 Figure 2-1. Mini-DIN Connector (female) for the Mouse and Keyboard Table 2-1. Mini-DIN Connector Pinouts for the Mouse and Keyboard Pin Number Signal Description 1 Data signal 2 Not used 3Ground 4 Power (+5 V dc) 5 Clock signal 6 Not used 7
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Chapter 2 External Connectors Serial Port Connector 5 9 4 8 3 7 2 6 1 Figure 2-2. Serial Port Connector Table 2-2. Serial Port Connector (male) Pinouts Pin Number Signal Description 1 Data carrier detect 2 Receive data 3 Transmit data 4 Data term ready 5 Signal ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator 8
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Chapter 2 External Connectors Parallel Port Connector 1 14 2 15 3 16 4 17 5 18 6 19 7 20 8 21 9 22 10 23 11 24 12 25 13 Figure 2-3. Parallel Port Connector Table 2-3. Parallel Port Connector (female) Pinouts Signal Signal Pin Number Description Pin Number Description b 1Strobe5 10 Acknowledge 2 Data bit 06 11 Busy a 3 12 Paper end Data bit 1 a 4 13 Select Data bit 2 a b 5 14 Data bit 3 Auto line feed a 6 15 Error1 Data bit 4 a b 7 16 Data bit 5 Initialize Printer a b 8 17 Data bit 6 Select in
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Chapter 2 External Connectors USB Connector 1 1 2 2 3 3 4 4 Figure 2-4. USB Connector Table 2-4. Universal Serial Bus Connector Pinouts Pin Number Signal Description 1VBUS 2D+ 3D- 4 GND NOTE Use of the USB port is supported for printers, scanners, and external modems. Standard LAN Connector Status LED Activity LED Figure 2-5. LAN Connector Table 2-5. LAN Connector Pinouts Pin Number Signal Description 1 Data signal 2 Not used 3Ground 4 Power (+5 V dc) 5 Clock signal 6-8 Not used 10
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Chapter 2 External Connectors Standard Video Connector The built-in video uses the standard 15-pin analog display pinout configuration. The pinouts for your monitor may be different than those shown. Refer to the manual provided with your monitor for pinout information. Figure 2-6. Standard Video Connector Table 2-6. Standard Video Connector Pinouts Pin Function Pin Function 1 Red 9 Key (no pin) 2 Green 10 Sync return (ground) 3 Blue 11 Monitor ID bit 0 4 Monitor ID bit 2 12 Monitor ID bit 1
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3 Installing and Configuring Opening and Closing the hp server This section describes how to remove and replace the left side cover and the upper front bezel of the hp server tc2120. WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry. Disconnect telephone cables to av
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Chapter 3 Installing and Configuring 2. Pull outward on the latch, grasp the edges of the cover and lift the cover upward to remove it. See Figure 3-1. Figure 3-1. Removing the Left Side Cover 3. Place the left side cover in a safe place for re-installation later. WARNING Parts inside the server may be hot; wait for them to cool before touching them. Replacing the Left Side Cover To replace the left side cover, follow these steps: 1. If you have been installing accessories or servicing the
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Chapter 3 Installing and Configuring 4. Lift the latch to engage the lock and completely close the side cover. The side cover should snap into place when securely closed. Latch Hinge Tabs Figure 3-2. Replacing the Left Side Cover 5. Lock the cover using the key provided, if required. Reconnect all the power and telecommunication cables. Removing the Upper Bezel The upper front bezel must be removed to install or replace mass storage devices in the first four shelves (common trays). To remov