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HP ProLiant MicroServer Gen8
Maintenance and Service Guide
Abstract
This document is for an experienced service technician. It is helpful if you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions.
Part Number: 718901-001
June 2013
Edition: 1
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S. registered trademarks of Microso
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Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ............................................................................................................................ 5 Illustrated parts catalog ............................................................................................................... 15 Mechanical components .........................
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HP product QuickSpecs .............................................................................................................................. 63 HP Insight Diagnostics ................................................................................................................................ 63 HP Insight Diagnostics survey functionality .......................................................................................... 63 HP Insight Remote Support software ...............
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Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is man
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Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le t
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In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la re
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defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair). Parts-only Warranty Service (Garanties
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enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica,
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Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen. Voor de Parts Only garantieservice is vervanging door CSR-o
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No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 11
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Customer self repair 12
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Customer self repair 13
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Customer self repair 14
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Illustrated parts catalog Mechanical components Item Description Spare part Customer self number repair (on page 5) 1 Chassis cover 724494-001 Mandatory 1 1 Optical drive blank 724499-001 Mandatory 2 1 LFF non-hot-plug drive carrier* 691585-001 Mandatory 3 1 Front bezel assembly 724490-001 Mandatory 4 1 System board tray 724500-001 Mandatory 5 2 Heatsink 724501-001 Optional 6 * When no drive is installed in the non-hot-plug drive carrier, it serves as a blank for a non-ho
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2 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3 No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" i
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2 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 3 No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estã
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System components Item Description Spare part Customer self number repair (on page 5) 1 LFF non-hot-plug drive bracket assembly 724493-001 Mandatory 7 1 Capacitor pack 671353-001 Mandatory 8 3 Front I/O module assembly 724492-001 No 9 1 SATA DVD-RW optical drive (9.5 mm, 0.37 in) 724498-001 Mandatory 10 LFF non-hot-plug 6G SATA drives (8.89 cm, 3.5 in) — — 11 1 a) 500 GB drive 659571-001 Mandatory 1 b) 1 TB drive* 659569-001 Mandatory 1 c) 2 TB drive* 659570-001 Mandato
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Item Description Spare part Customer self number repair (on page 5) 1 c) 4 GB, dual-rank x8 PC3-12800E-11* 684034-001 Mandatory 1 d) 4 GB, dual-rank x8 PC3L-10600E-9* 664695-001 Mandatory 1 e) 8 GB, dual-rank x8 PC3-12800E-11* 684035-001 Mandatory 1 f) 8 GB, dual-rank x8 PC3L-10600E-9* 664696-001 Mandatory 1 System fan 724491-001 Mandatory 17 3 Ambient temperature sensor cable* 725205-001 No 18 * Not shown 1 Mandatory—Parts for which customer self repair is mandatory. If
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3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes. 1 Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en h
