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R310HOM.book Page 1 Thursday, March 4, 2010 1:03 AM
Dell™ PowerEdge™
R310 Systems
Hardware Owner’s
Manual
Regulatory Model: E07S Series
Regulatory Type: E07S002
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R310HOM.book Page 2 Thursday, March 4, 2010 1:03 AM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights re
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R310HOM.book Page 3 Thursday, March 4, 2010 1:03 AM Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features (Optional). . . . . . . . . . . . . . 14 Home Screen . . . . . . . . . . . . . . . . . . . . 16 Setup Menu. . . . . . . . . . . . . . . . . . . . . 16 View Menu . . . . . . . . . . . . . . . . . . . . . 17 Hard-Drive Status Indicators .
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R310HOM.book Page 4 Thursday, March 4, 2010 1:03 AM Diagnostics Messages. . . . . . . . . . . . . . . . . . 52 Alert Messages . . . . . . . . . . . . . . . . . . . . . 52 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 53 Choosing the System Boot Mode . . . . . . . . . . . . 53 Entering the System Setup Program . . . . . . . . . . . 54 Responding to Error Messages. . . . . . . . . . . 54 Using the System Setup Program Navigation Keys . . . . . .
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R310HOM.book Page 5 Thursday, March 4, 2010 1:03 AM Using the System Password . . . . . . . . . . . . 68 Using the Setup Password . . . . . . . . . . . . . 70 Embedded System Management . . . . . . . . . . . . 71 Baseboard Management Controller Configuration. . . . . . . . . . . . . . . . . . . . . . . 72 Entering the BMC Setup Module. . . . . . . . . . 72 iDRAC Configuration Utility . . . . . . . . . . . . . . . 73 Entering the iDRAC Configuration Utility . . . . . . 73 3 Installing
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R310HOM.book Page 6 Thursday, March 4, 2010 1:03 AM Removing a Cabled Hard Drive . . . . . . . . . . . 88 Installing a Cabled Hard Drive . . . . . . . . . . . 89 Removing a Hard Drive From a Hard-Drive Bracket . . . . . . . . . . . . . . . . . 91 Installing a Hard Drive Into a Hard-Drive Bracket . . . . . . . . . . . . . . . . . 91 Expansion Card. . . . . . . . . . . . . . . . . . . . . . 92 Expansion Card Installation Guidelines. . . . . . . 92 Installing an Expansion Card . . . . . .
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R310HOM.book Page 7 Thursday, March 4, 2010 1:03 AM Installing a Cooling Fan. . . . . . . . . . . . . . . 113 iDRAC6 Express Card (Optional). . . . . . . . . . . . . 114 Installing an iDRAC6 Express Card . . . . . . . . . 114 Removing an iDRAC6 Express Card . . . . . . . . 116 iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 117 Installing an iDRAC6 Enterprise Card . . . . . . . 117 Removing an iDRAC6 Enterprise Card . . . . . . . 119 VFlash Media (Optional). . . . . . . . . . . . . .
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R310HOM.book Page 8 Thursday, March 4, 2010 1:03 AM SAS Backplane. . . . . . . . . . . . . . . . . . . . . 135 Removing the SAS Backplane . . . . . . . . . . 135 Installing the SAS Backplane. . . . . . . . . . . 137 Power Distribution Board . . . . . . . . . . . . . . . 138 Removing the Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . 138 Replacing the Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . 140 System Board . . . . . . . . . . . .
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R310HOM.book Page 9 Thursday, March 4, 2010 1:03 AM Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 152 Troubleshooting System Memory . . . . . . . . . . . . 153 Troubleshooting an Internal USB Key . . . . . . . . . . 155 Troubleshooting an Optical Drive . . . . . . . . . . . . 156 Troubleshooting a Tape Backup Unit . . . . . . . . . . 157 Troubleshooting a Hard Drive . . . . . . . . . . . . . . 158 Troubleshooting an Expansion Card. . . . . . . . . . . 159 Troubleshooting the Proce
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R310HOM.book Page 10 Thursday, March 4, 2010 1:03 AM System Board Connectors . . . . . . . . . . . . . . . 166 Disabling a Forgotten Password. . . . . . . . . . . . 168 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 169 Contacting Dell. . . . . . . . . . . . . . . . . . . . . 169 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 10 Contents
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R310HOM.book Page 11 Thursday, March 4, 2010 1:03 AM About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 53. Enters System Services, which opens the Unified Server Configurator. The Unified Server Configurator allows you to access utilities such as embedded system diagnostics. F
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R310HOM.book Page 12 Thursday, March 4, 2010 1:03 AM Front-Panel Features and Indicators NOTE: Depending on the configuration, your system may have an LCD panel or LED diagnostic indicators. The illustration in this section shows a system with an LCD panel. Figure 1-1. Front-Panel Features and Indicators 1 2 3 4 5 6 9 10 11 7 8 1234 1 EST 2 3 Item Indicator, Button, or Icon Description Connector 1 Power-on indicator, The power-on indicator lights when the power button system power is on.
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R310HOM.book Page 13 Thursday, March 4, 2010 1:03 AM Item Indicator, Button, or Icon Description Connector 2 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 3 Video connector Connects a monitor to the system. 4 Hard-drive activity Lights up when the hard driv
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R310HOM.book Page 14 Thursday, March 4, 2010 1:03 AM Item Indicator, Button, or Icon Description Connector 6 system identification Turns the system ID modes on and off. button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the chassis back panel light blue until one of the buttons is pushed again. 7 System status Lights blu
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R310HOM.book Page 15 Thursday, March 4, 2010 1:03 AM turned on by pressing the Select button on the LCD panel. The LCD backlight remains off if LCD messaging is turned off through the BMC or iDRAC utility, the LCD panel, or other tools. Figure 1-2. LCD Panel Features 1 2 3 4 Item Buttons Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrollin
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R310HOM.book Page 16 Thursday, March 4, 2010 1:03 AM Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen. To navigate to the Home
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R310HOM.book Page 17 Thursday, March 4, 2010 1:03 AM View Menu Option Description BMC IP or DRAC IP Displays the IPv4 or IPv6 addresses for the optional iDRAC6. Addresses include DNS (Primary and Secondary), NOTE: If an iDRAC6 Express Gateway, IP, and Subnet (IPv6 does not have Subnet). card is installed on the system, the BMC IP option is NOTE: BMC IP supports only IPv4 addresses. replaced by DRAC IP. MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn. NOTE: If the iDRAC6 Express c
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R310HOM.book Page 18 Thursday, March 4, 2010 1:03 AM Hard-Drive Status Indicators Figure 1-3. Hard-Drive Indicators 2 1 1 drive-status indicator (green 2 drive-activity indicator (green) and amber) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not r
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R310HOM.book Page 19 Thursday, March 4, 2010 1:03 AM Drive-Status Indicator Pattern (RAID Only) Condition Blinks green three seconds, amber three Rebuild aborted seconds, and off six seconds. Back-Panel Features and Indicators Figure 1-4 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-4. Back-Panel Features and Indicators 3 7 1 2 4 5 6 8 9 10 11 12 1 2 Gb 1 Gb 2 Item Indicator, Button, or Icon Description Connector 1 VFlash media slot Connects an
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R310HOM.book Page 20 Thursday, March 4, 2010 1:03 AM Item Indicator, Button, or Icon Description Connector 8 Active ID CMA Connector for attaching a system connector indicator extension cable that is used on a cable management arm. 9 System status indicator Lights blue during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the indicator to flash blue to identify a particular system. Light
