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www.hp.com/support Australia 1300 721 147 Australia (out-of-warranty) 1902 910 910 021-3881-4518 800-810-3888 3003 2802 4098 India 91-80-28526900 1-600-425-7737 +62 (21) 350 3408 Indonesia 0570-000511 03-3335-9800 1588-3003 Malaysia 1800 805 405 New Zealand 0800 441 147 Philippines 2 867 3551 Singapore 6 272 5300 02-8722-8000 +66 (2) 353 9000 Viêt Nam +84 88234530
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Setup and Support Guide English
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Copyright and license © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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English Contents 1 Get started ............................................................................................................4 Step 1. Check the box contents .............................................................................4 Step 2. Install the software ....................................................................................5 Step 3. Connect the TMA cable .............................................................................5 Step 4. Connect the power
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Get started 1 Follow these steps to set up the scanner: Step 1. Check the box contents Unpack the scanner hardware. Be sure to remove any shipping tape. 6 1 5 2 3 4 1 HP Scanjet G4010 or G4050 scanner 2 USB cable 3 Power supply 4 Setup and Support Guide (this book) 5 Scanning software CDs 6 TMA templates (HP Scanjet G4050 only) 4 HP Scanjet G4000 series
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English Step 2. Install the software Caution If you are installing the software onto a Windows computer, do not connect the USB cable to the computer yet. Install the scanning software before connecting the USB cable. If you are installing the software into a Macintosh computer, you can connect the USB cable either before or after installing the software. 1. Insert the HP Photosmart CD that came with the scanner into the computer CD drive. For Windows installations: Wait for the install
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Chapter 1 Step 4. Connect the power supply The power supply has an attached cable that plugs into the back of the scanner. The power supply also has an AC cable that is connected to the power supply on one end and plugged into a power outlet or surge protector on the other end. 1. Plug the AC cable into the back of the power supply. 2. Plug the other end of the AC cable into a power outlet or a surge protector. Step 5. Connect the USB cable Caution If you are installing in a Wind
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English Use the USB cable that came with the scanner to connect the scanner to the computer. 1. Connect the square end of the cable to the scanner. 2. Connect the rectangular end of the cable to the computer. 7 Setup and Support Guide
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Chapter 1 Step 6. Test the installation 1 2 1. Place a photo or document on the scanner glass as indicated by the reference mark on the scanner. 2. Press the Scan ( ) button. If you are scanning using Windows software, the What are you scanning? dialog box appears. Follow the onscreen instructions to complete the scan. If you are scanning using Macintosh software, the HP Scan Pro application opens and a preview of the scan is displayed. When the preview is accepted, the scanned image is sent to
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English How to use the scanner 2 This section presents an overview of the scanner and how to use it. Where to get additional information More information about the scanner and software can be found in the scanner Help file. If you have installed the HP Photosmart software that came with the scanner, double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product Help. To access an online version of the scan
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Chapter 2 HP Photosmart Macintosh software When you install the HP scanning software on a Macintosh, two software programs are available in the Dock: HP Device Manager and HP Photosmart Studio. These programs are used for scanning and editing your scans. HP Device Manager is the program that gets you started scanning pictures and documents. Use the Device Manager for all of the following: ● Perform scanning and copy functions ● Access help and troubleshooting information ● Access the H
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English information about how to find the user guide, see Where to get additional information on page 9. 11 Setup and Support Guide
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Scanner installation 3 troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be recognized or the software not to launch correctly. Try uninstalling and then reinstalling the HP Scanning software. To reinstall the HP Scanning software, you must have the HP Photosmart software CD. Windows environment: 1. Click Start, click Settings, and then cl
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English Check the cables Cable type Action Power cable The power cable is connected between the scanner and a power outlet. ● Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. ● If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. ● Turn off the scanner power switch and turn off the computer. After 60 seconds, turn the scanner back on and th
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Regulatory information and 4 product specifications This section contains regulatory information and product specifications for the HP Scanjet G4000 series Photo Scanner and accessories. Scanner specifications Name Description Scanner type Flatbed with transparent materials adapter (TMA) Size G4010: 303 mm x 5088 mm x 98 mm (11.93 x 20.00 x 3.86 inches) G4050: 303 mm x 5088 mm x 108 mm (11.93 x 20.00 x 4.25 inches) Weight G4010: 4.4 kg (9.6 lbs) G4050: 5.3 kg (11.6 lbs) Scanning element Cha
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English Name Description ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov Transparent materials adapter (TMA) specifications Name Description Media types G4010: Up to five 35 mm slides or six 35 mm negative frames G4050: Up to sixteen 35 mm slides, thirty 35 mm nega
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Chapter 4 products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Product restricted material This HP product contains the following material that might require special handling at end-of-life: Mercury in the scanner fluorescent lamp and transparent materials adapter (< 5 mg). For recycling information, contact www.hp.com/go/recycle, your local authorities, or the Electronic Industries Alliance at www.eiae.org.
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English Product support 5 This section describes the options for product support. Accessibility The following accessibility options are available on this scanner: Windows environment: ● To prevent buttons from being accidentally pushed, you can use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons. For more information about the Button Disable Utility, see the scanner User Guide. ● The scanner User Guide is also available in a H
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Chapter 5 Getting assistance In order to get the best from your HP product, please consult the following standard HP support offerings: 1. Please consult the product documentation that came with the product. – Review the troubleshooting section or electronic Help of this manual/CD. – Review the electronic Help section within the software. 2. Visit the HP online support at www.hp.com/support or contact your point of purchase. HP online support is available to all HP customers. It is the fastest s
