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Black 0001
RA-2400
REMOTE ACCESS
SOFTWARE PROGRAM
REFERENCE GUIDE
Reference Manual for Programming the
PERS-2400 Personal Emergency Reporting System
WRITER’S NOTE:
This publication could contain technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. Linear
may make improvements and/or changes in the product(s) and/or
software described in this publication at any time.
MS-DOS®,
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Black 0002 TABLE OF CONTENTS 1. GETTING STARTED 1.1 SOFTWARE DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.3 PROGRAMMING OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.4 PROGRAM INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.5 TESTING THE MODEM . .
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Black 0003 1.1 SOFTWARE DESCRIPTION What is the RA-2400 Remote Access Software Program? The RA-2400 Remote Access software is a communications program designed to work with Linear’s PERS-2400 Personal Emergency Reporting System. The software runs on an IBM PC or compatible computer and connects to the console through the standard telephone network with the computer’s modem. This 32-bit software runs under all Windows operating systems. RA-2400 software is the only way to program Linear PERS-2400
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Black 0004 1.2 SYSTEM REQUIREMENTS Minimum System Requirements: IBM compatible 486 personal computer with 8 Mb RAM Windows 95/98/NT/ME/XP/2000 operating systems VGA monitor Name brand modem that is capable of 300 baud (BELL 103 compatible) Hard disk drive with 10 Mb available space for the software plus 18K available space for each Account Profile file. CD drive Recommended System: Pentium or better based personal computer with 16 Mb RAM or more Windows 95/98/NT/ME/XP/2000 operat
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Black 0005 1.3 PROGRAMMING OUTLINE Use the following programming outline to guide you through the steps required to set up the RA-2400 software and program a PERS-2400 Console. Many of the programming options available in the RA-2400 program can be left in their default settings, and do not need to be changed for most installations. 1. SETUP RA-2400 SOFTWARE Install the software on your computer (Section 1.4). Test your computer’s modem (Section 1.5). Start the RA-2400 program (Section 2.1
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Black 0006 1.4 PROGRAM INSTALLATION The RA-2400 Remote Access Program is supplied on a CD-rom. The installation program will create a directory on your hard disk drive. Be sure that you have at least 10 megabytes free on the hard disk for the program and any Account Profile files that you create. To Install the Remote Access Program: The first step is to close all other running programs. Place the Remote Access CD into your computer CD drive. The installation process should start automatic
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Black 0007 1.5 TESTING THE MODEM Before you run the Remote Access Program, be sure that the computer is running correctly and that the modem is installed and working properly. To Test the Modem: Windows Control Panel can be used to test the modem and determine what COM port it is connected to. Press START, SETTINGS, CONTROL PANEL. Double-click on MODEMS. Verify that a modem is shown in the Modem Properties window. Click on the DIAGNOSTICS tab. The modem installed with the COM port highligh
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Black 0008 2. OVERVIEW 2.1 STARTING THE PROGRAM . . . . . . . . . . . . . . . . . . 7 2.2 NEW WINDOW . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3 MENU BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.4 ACCOUNT PROFILE WINDOW OVERVIEW . . . . . . . . . . 10 NOTE: Experienced computer or PC users should find that entering data and navigating around the RA-2400 program dialog boxes is similar to mo
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Black 0009 2.1 STARTING THE PROGRAM To Run the Program: Press START, point to PROGRAMS, RA2400 and click on RA2400. 2.2 NEW WINDOW PURPOSE: To select an Account Profile template for the type of unit being programmed. USER RESPONSE: Select PERS-2400A V2.0 Press OK. The RA-2400 program window will appear with a starter template called PERS-2400A V2.0-1 showing in the workspace. This file can be stored later, under any name, using SAVE AS... in the FILE menu (see Section 2.3). 7 0009 Black IN
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Black 0010 2.3 MENU BAR PURPOSE: To provide access to each of the programs sub-menus. The sub-menus that can be accessed from this menu are: File NEW To select an Account Profile template for the type of unit being programmed. OPEN Loads a saved Account Profile into the RA-2400 workspace. Multiple Account Profiles can be open at the same time in the RA-2400 workspace. They can be arranged in the workspace using the Window menu on the menu bar, or by dragging them around manually. CLOSE Closes th
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Black 0011 2.3 MENU BAR (CONTINUED) VIEW TOOLBAR When checked, the toolbar is displayed. NOTE: The toolbar can be turned into a re-sizable floating toolbar window by dragging it out of its docked location at the top of the workspace. The toolbar accesses many of the popular menu items. Hover the mouse pointer over the toolbar button to see a description of the button. STATUS BAR When checked, the status bar is displayed at the bottom of the workspace. COMMUNICATIONS SETUP... Opens the Communicat
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Black 0012 2.4 ACCOUNT PROFILE WINDOW OVERVIEW MENU TREE EDIT AREA PURPOSE: To enter data and make changes to an Account Profile and customize it for a specific installation. MENU TREE Used for selecting the various data entry fields in the Account Profile. Clicking on the plus (+) symbols expands the branches of the menu tree. Clicking on the minus (-) symbols collapses the menu tree branch. Clicking on an item displays the data entry fields in the edit area or other information. EDIT AREA Used
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Black 0013 3. COMMUNICATIONS SETUP 3.1 COM PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2 SPEAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.3 CONNECTION OPTIONS . . . . . . . . . . . . . . . . . . . . 13 3.4 MODEM INITIALIZATION STRING . . . . . . . . . . . . . . . 14 PURPOSE: The communications setup window sets the COM port for the modem, the modem’s speaker characteristi
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Black 0014 3.1 COM PORT PURPOSE: To select which communications (COM) port the modem is connected to. USER RESPONSE: Click on the COM port number (1, 2, 3, or 4) that the modem is connected to. NOTE: See the TESTING THE MODEM Section (1.5) of this manual for determining the proper COM port number. 3.2 SPEAKER PURPOSE: To set how the modem’s speaker functions before and during communications. USER RESPONSE: Select OFF to silence the modem’s speaker at all times. Select CARRIER to hear the
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Black 0015 3.3 CONNECTION OPTIONS PURPOSE: To choose how the modem will connect to the PERS-2400 Console. Remote Dialing dials a telephone number with the method chosen (tone or pulse) to connect with the Console over a standard telephone line. Local Cable Connection does not dial a telephone number, but communicates with the Console wired directly to the modem. USER RESPONSE: Select REMOTE DIALING if the Console is going to be accessed over the telephone line. Select TONE or PULSE dependin
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Black 0016 3.4 MODEM INITIALIZATION STRING PURPOSE: Used to choose whether the default or a custom initialization “string” is sent to configure the modem (a “string” is a series of characters that are commands for the modem). Modem’s use initialization strings to setup their speed, data type, and other options. The RA-2400 sends the initialization string to the modem before using the modem to connect to the PERS-2400. NOTE: There are hundreds of models of modems available, each with unique cha
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Black 0017 4. CREATING A CUSTOM ACCOUNT PROFILE 4.1 NEW WINDOW . . . . . . . . . . . . . . . . . . . . . . . . . 16 4.2 CUSTOMER INFORMATION . . . . . . . . . . . . . . . . . . 17 4.3 CONSOLE ALARMS . . . . . . . . . . . . . . . . . . . . . . 18 4.4 CONSOLE AUDIO . . . . . . . . . . . . . . . . . . . . . . . . 19 4.5 SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 4.
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Black 0018 4.1 NEW WINDOW PURPOSE: To select an Account Profile template for the type of unit being programmed. USER RESPONSE: NEW Click on NEW icon on toolbar or select NEW from the FILE menu. Select PERS-2400A V2.0 Click OK. The new Account Profile will appear as a starter template called PERS-2400A V2.0-1 (or -2, -3, etc.) in the workspace. 16 0018 Black INSTR,RA-2400/PERS-2400,REF GUIDE LINEAR P/N: 217163 E INK: BLACK MATERIAL: 20 LB. MEAD BOND SIZE: 8.500" X 5.500" SCALE: 1-1
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Black 0019 4.2 CUSTOMER INFORMATION PURPOSE: For entering customer information specific to the installation for the Account Profile. USER RESPONSE: CUSTOMER NOTE: All fields are optional and do not have to be filled in. This information is not sent to the Console. Enter a Customer ID for the installation. Enter the customers name in the NAME field. Enter the customers address in ADDRESS fields 1, 2, & 3. Enter the customers telephone number(s) in PHONE fields 1 & 2. Enter the number
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Black 0020 4.3 CONSOLE ALARMS PURPOSE: For setting the way the emergency and fire sirens work. Also sets the activity timer period and the option for vocal annunciation of low batteries and sensor status. USER RESPONSE: ALARMS Select SILENT to disable the Emergency siren or select SIREN FOR SET TIME for a timed siren after activation. With timed siren selected, enter the length of time (in minutes) for the siren to run. Check the SIREN ACTIVE AFTER REPORT box if you want the siren to continu