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User’s Manual
English
®
APC Smart-UPS
1000VA/1500VA
230VAC/120VAC/100VAC
750XL/1000XL
230VAC/120VAC
Tower
Uninterruptible Power Supply
990-1062A 11/01
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Introduction American Power Conversion Corporation (APC) is the leading national and international manufac- turer of state-of-the-art uninterruptible power supplies, redundant switches, power management soft- ware, and related equipment. APC products protect hardware, software, and data from power distur- bances in business and government offices throughout the world. The APC Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags, and surges from reaching your
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Connecting Equipment and Power to the UPS SMART-UPS REAR PANEL 230V MODELS 120V/100V MODELS 1. Plug in the battery connector . 2. Connect equipment to the UPS. Note: Do not connect a laser printer to the UPS. A laser printer draws significantly more power than other types of equipment and may overload the UPS. 3. Add any optional accessories to the Smart-Slot . 4. Using the power cord, plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extensi
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BASIC CONNECTORS Power management software and interface kits can be used Serial Port USB Port with the UPS. Use only interface kits supplied or approved by APC. Use the APC supplied cable to connect to the Serial Port. DO NOT use a standard serial interface cable since it is incompatible with the UPS connector. Both Serial and USB Ports are provided. They cannot be used simultaneously. XL models: Use the battery pack connector to connect optional external External Battery batte
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2: OPERATION SMART-UPS FRONT PANEL Power On Power Off Load Battery Charge Online The online LED illuminates when the UPS is supplying utility power to the con- nected equipment. If the LED is not lit, the UPS is either not turned ON, or is sup- plying battery power. This LED illuminates to indicate the UPS is compensating for a high utility voltage. AVR Trim 4
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This LED illuminates to indicate the UPS is compensating for a low AVR Boost utility voltage. When the on battery power LED is lit the UPS is supplying battery On Battery power to the connected equipment. When on battery, the UPS sounds an alarm—four beeps every 30 seconds. Overload The LED illuminates and the UPS emits a sustained alarm tone when an overload condition occurs. Replace Battery Failure of a battery self-test causes the UPS to emit short beeps for one minute and
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3: USER CONFIGURABLE ITEMS NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FACTORY FUNCTION USER SELECTABLE CHOICES DESCRIPTION DEFAULT Automatic Self-Test Every 14 days Every 7 days This function sets the inter- (336 hours) (168 hours), val at which the UPS will On Startup Only, No Self- execute a self-test. Refer to Test your software manual for details. UPS ID UPS_IDEN Up to eight characters to Use this field to uniquely defi
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NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FACTORY FUNCTION USER SELECTABLE CHOICES DESCRIPTION DEFAULT Low Battery Warning. Brightly lit: Low battery The low battery warning warning interval is about two beeps are continuous when PowerChute interface minutes. two minutes of run time software provides auto- Dimly lit: Low battery remain. matic, unattended shut- warning interval is about five down when approxi- To change th
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4: STORAGE, MAINTENANCE, AND TRANSPORTING Storage Store the UPS covered and positioned as for proper functioning, in a cool, dry location, with the bat- teries fully charged. At -15 to +30 °C (+5 to +86 °F), charge the UPS battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS battery every three months. Replacing the Battery Module This UPS has an easy to replace, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards. You ma
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1500VA Model Step 3 Pull the battery module out of the compartment until the back of the module is flush with the outer edges of the UPS. Disconnect the battery connector. Step B Step A 1000VA Model Step 3 Disconnect the battery cable terminals before removing the battery module from the UPS. Battery Terminals Note: The red cable connects to the red color- coded terminal; the black cable connects to the black color-coded terminal. This will be impor- tant during the ba
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REPLACING THE BATTERY MODULE To replace the battery module, reverse the directions above for Removing the Front Bezel and Bat- tery Module. Disconnecting the Battery for Transport Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations. The battery may remain in the UPS; it does not have to be removed. 1. Shut down and disconnect any equipment attached to the UPS. 2. Shut down and disconnect the UPS from the power supply. 3.
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5: TROUBLESHOOTING Use the chart below to solve minor Smart-UPS installation and operation problems. Refer to the APC web site, www.apc.com, for assistance with complex UPS problems. PROBLEM AND POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON Battery not connected prop- erly. Check that the battery connector (rear panel) is fully engaged. button not pushed. Press the button once to power the UPS and the connected equipment. UPS not connected to utility Check that the power cable from
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PROBLEM AND POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS LIT AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded. The connected equipment exceeds the specified “maximum load” as de- fined in Specifications at the APC web site, www.apc.com. The alarm remains on until the overload is removed. Disconnect nonessen- tial equipment from the UPS to eliminate the overload. The UPS continues to supply power as long as it is online and the circuit breaker does not trip; the UPS will not
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PROBLEM AND POSSIBLE SOLUTION CAUSE UTILITY CIRCUIT BREAKER TRIPS Utility circuit breaker trips during 100V models: In order to operate at the full VA rating of the 1500VA normal operation. product, the supplied 15A plug must be replaced with a 20A plug. This change must be performed by qualified service personnel. UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS UPS input circuit breaker tripped. Reduce the load on the UPS by unplugging equipment and resetting the circuit
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Service If the UPS requires service do not return it to the dealer. Instead, follow these steps: 1. Review the problems discussed in the Troubleshooting section of this manual to eliminate com- mon problems. 2. If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support. Note the model number of the UPS, the serial number, and the date purchased. If you call APC Customer Service, a technician will ask you to describe the problem and try to solve it
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6: REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 230V MODELS This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective ac- tions. 120V MODELS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
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Declaration of Conformity Limited Warranty American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole op- tion, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Products must be returned with transportatio
