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Sun Secure Global Desktop 4.5
User Guide
Sun Microsystems, Inc.
www.sun.com
Part No. 820-6690-10
April 2009, Revision 01
Submit comments about this document at:http://docs.sun.com/app/docs/form/comments
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Copyright 2007-2009 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved. Sun Microsystems, Inc. has intellectual property rights relating to technology that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed athttp://www.sun.com/patents and one or more additional patents or pending patent applications in the U.S. and in other countries. U.S.
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Contents Preface vii 1. Using Sun Secure Global Desktop 1 Logging In 1 User Names and Passwords 1 ▼ How to Log In to SGD 2 Potentially Unsafe Connection Message 5 ▼ How To Deal With a Potentially Unsafe Connection Message 6 The SGD Webtop 6 Menu Bar 7 Applications Area 8 Printing Area 8 Information Area 8 User Name 8 Secure Connection Status 9 Using Applications 9 Running Applications 9 Number of Instances of an Application 10 What If I Get an Error Message When Starting an Application? 11 Suspe
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Session Toolbars for Controlling an Application 11 Resumability Settings for Applications 12 Do I Lose My Work If I Close My Browser? 13 Changing the Way an Application is Displayed 13 Copying Information Between Applications 14 Running Applications Using a Different User Name and Password 14 Using a Single-Button Apple Macintosh Mouse 15 Printing 15 Managing Your Print Jobs 15 Printing From UNIX Platform Applications 16 Printing from UNIX Platform Applications to UNIX, Linux, or Mac OS X Platfo
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Displaying a Webtop 25 Running Applications 26 Printing 26 Using Application Groups 26 Using My Desktop 26 Logging Out 27 Logging Out of the SGD Webtop 27 Logging Out Using the Start or Launch Menu 27 A. Installing the SGD Client Manually 29 Installing the SGD Client 29 ▼ How to Install the SGD Client Manually on Microsoft Windows Platforms 30 ▼ How to Install the SGD Client Manually on Solaris OS and Linux Platforms 31 Logging In Using the SGD Client 32 ▼ How to Configure the SGD Client 32 B. A
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Glossary 43 Index 47 vi Sun Secure Global Desktop 4.5 User Guide • April 2009
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Preface The Sun Secure Global Desktop 4.5 User Guide provides an introduction to using Sun Secure Global Desktop software (SGD). The manual provides information on how you can use SGD to run applications. This document is intended for both new and existing users of SGD. How This Book Is Organized Chapter 1 describes how to use SGD to run applications from your computer. Appendix A describes how to install the SGD Client manually on your computer. Appendix B discusses configuration settings for a
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http://docs.sun.com/app/docs/coll/1706.4 Application Title Part Number Format Location Release Notes Sun Secure Global Desktop 4.5 820-6687-10 HTML Online Release Notes PDF Software CD and online Installation Sun Secure Global Desktop 4.5 820-6688-10 HTML Online Installation Guide PDF Software CD and online Administration Sun Secure Global Desktop 4.5 820-6689-10 HTML Online Administration Guide PDF User Sun Secure Global Desktop 4.5 User 820-6690-10 HTML Online Guide PDF Proxy Server Sun Secure
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CHAPTER 1 Using Sun Secure Global Desktop Sun Secure Global Desktop software (SGD) provides you with secure, remote access to desktop applications running on application servers. ® You can be writing a report on a computer in the office, administering UNIX platform servers on your PC at home, or checking stock databases with a laptop on the train, SGD enables you do all this. SGD also enables you to run applications over a secure network connection to safeguard corporate and private data. With S
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The following table describes the user names and passwords you might require when using SGD. User Name and Password Description SGD server When you log in to SGD, you need to type a user name and password so that the SGD server knows who you are and can display your webtop. You do not need to type this password again until the next time you log in to SGD. You might also be able to log in to SGD anonymously, that is, without typing a user name and password. Application servers When you start an a
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FIGURE 1-1 SGD Login Dialog Box Note – If JavaScript is not enabled in your browser, a warning message is displayed beneath the login dialog box. 2. Type in your SGD user name and password. 3. Click the Login button. While SGD is starting up, the splash screen is shown. See FIGURE 1-2. Chapter 1 Using Sun Secure Global Desktop 3
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FIGURE 1-2 SGD Splash Screen The Initial Connection dialog box is shown. This is a security message that is shown the first time you connect to an SGD server. See FIGURE 1-3. FIGURE 1-3 Initial Connection Dialog Box 4. (Optional) Click the View Certificate button. The Certificate Details dialog box is shown. This screen enables you to view security certificate details, to ensure that the server you are connecting to can be trusted. See FIGURE 1-4. 4 Sun Secure Global Desktop 4.5 User Guide • Apr
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FIGURE 1-4 Certificate Details Dialog Box a. Check that the Validity and Subject fields are correct. b. Click Close. The Initial Connection dialog box is redisplayed. 5. If the certificate details are correct, click Yes to agree to the connection. Once you have clicked Yes, you do not see the security message again unless there is a problem with the connection. The SGD Client icon is displayed in the task bar, as shown in FIGURE 1-5. FIGURE 1-5 SGD Client Task Bar Icon The SGD webtop is displaye
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FIGURE 1-6 Potentially Unsafe Connection Message If you see a Potentially Unsafe Connection message, do the following. ▼ How To Deal With a Potentially Unsafe Connection Message 1. Click the View Certificate button and make a note of the certificate details. 2. Click the Reject button to cancel the connection and contact your SGD Administrator. The SGD Webtop Your webtop is a special web page that lists the applications you can run through SGD and enables you to run them. FIGURE 1-7 shows the di
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FIGURE 1-7 SGD Webtop # Name Description 1 Menu bar Includes Logout, Help, and Info buttons 2 Applications area Lists the applications that you can run 3 Printing area Enables you to manage your print jobs 4 Information area Displays error messages and system information The different areas of the webtop are described in the following sections. Menu Bar This area of the webtop includes buttons for logging out and for displaying help and diagnostics information. See “Logging Out” on page 27 for m
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From the webtop, you can display a page containing diagnostics information. This is useful if you need to contact Support. Click the Info button on your webtop and then click the Detailed Diagnostics link in the Information area. Applications Area The Applications area of the webtop is used to display the list of applications that you can run through SGD. See “Using Applications” on page 9 for more information about running applications. Only an SGD Administrator can add an application to, or re
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FIGURE 1-8 User Name Displayed on the Webtop Toolbar If the toolbar says you are logged in as “Guest user” then you either logged in without typing a user name and password, known as an anonymous login, or you are using a webtop that is shared with other users. These details also display on the webtop when you first log in. Secure Connection Status If you have a secure connection, the locked padlock symbol is displayed below the webtop menu bar. Also, when you first log in, the page that is disp
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You do not have to exit an application before starting another. Just click another link. SGD Administrators configure how the applications display. Note – You cannot start a Windows application using a different Windows domain name. Ask an SGD Administrator to do this for you. If you have difficulties, contact your SGD Administrator. You can also run your applications using links in the desktop Start or Launch Menu. See “Using SGD From Your Desktop Start or Launch Menu” on page 23 for more detai
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■ Make sure you supplied the correct user name and password for the application server. If SGD does not prompt you for this information, hold down the Shift key and click the link to force the prompt to appear. ■ Log out of SGD and exit your browser, then restart it and log in to SGD again. Click the application’s link. ■ Contact an SGD Administrator, supplying all the information shown in the error message. Suspending and Resuming Applications Some applications can be configured to keep running
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■ Click the Resume All link to resume all suspended applications ■ Click the Cancel All link to end all running or suspended applications FIGURE 1-12 Links for Managing All Application Sessions Resumability Settings for Applications To see if an application is resumable or not, point to its link on your webtop and look at the popup window that is displayed. The available resumability settings for an application are described in the following table. Resumability Settings Description Not Resumable
