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Maintenance and Service Guide
HP EliteDesk 800 G1 Tower
HP EliteDesk 800 G1 Small Form Factor
HP EliteDesk 800 G1 Ultra-Slim Desktop
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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iv About This Book
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Table of contents 1 Product features ............................................................................................................... 1 Standard configuration features ................................................................................................. 1 Tower (TWR) ............................................................................................................ 1 Small Form Factor (SFF) .....................................................................
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Misc parts .............................................................................................................. 17 Drives .................................................................................................................... 18 Misc boards ........................................................................................................... 19 Sequential part number listing ................................................................................... 19 Small F
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SATA hard drive cables .......................................................................................................... 43 SATA data cable ..................................................................................................... 43 SMART ATA drives ................................................................................................................. 43 Cable management ...............................................................................................
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Access panel ......................................................................................................................... 95 Front bezel ............................................................................................................................ 96 Front bezel security ................................................................................................................ 97 Bezel blanks ........................................................................
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SODIMMs ............................................................................................................ 147 DDR3-SDRAM SODIMMs ....................................................................................... 147 Populating SODIMM sockets .................................................................................. 148 Installing SODIMMs .............................................................................................. 149 Front fan ...........................
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Solving general problems ...................................................................................................... 199 Solving power problems ....................................................................................................... 203 Solving hard drive problems .................................................................................................. 205 Solving media card reader problems .......................................................................
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Creating recovery media ........................................................................................ 262 Creating recovery media using HP Recovery Manager (select models only) ... 263 Creating recovery discs with HP Recovery Disc Creator (select models only) . . 264 Creating recovery discs ............................................................ 264 Backing up your information .................................................................... 265 System Restore ................
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1 Product features Standard configuration features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: All three computer models can be used in a tower orientation or a desktop orientation. Tower (TWR) Standard configuration features 1
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Small Form Factor (SFF) Ultra-slim Desktop (USDT) 2 Chapter 1 Product features
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Tower (TWR) front panel components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. 1 5.25-inch Half-Height Drive Bay (behind bezel) 6 Hard Drive Activity Light 2 USB 2.0 Ports (black) 7 Slim Optical Drive (optional) 3 USB 3.0 Ports (blue) 8 3.5-inch Media Card Reader (optional) 4 Headphone Connector 9 Microphone/Headphone Connector 5 Dual-State Power Button NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog bo
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Small Form Factor (SFF) front panel components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (black) 6 Dual-State Power Button 3 USB 3.0 Ports (blue) 7 Hard Drive Activity Light 4 Microphone/Headphone Connector 8 3.5-inch Media Card Reader (optional) NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use
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Ultra-slim Desktop (USDT) front panel components Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (black) 6 Hard Drive Activity Light 3 USB 3.0 Ports (blue) 7 Dual-State Power Button 4 Microphone/Headphone Connector 8 SD Media Card Reader (optional) NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the
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Tower (TWR) rear panel components 1 Power Cord Connector 7 Line-Out Connector for powered audio devices (green) 2 PS/2 Keyboard Connector (purple) 8 PS/2 Mouse Connector (green) 3 USB 2.0 Ports (black) 9 RJ-45 Network Connector 4 DisplayPort Monitor Connectors 10 Serial Connector 5 VGA Monitor Connector 11 Line-In Audio Connector (blue) 6 USB 3.0 Ports (blue) NOTE: An optional second serial port and an optional parallel port are available from HP. When a device is plugged into the blue Line-I
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Small Form Factor (SFF) rear panel components 1 PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple) 2 RJ-45 Network Connector 8 DisplayPort Monitor Connectors 3 Serial Connector 9 VGA Monitor Connector 4 USB 2.0 Ports (black) 10 USB 3.0 Ports (blue) 5 Line-In Audio Connector (blue) 11 Line-Out Connector for powered audio devices (green) 6 Power Cord Connector NOTE: An optional second serial port and an optional parallel port are available from HP. When a device is plugged into the
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Ultra-slim Desktop (USDT) rear panel components 1 Line-Out Connector for powered audio devices 6 VGA Monitor Connector (green) 2 USB 2.0 Ports (black) 7 Power Cord Connector 3 USB 3.0 Ports (blue) 8 Line-In Audio Connector (blue) 4 DisplayPort Monitor Connectors 9 RJ-45 Network Connector 5 PS/2 Keyboard Connector (purple) 10 PS/2 Mouse Connector (green) NOTE: When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a lin
