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Maintenance and Service Guide
Compaq Evo Notebook N1020v Series
Compaq Evo Notebook N1000v Series
Compaq Presario 1500 Series Mobile PC
Document Part Number: 279372-002
November 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
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© 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
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Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–29 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–30 1.5 Computer External Components . . . . . . . . . . . . . . . 1–31 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . .
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3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components. . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–18 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–20 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22 3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24 4 Removal and Replacement
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5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41 5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–46 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–48 5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50 5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54 5.22 System Board . .
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1 Product Description The Compaq Evo Notebook N1020v Series, Evo Notebook N1000v Series, and Presario 1500 Series Mobile PCs offer advanced modularity, Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N1020v Series, N1000v Series, and Presario 1500 Series Mobile PC Maintenance and Service Guide 1–1
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Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N1020v, N1000v, and Presario 1500 Model Naming Conventions Key N1020v P 220 P5 40 V C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series N = Evo Notebook 1020 = 1020 Series designator P = Presario 1000 = 1000 Series 1500 = 1500 Series 2 Processor type P = Intel Pentium 4 C = Intel Celeron 3 Processor speed 220 = 2.2 GHz 160 = 1.6 GHz 200 = 2.0 GHz 150 = 1.5 GH
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Product Description Table 1-2 Compaq Evo Notebook N1020v Models The following Evo Notebook N1020v models use config. code LDMZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack ■ 2-year warranty ■ diskette drive N1020v P 240 X5 40 W C 25 E Germany 470045-522 N1020v P 240 X5 40 W C 25 O Germany 470050-123 N1020v P 200 X4 30 V C 25 E Germany 470045-521 N1020v P 200 X4 30 V C 25 O Germany 470050-122 N1020v P 180 X5 30 W C 25 O Germany 470048-008 N1020v P 18
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Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) The following Evo Notebook N1020v models use config. code LDLZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack ■ 1-year warranty ■ diskette drive N1020v P 240 P5 40 W C 25 E Japan 470047-926 Japan (English) 470047-929 N1020v P 240 P5 40 W C 25 O Japan 470045-698 Japan (English) 470045-699 N1020v P 240 X5 40 W C 25 E Belgium 470045-654 Norway 470045-675 Czech Republic 470045-657
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Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 240 X5 40 W C 25 O Asia/Pacific 470051-325 Latin America 470050-101 Australia 470051-312 Latin America 470050-115 Belgium 470050-058 (NAFTA) Brazil 470050-116 The Netherlands 470050-079 Czech Republic 470050-061 Norway 470050-080 Denmark 470050-062 Portugal 470050-085 European 470050-066 Russia 470050-086 International Saudi Arabia 470050-057 France 470050-067 Slovenia 470050-089 French Canada 470045-649 Spain 4
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Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 200 X5 30 W C 25 O Brazil 470050-118 Latin America 470050-113 Latin America 470050-104 (NAFTA) United States 470051-360 N1020v P 200 X4 30 W C 25 O Brazil 470050-119 Latin America 470050-111 Latin America 470050-105 (NAFTA) United States 470051-361 N1020v P 200 X4 30 V C 25 E Belgium 470045-655 Norway 470045-676 Czech Republic 470045-656 Portugal 470045-677 Denmark 470045-659 Russia 470045-680 European 470045-66
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Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 200 X4 20 V C 25 O Asia/Pacific 470051-324 People’s 470051-343 Australia 470051-311 Republic of Hong Kong 470051-335 China India 470051-328 Taiwan 470051-331 Korea 470051-338 Thailand 470051-316 N1020v P 200 X4 20 D C 25 O Asia/Pacific 470051-323 Japan (English) 470045-701 Australia 470051-296 Korea 470051-337 Hong Kong 470051-334 Taiwan 470051-330 India 470051-327 Thailand 470051-314 Japan 470045-696 N1020v P
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Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 180 X4 30 W C 25 O Brazil 470050-120 People’s 470051-344 Latin America 470050-106 Republic of Latin America 470050-110 China (NAFTA) United States 470051-362 N1020v P 180 X4 30 V C 25 O Belgium 470047-944 Norway 470047-987 Czech Republic 470047-945 Portugal 470047-988 Denmark 470047-948 Russia 470047-991 European 470047-949 Saudi Arabia 470047-934 International Slovenia 470047-992 France 470047-955 Spain 470047
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Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v C 160 X4 20 D C 25 E French Canada 470045-651 Japan English 470047-930 Japan 470047-933 United States 470045-646 N1020v C 160 X4 20 D C 25 O Japan 470047-932 United States 470047-364 Japan (English) 470047-931 N1020v C 160 X4 20 D C 12 2 Japan 470045-695 Japan (English) 470045-702 N1020v C 150 X4 20 V C 25 E Belgium 470049-668 Norway 470049-782 Czech Republic 470049-669 Portugal 470049-783 Denmark 470049-672 Russi
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Product Description Table 1-3 Compaq Evo Notebook N1000v Models The following Evo Notebook N1000v models use config. code KQDZ and feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 3-year warranty ■ diskette drive ■ 32 MB of discrete video memory N1000v P 180 P5 40 W C 25 O Australia 470038-699 N1000v P 180 P5 40 W C 25 2 Australia 470038-700 N1000v P 180 X4 40 W C 25 O Australia 470038-697 N1000v P 180 X4 40 W C 25 2 Austra
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Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) The following Evo Notebook N1000v models use config. code KT2Z and feature: ■ TouchPad pointing device ■ 8-cell, 4.0-Ah Li ion battery pack ■ 2-year warranty ■ diskette drive ■ 32 MB of discrete video memory N1000v P 220 P5 30 W C 25 O Germany 470036-634 N1000v P 220 P5 30 W C 25 2 Germany 470036-635 N1000v P 200 X4 20 V C 25 O Germany 470036-632 N1000v P 200 X5 20 V C 25 2 Germany 470036-633 Maintenance and Service Gui
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Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) The following Evo Notebook N1000v models use config. code KQFZ and feature: ■ TouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year warranty ■ diskette drive ■ 32 MB of discrete video memory N1000v P 220 P5 40 W C 25 O Japan 470036-636 Japan (English) 470036-639 N1000v P 220 P5 30 W C 25 O Belgium 470036-696 Portugal 470036-739 Czech Republic 470036-700 Russia 470036-743 Denmark 470036-704 Saudi Arabia 470036-692 Franc
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Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 220 P5 30 V C 25 2 Taiwan 470038-801 N1000v P 220 X5 30 W C 25 O Latin America 470037-832 Latin America 470037-833 (NAFTA) N1000v P 200 P5 30 V C 25 O Hong Kong 470038-807 N1000v P 200 X5 30 W C 25 O Asia Pacific 470037-828 Latin America 470036-617 Australia 470037-824 (NAFTA) French Canada 470036-619 Thailand 470037-825 Korea 470037-829 United States 470036-618 Latin America 470036-616 N1000v P 200 X5 30 W C 25
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Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 200 X4 30 W C 25 O Brazil 470038-304 Latin America 470038-305 Latin America 470038-299 (NAFTA) United States 470038-310 N1000v P 200 X4 30 V C 25 O People’s Republic of 470038-791 China N1000v P 200 X4 20 V C 25 O Asia Pacific 470037-837 The Netherlands 470036-727 Australia 470037-835 Norway 470036-735 Belgium 470036-694 Portugal 470036-736 Czech Republic 470036-698 Russia 470036-745 Denmark 470036-702 Saudi Ara
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Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 200 X4 20 V C 25 2 Belgium 470036-695 Norway 470036-734 Czech Republic 470036-699 Portugal 470036-737 Denmark 470036-703 Russia 470036-744 France 470036-708 Saudi Arabia 470036-690 French Canada 470036-630 Slovenia 470036-747 Greece/Poland 470036-711 Spain 470036-752 Hungary 470036-716 Sweden/Finland 470036-755 Israel 470036-719 Switzerland 470036-760 Italy 470036-724 Taiwan 470038-802 Latin America 470036-626 T
