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Legal & Regulatory Information This manual is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under the Copyright Act, no part may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Limited. NetComm Limited accepts no liability or responsibility, for consequences arising from the use of t
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Contents Overview .......................................................................................................................................4 NB5 Package Contents ............................................................................................................5 Minimum System Requirements .............................................................................................6 Do I need a Micro filter? ...............................................................
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Overview Thank you for purchasing the NetComm NB5 ADSL/ADSL2 Modem Router. NetComm brings you the Next Generation of ADSL technology with ADSL-2*, which boosts ADSL’s performance, improves interoperability, and supports new applications, services and deploy- ment conditions. NetComm’s implementation of ADSL-2* and ADSL-2+* ensures that the NB5 operates with existing ADSL services while delivering optimal performance in all modes of operation. Pow- ered by the latest ADSL-2* TI chipset, NetCo
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NB5 Package Contents Your NB5 Package contains the following items: • Telephone Cable (RJ-11) The NB5 Modem Router RJ11 to 605 Adaptor USB Cable Driver and Manual CD CAT-5 UTP Straight Ethernet Network Cable (RJ-45) NB5 Quick Start Guide and Pack- Power Adaptor (AC 15V) age Contents Note If any of the above items are damaged or missing, please contact your dealer immediately. YML763Rev2 NB5 Quick Start Guide www.netcomm.com.au 5
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Minimum System Requirements Before continuing with the installation of your NB5, please confirm that you comply with the minimum system requirements. Pentium® MMX 233MHz A CD-ROM Drive Ethernet card installed with TCP/IP Protocol (required only if you are connecting to the ETHERNET port of your ADSL Router) USB Port (required only if you are connecting to the USB Port of your ADSL Router) Host Operating Systems support for USB: Windows® 98 Second Edition Windows® 2000 Windows®
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Do I need a Micro filter? Micro filters are used to prevent common telephone equipment, such as phones, answering machines and fax machines, from interfering with your ADSL service. If your ADSL enabled phone line is being used with any other equipment other than your ADSL Modem then you will need to use one Micro filter for each phone device. Splitters may be installed when your ADSL line is installed or when your current phone line is upgraded to ADSL. If your telephone line is already
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LED Indicators The LED Indicators are located on the front of the unit and are green in colour, except the Power LED which is red. The meanings are as follows: Label Status Indicates Power On Power is on. Off Power is off. PPP Flashing Trying to authenticate with ISP’s PPP server. On PPP link is up. Off No PPP link available. ADSL On A valid ADSL connection. Flashing An active WAN session. USB On PC connected to USB port. Flashing Data is being transmitted between NB5 and PC. On Indicate
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Back Panel Ports 10/100 RJ11 for ADSL Power jack Reset USB Ethernet connection to for AC power factory Port LAN telephone line adaptor defaults connection Rear Panel of the NB5 Power Connect the Power Adaptor that comes with your package. Ethernet 10/100 Base-T Ethernet jack (RJ-45) to connect to your Ethernet Network card or Ethernet Hub / Switch. Reset To reset your ADSL Router to factory default settings. (All customised set- tings that you have saved will be lost!) Please refer to the
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Restoring Factory Defaults This feature will reset the Modem to its factory default configuration. Occasions may present themselves where you need to restore the factory defaults on your modem. Typical situations are: You have lost your username and password and are unable to login to the modem. You have purchased the modem from someone else and need to reconfigure the device to work with your ISP. You are asked to perform a factory reset by a member of the NetComm Support staff. In order
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Default Settings LAN (Management) Field Setting Details Static IP Address: 192.168.1.1 * Subnet Mask: 255.255.255.0 * Default Gateway: blank WAN (Internet) Field Setting Details User Name: username@isp Password: **** Protocol: PPPoE VPI: 8 * VCI: 35 * IP Address: 192.168.1.1 * Subnet Mask: 255.255.255.0 * Default Gateway: 0.0.0.0 * Modem Access Field Setting Details User Name: admin Password: admin * Default Setting. Although in most cases you will not be required to alter thes
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Connecting your NB5 The NB5 can be connected via a USB cable or an Ethernet cable or both. The USB connection is simply an ethernet simulation. As far as your computer is concerned the USB connection is an Ethernet connection, hence DHCP and other protocols will work the same as for Ethernet. To connect to your ADSL Router, you need to have either an Ethernet Port or a USB Port pres- ent on your Computer/Notebook. Connecting your NB5 ADSL Modem via ETHERNET 1. Connect your NB5 to either a c
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Connecting your NB5 ADSL Modem via USB 1. Connect the power pack to the NB5 ADSL Modem and switch on the power switch. 2. Connect your NB5 to a computer directly via USB cable. 3. When the computer is booted, the Add New Hardware Wizard will launch and prompt you to provide a driver for your NB5 ADSL Modem. Insert the CD provided. 4. Follow the on-screen prompts to load the driver. Refer to the section below for more detailed information. (You may need to restart your com puter). 5. Connec
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Configuring your NB5 You will need to log directly into the configuration page of the modem and configure the basic settings for your Internet connection. Your ISP should provide you with the necessary information to complete this step. The settings that you most likely need to change to access the Internet are grouped onto a single EasyConfig page. To configure your modem follow the steps below: Note: Ensure that your PC is setup as a DHCP client. Refer to the Computer Hardware Configuration s
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4. Check with your ISP what Protocol your modem needs to use to connect to the Internet. If unsure, leave the default selection of PPPoE. 5. In the User ID field, enter the Username that your ISP has provided. In the password field, enter the password that your ISP has given you. Note: If your ISP has provided you with Static addressing details you will need to ac- cess the Advanced Settings of your modem to configure these. Please refer to the section on Advanced Settings in the NB5 User Manu
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Computer Hardware Configuration This section provides instructions for configuring the TCP/IP (Network) settings on your computer to work with your Modem. These steps are only required if you are having trouble accessing your Modem. Windows® XP PCs 1. In the Windows task bar, click the Start button, and then click Control Panel. 2. Click on Network & Internet Connections icon. (Category mode only). 3. Click the Network Connections icon. 4. In the LAN or High-Speed Internet window, right-clic
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6. In the Select Network Component Type dialog box, select Protocol, and then click Add… 7. Select Microsoft in the Manufacturers box. 8. Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click OK. You may be prompted to install files from your Windows ME installation CD or other media. Follow the instructions to install the files. If prompted, click OK to restart your computer with the new settings. Next, configure the PC to accept IP information assigned by the mod
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Appendix A: Troubleshooting Below is a list of commonly asked questions. Before calling technical support, please look through these issues to see if they help to solve your problem. The ADSL Router is not functional 1. Check to see that the power LED is red and than the network cables are installed correctly. 2. Check to see that the ETH/LAN, ADSL and PPP LEDs are green. 3. Check to see that the ADSL LED is green 4. Check the settings on your PC. 5. From your PC, can you PING the ADSL Ro
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The ADSL Link LED is always off 1. Make sure you have ADSL service. You should get some kind of information from your ISP that states that the ADSL service is installed. You can usually tell if the service is installed by listening to the phone line; you will hear some high-pitched noise. If you do not hear high-pitched noise, contact your ISP. 2. Verify that the phone line is connected directly to the wall and to the line input on the ADSL Router. If the phone line is connected to the p
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Appendix B: ADSL Router terms What is a firewall? A firewall is protection between the Internet and your local network. It acts similarly to the firewall in your car, protecting the interior of the car from the engine. Your car’s firewall has very small opening that allow desired connections from the engine into the cabin (gas pedal connection, etc), but if something happens to your engine, you are protected. The firewall in the ADSL Router is very similar. Only the desired connections that you a