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Raven XE HSPA
User Guide
20080605
Rev 1.0
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Contents Introduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ACEware™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 AT Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Rev 1.0 Oct.09 2
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Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink Raven XE are used in a normal manner with a well‐constructed network, the Sierra Wireless AirLink Raven XE should not be used in situations where failure to transmit or receive d
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Preface DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/o
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Preface Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-624-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 39677 Eureka Drive Newark, CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-
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1 1: Introduction to the Raven XE • ALEOS™ • ACEware™ • Connecting to your cellular provider • Communication • Connection methods The Raven XE is an intelligent wireless gateway, powered by • Networking ALEOS™, and optimal for providing primary or backup • Applications network connectivity for any high‐reliability/ high‐availability applications. • Software • Documentation The Raven XE is the perfect solution for any device with an Ethernet connection that requires pervasive connectivity i
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Introduction to the Raven XE ALEOS™ ALEOS, the embedded core technology of the Sierra Wireless AirLink products simplifies installation, operation and mainte‐ nance of any solution, and provides an always‐on, always‐ aware intelligent connection for mission‐critical applications. ALEOS enables: • Persistent Network Connectivity • Over‐The‐Air (OTA) Upgrades • Wireless Optimized TCP/IP • Real‐Time Notification • Packet Level Diagnostics • Device Management & Control • Protocol Spoofing Figure 1
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Introduction to the Raven XE guides from the Sierra Wireless AirLink Solutions web site: http://www.sierrawireless.com/support. Contact your dealer or Sierra Wireless representative for any further information. Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from Microsoft at: http:// www.microsoft.com/. ACEmanager, the AceWare remote configuration and monitoring tool, simpl
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Introduction to the Raven XE Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven XE activity which you can then send to Sierra Wireless support or erase the current configuration completely. Figure 1-4: Modem Doctor Connecting to your cellular provider The Raven XE uses your cellular provider as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: 1. Your
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Introduction to the Raven XE With the Raven XE in Ethernet Public mode, only one device connected to the Ethernet port will receive the public IP address which is the one provided by the cellular network. In Ethernet Private mode, with a hub or switch connected to the Ethernet port, the Raven XE will provide NAT for a range of computers or other devices connected to the switch or hub and Internet access to all of them. Dynamic vs. Static IP Addresses There are two types of addresses on net
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Introduction to the Raven XE Communication GSM Networks use SIM cards which are smart cards containing the account holder’s details. A SIM can generally be moved from one device to another allowing for account porta‐ bility and flexibility. EDGE EDGE (Enhanced Data rates for GSM Evolution) provides end‐ to‐end packet data services with an enhanced connectivity building on GPRS technology and using the established GSM networks. EDGE provides higher transmission rates and better transmissio
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Introduction to the Raven XE It is recommended that you use a USB 2.0 cable with your Raven XE and connect directly to your computer for best throughput. Virtual serial port The Raven XE supports one virtual serial port over USB. This VSP can be used, for example, to send AT commands, or to run ® many serial based applications such as HyperTerminal . Networking IPSec The IP protocol that drives the Internet is inherently insecure. Internet Protocol Security (IPSec), which is a standards‐bas
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Introduction to the Raven XE Figure 1-5: IPSec Architecture GRE GRE (Generic Routing Encapsulation) tunnel is used to carry non‐IP packets through an IP Network. Non ‐IP packets, that are send over the GRE tunnel, need to be first encapsulated. Hence, ALEOS is used to configure and encapsulate non‐IP packets and transmit over IP through the GRE tunnel. Applications Events Reporting Events Reporting is Sierra Wireless AirLink’s modem’s new software feature provided via ACEmanager, that allo
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Introduction to the Raven XE The Raven XE has an embedded radio module, also made by Sierra Wireless, Inc. There are two firmware programs on the device—one stored on the controller board of the Raven XE and one on the radio module. The firmware was loaded into the radio module and con‐ troller board when the Raven XE was assembled. As new versions of the software and firmware are released, they are posted at www.sierrawireless.com. Documentation This Raven XE User Guide describes how to: •
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2 2: Specifications • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • Compact Size • Rugged Aluminium Case • High‐Speed Processor (ARM 9) • High‐Speed 2‐way Data • 10/100 Mbps Ethernet Port • Persistent Network Connectivity • Remote Management and Configuration • Class I Div 2 Certified Technology • HSUPA With Fallback to: · HSDPA · UMTS · EDGE · GPRS (MS‐12) · GSM Bands • TriBand for UMTS/HSDPA/HSUPA · 850/1900/2100 MHz • Quad Band GPRS/EDGE · 850/900/18
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Specifications Standards/Approvals • Carrier specific approvals • CE (Class A device per EN55022) • RoHS • FCC • Industry Canada • PTCRB • This apparatus is suitable for use in Class I, Division 2, Groups A, B, C, D or unclassified or non‐hazardous locations. Warning: Explosion Hazard - Substitution of any components may impair suitability for Class I, Division 2. Host Interfaces • Ethernet: 10BaseT RJ‐45 • USB Type B 5 Pin mini • Antenna Connection: · Cellular ‐ 50 Ohm SMA · Receive Diversi
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Specifications • Power • Reset Button Rev 1.0 Oct.09 12
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Specifications Power Connector * Configuration terminology in ACEmanager Figure 2-1: Power Connector (not to scale) Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous. Note: Raven XE I/O Port 4 is software configurable. Rev 1.0 Oct.09 13
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3 3: Activating Raven XE on your cellular provider • Installing the SIM • Configuring the APN This chapter provides step‐by‐step directions for activating your Raven XE on your cellular provider’s network. H Installing the SIM The Subscriber Identity Module (SIM) in the Raven XE is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem and it may be pre‐installed by your Sierra Wireless Repr
