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Sprint Mobile Broadband
USB Modem
by Sierra Wireless
®
AirCard 595U
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
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Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Section 1: Basics of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Introducing the Sprint Mobile Broadband USB Modem . . . . . . . . . . .
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Section 3: Using the USB Modem on a Windows Computer . . . . . . . . . . . . . . . . . . . . .29 3A. Your USB Modem: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Sprint Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Starting Sprint Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Starting Sprint Connection Manager Automaticall
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3E. Frequently Asked Questions (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 What is Sprint Connection Manager? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 If the connection is “always on,” am I always being billed? . . . . . . . . . . . . . . . . . . 83 How fast is the connection with Sprint Connection Manager? . . . . . . . . . . . . . . 83 How can I optimize my settings to achieve the fastest speeds and conserve data when acce
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3F. Troubleshooting Tips (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Problems, Causes, and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 GO Button Is Unavailable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Searching for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Canno
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5B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Welcome to Sprint We are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the network, all your services will work the same. When it comes to mobile connectivity, the Sprint Mobile Broadband USB modem offers more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and company data is truly at your fingertips. This guide will familiariz
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Introduction This User’s Guide introduces you to Sprint service and all the features of your new wireless Sprint Mobile Broadband USB modem. It’s divided into seven sections: l Section 1: Basics of Your USB Modem l Section 2: Installing the USB Modem on a Windows Computer l Section 3: Using the USB Modem on a Windows Computer l Section 4: Installing and Using the USB Modem on a Mac l Section 5: Technical Specifications and Regulatory Information l Section 6: Safety Information and Terms &
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Section 1 Basics of Your USB Modem
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2
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Sec tion 1A Introducing the Sprint Mobile Broadband USB Modem In This Section l Your Sprint Mobile Broadband USB Modem l CDMA Networks l One Touch Activation l Package Contents l Care and Maintenance l About This Guide This section introduces the basic features and functions of your Sprint Mobile Broadband USB modem, what is included with your USB modem, and how to use this guide to get you started. Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3
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Your Sprint Mobile Broadband USB Modem The Sierra Wireless AirCard® 595U USB modem is a dual-band wireless USB modem. It enhances the functionality of your mobile or desktop computing devices by adding wireless data. This USB modem allows you to do the following (subject to feature availability), without using a landline network or phone: v Easily activate your account (One Touch Activation) v Connect to the Internet, VPNs, and corporate networks v Send and receive large email messages v Use
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CDMA technology provides a variety of connectivity features, depending on your Sprint account (actual speed depends on the network conditions): SM v 1xEV-DO Rev. A (Sprint Power Vision ) supports Internet connections with data rates up to 3.1 Mbps (downlink from the network) and 1.8 Mbps (uplink to the network). Average data rates are 600 kbps - 1.4 Mbps (downlink from the network) and 350-500 kbps (uplink to the network). v 1xEV-DO Rev. 0 (Sprint Power Vision) supports Internet connections
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Package Contents Your Sprint Mobile Broadband USB modem package contains the following components: v Sprint Mobile Broadband USB modem by Sierra Wireless (Model AirCard 595U) v Rechargeable modem battery v USB extension cable v Getting Started guide v Installation CD containing the Sprint Connection Manager software (for Windows computers) and the Watcher Lite software (for Mac computers), warranty information, and this document Care and Maintenance As with any electronic device, the USB mode
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v Do not handle or operate the USB modem while driving or operating a vehicle. Doing so may distract you from properly operating the vehicle. In some states and provinces, operating communication devices while in control of a vehicle is a criminal offense. About This Guide This user’s guide is designed to provide you with all the information you need to install and use your USB modem by Sierra Wireless (AirCard 595U). Note: The comprehensive Getting Started guide that comes with the Sprint
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Sec tion 1B Getting Started With Your USB Modem In This Section l Getting Started l System Requirements l The USB Modem Software This section describes the basics of getting started with your USB modem, and how to look after your USB modem. 8 Section 1B: Getting Started With Your USB Modem
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Getting Started CAUTION: Do not insert the USB modem into the USB slot until you have installed and run the software, and the software displays “No device.” Before you begin using your USB modem, you must: 1. Check that your computer has the system requirements listed below (“System Requirements”). 2. Install the Sprint Connection Manager software (for Windows) or the Watcher Lite software (for the Mac), located on the installation CD, onto your computer. See page 18 (Windows) or page 102 (M
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To install and run the USB modem and accompanying Sprint Connection Manager software on a Windows computer, you will need the minimum system resources shown in the following table. USB slots One USB slot. (If your computer’s USB slot is vertical, use the USB extension cable. Do not use the USB modem or USB extension cable in a USB hub or in a USB slot on a keyboard.) Optical drive CD-ROM Memory 32 MB Disk space 32 MB High Encryption Requirements (Windows) Depending on your configuration, an
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If you are running Windows 2000 with Netscape Communicator Ensure your version of Netscape Communicator is 4.7 or higher. To verify that your version supports 128-bit encryption: 1. In Navigator, select Help > About Navigator. – or – In Netscape Communicator, select Help > About Communicator. 2. See the section “Contains encryption software from RSA Data Security, Inc.” If the next paragraph states “This version supports U.S. security,” you have 128-bit security. If the paragraph states that
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Sec tion 1C Getting Help In This Section l Visiting the Sprint Web Site l Contacting Sprint Customer Service l Troubleshooting This section describes where you can find more information on Sprint services, options, and troubleshooting problems you have encountered. 12 Section 1C: Getting Help
