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VTRAK
M-CLASS
M500f, M500i, M500p, M300f, M300i, M300p,
M200f, M200i, M200p
PRODUCT MANUAL
Version 1.5 / SR-3
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VTrak M-Class Product Manual Copyright © 2006 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology. Trademarks Promise, and the Promise logo are registered in U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Imp
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Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Architectural Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 S
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VTrak M-Class Product Manual Chapter 3: Setup, continued Log-out of WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Internet Connection using WebPAM PROe . . . . . . . . . . . . . . .55 Chapter 4: Management with WebPAM PROe . . . . . . . . . . . . . . . . . .57 VTrak Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Drive Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Audible Alarm . . . . .
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Contents Chapter 4: Management with WebPAM PRO, continued Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Create Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Delete Spare Drive . . . . . . . . . . . . . . . . . . . . . .
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VTrak M-Class Product Manual Chapter 5: Management with the CLU, continued Disk Array Settings and Functions . . . . . . . . . . . . . . . . . . . . .185 Locate Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Create a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Delete a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Logical Drive Management . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Chapter 5: Management with the CLU, continued Clear Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 Shutdown and Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Chapter 6: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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VTrak M-Class Product Manual Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 VTrak is Beeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 LEDs Display Amber or Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Drive Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Back of Enclo
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Chapter 1: Introduction • About This Manual (below) • Overview (page 2) • Architectural Description (page 3) • Specifications (page 6) Thank you for purchasing Promise Technology’s VTrak M-Class external disk array subsystem. About This Manual This Product Manual describes how to setup, use, and maintain the VTrak M- Class external disk array subsystem. It also describes how to use the built-in command-line interface (CLI), command-line utility (CLU), and embedded Web- based Promise Array Mana
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VTrak M-Class Product Manual Overview VTrak provides data storage solutions for applications where high performance and data protection are required. The failure of any single drive will not affect data integrity or accessibility of the data in a RAID protected logical drive. Drive Carrier LEDs VTrak M500 PROMISE Power and Status LEDs Drive Carriers Figure 1. VTrak M500f/i/p front view Drive Carrier LEDs Drive Carriers Power and Status LEDs Figure 2. VTrak M300f/i/p front view (M200f/i/p is s
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Chapter 1: Introduction Storage Enclosure Fibre Channel Processor (SEP) RAID Controller Controller Mgmt FC 1 FC 2 IOIOI 12 Power Supply Cooling Unit Cooling Unit Power Supply with Battery Figure 3. VTrak M500f Rear View (M500i/p have different controllers) Cooling Unit with Battery Controller iSCSI 1 iSCSI 2 Mgmt IOIOI Power Supply 1 iSCSI Storage Power Supply 2 RAID Enclosure Controller Processor (SEP) Figure 4. VTrak M300i/M200i Rear View (M300f/M200f and M300p/M200p have different controll
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VTrak M-Class Product Manual All M-Class enclosures include a mid-plane, RAID controller, power and cooling units; and enclosure processor all in one cable-less chassis design. Multiple fans and power supplies provide redundancy to ensure continued usage during component failure. The RAID controller is hardware based and controls all logical drive functions transparently to the host system. VTrak appears to the computer’s operating system as a standard SCSI drive or drives. Features and Be
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Chapter 1: Introduction Feature Benefit Hardware-assisted XOR engine High-speed parity calculation for parity type logical drives. Supports out-of-band management Allows you to manage the RAID subsystem through RS232 and 10/100/1000 while maximizing bandwidth on the iSCSI BaseT Ethernet connections network. Supports SNMP (v2) CIM and API-ready for enterprise management WBEM standards integration. Tagged Command Queuing (TCQ) Maximum performance in Multi-Threaded up to 128 commands Operatin
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VTrak M-Class Product Manual Feature Benefit Redundant iSCSI ports (i models) Load sharing and full operation even with a failed iSCSI port. Redundant SCSI ports (p models) Load sharing and full operation even with a failed SCSI port. Cluster support Supports two- and four-node server clusters for performance and availability. Complete cable-less design All components easily plug directly into boards. No cables to complicate setup or maintenance. Cache battery backup Up to 72-hour backup fo
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Chapter 1: Introduction Any combination of these RAID levels can exist at once on separate logical drives. See page 239 for more information on RAID. RAID Flexibility: Configurable RAID stripe size – 8, 16, 32, 64, 128, 256, 512 KB, and 1 MB sectors per disk. Rebuild priority tuning: Adjustment of minimum I/O reserved for server use during rebuild. Hot-spares: Multiple global and designated hot spares. Maximum LUNs: 32 per array in any combination of RAID levels and drive types. 256 LUNs tot
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VTrak M-Class Product Manual Safety Certifications: CE, FCC Class A, BSMI, VCCi, cUL, TUV, MIC Limited Warranty: 3 Years (See page 302 for details) M300f/i/p, M200f/i/p Drive Capacity (M300f/i/p): 12 SATA disk drives (3.5" x 1" form factor only). Drive Capacity (M200f/i/p): 8 SATA disk drives (3.5" x 1" form factor only). External I/O Ports (M300f/M200f): Dual 1-Gb/2-Gb Fibre Channel ports. External I/O Ports (M300i/M200i): Dual 1-Gb iSCSI ports External I/O Ports (M300p/M200p): Dual 320-MB SCSI
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Chapter 1: Introduction Supported Operating Systems: • Windows 2000 • SuSE Linux • Windows XP Professional • Novell Netware • Windows 2003 • Sun Solaris • RedHat Linux Current: 8 A @ 100 VAC; 4 A @ 200 VAC (max. rating with two power cords) Power Consumption: 340 watts Power Supply: Dual 400W, 100–240 VAC auto-ranging, 50–60 Hz, dual hot swap and redundant with PFC, N+1 design Thermal Output: 1160 BTU/hour (max current) Operating Temperature: 41° to 104°F (5° to 40°C) Non-operational Temperatu
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VTrak M-Class Product Manual 10
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Chapter 2: Installation • Unpack the VTrak storage subsystem (below) • Mount VTrak M500f/i/p in a Rack (page 12) • Mount VTrak M300f/i/p or M200f/i/p in a Rack (page 14) • Install Disk Drives (page 16) • Set Up Network Cable Connections (page 20) • Set Up Serial Cable Connections (page 25) • Connect the Power (page 26) Unpack the VTrak The VTrak box contains the following items: •VTrak Unit • Screws for disk drives (36 for M200f/i/p; 52 for M300f/i/p; • Quick Start Guide 64 for M500f/i/p; in
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VTrak M-Class Product Manual Mount VTrak M500f/i/p in a Rack VTrak M500f/i/p Vertical Rack Post PROMISE VTrak M500f Mounting Rail Direct attach to post (included) Figure 1. Rackmounted VTrak M500f/i/p The VTrak M500f/i/p installs directly to the rack with or without using the supplied mounting rails. Rack front post VTrak subsystem VTrak attaching screw Rack rear post Rail adjustment screw Mounting Rail Back side of post Rail attaching screw (not included) Rail attaching screw Back side of pos
