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The specifications and information regarding the products in this manual are subject to change without notice. All statements, information, and recommendations in this manual are believed to be accurate but are presented without warranty of any kind, express or implied. Users must take full responsibility for their application of any products. The software license and limited warranty for the accompanying product are set forth in the information packet that shipped with the product and
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· Turn the television or radio antenna until the interference stops. · Move the equipment to one side or the other of the television or radio. · Move the equipment farther away from the television or radio. · Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by
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Max 410/420/430 User’s Guide Table of Contents 1 WELCOME......................................................................................1 OVERVIEW.........................................................................................1 PRODUCT FEATURES..........................................................................1 NEW FEATURES AND FUNCTIONALITY ...................................................3 PACKAGE CONTENTS..........................................................
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Max 410/420/430 User’s Guide Entering a Netmask Address from a Telephone Keypad (Max 420/430) .................................................................................23 Re-enabling DHCP from a Telephone Keypad (Max 420/430) ...............................................................................................24 Entering Static IP Addresses via HyperTerminal (Max 410)...25 Turning DHCP On (or Off) from HyperTerminal .....................25 Entering an IP Address ..........
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Max 410/420/430 User’s Guide OTHER WEB MANAGER FUNCTIONS ...................................................64 Load Default Config...................................................................64 Show Log Messages .................................................................65 Restart System ..........................................................................65 Upgrading the System Software ................................................65 Preparing for the Upgrade.........
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Max 410/420/430 User’s Guide – Chapter 1 1 1 Welcome Overview Congratulations on purchasing the Max 410/420/430! The Max 410/420/430 is a Voice over Internet Protocol (VoIP) device that allows you to make multiple outgoing calls over the Internet using a single Ethernet Local Area Network (LAN) connection. The Max 410/420/430 works like a gateway to convert the analog signal from your telephones to Voice over Internet Protocol (VoIP). It then uses the LAN’s broadband connection t
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Max 410/420/430 User’s Guide – Chapter 1 Exchange (PBX), Automatic Public Branch Exchange (APBX), or Key Phone System (KPS) systems. They are used to place outgoing calls over the Internet and to receive incoming calls from other devices. FXO (Foreign EXchange Office) ports connect to the analog line card on a PBX, APBX, or KPS, or to an analog phone jack, to provide connectivity to the Max from phones both inside and outside of the PBX system. In addition to the FXS functions, FXO p
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Max 410/420/430 User’s Guide – Chapter 1 Account Balance Announcement by Port – The Max 410, 420, and 430 have a Web configurable toggle switch that enables the IVR to announce the account balance or minutes remaining on the port that the call is going over. Greeting Message - A greeting message will play prior to the dialed call being sent to the call servers. New Password Functionality - When a user selects Password mode or Acc/Pin/Password mode and the pas
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Max 410/420/430 User’s Guide – Chapter 1 Inbound Allow List – The Inbound Allow List feature for FXO ports allows the user to specify the allowable inbound numbers that can make use of the port for outbound calls. Class of Service – The new Class of Service feature sets the call authorization classes for restricting outbound calls. Users cannot make a call to the restricted numbers that are in both his/her own class and a higher class. Local Dialing System
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Max 410/420/430 User’s Guide – Chapter 1 Package Contents You should find the following contents in your Max 410, 420, or 430 package: Max 410, 420, or 430 device Power adapter 100-250V AC input 0.5A +5V DC output 3.0A One telephone cable (RJ-11) User’s Guide (if not available in your package, please contact your distributor) Warranty card System and Service Requirements You will need the following items/services to use your Max 410, 42
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Max 410/420/430 User’s Guide – Chapter 1 Hardware Requirements To use the Max 410, 420, or 430, you will need: A Max 410, 420, or 430 unit and power cord. A Local Area Network (LAN) with a broadband connection, which must not have proxy server caching. If your LAN uses static addresses you will also need: an IP address, netmask, and gateway address for the Max (all available from your Network Administrator). With FXS ports: a corded or cordless anal
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Max 410/420/430 User’s Guide – Chapter 1 A Hardware Installation Guide describing hardware installation, cabling, and safety- related issues. A User Guide outlining how to install, configure, and use the Max. NOTE: This Net2Phone User’s Guide, marked with the latest version number, supersedes the User Guide included in the manual shipped with the device.. A Command Reference Guide describing advanced configuration of the Max 410/420/430 through a serial co
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Max 410/420/430 User’s Guide – Chapter 1 FOR INFORMATION ON… GO TO… IVR Configuration Chapter 5, Using the Max Web Manager Upgrading the Firmware Chapter 5, Using the Max Web Manager Max-to-Max Calling Chapter 6, Placing Calls Troubleshooting Chapter 7, Appendices Technical Support Chapter 7, Appendices Symbols Throughout the user’s guide, you will see information highlighted for you with the following fun symbol icons: SYMBOL REPRESENTS Chapter Description Note Tip Impo
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Max 410/420/430 User’s Guide – Chapter 2 2 2 Getting Started Overview To start using your Max 410, 420, or 430, you simply have to: 1. Install the Max 410/420/430 unit in its location and connect the cabling. 2. Configure the LAN settings on the Max 410/420/430 so that it communicates with your LAN. 3. Log in to the Max 410/420/430 Web Manager. 4. Finish configuring your FXS ports via the Web Manager. 5. Test your installation by making an Internet telephone call. This
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Max 410/420/430 User’s Guide – Chapter 2 Locating Your FXS and/or FXO Ports You need to be able to identify the Max’s physical port numbers before you can begin configuring its LAN settings. The RJ-11 sockets are visible on the Max’s rear panel. Figure 1, below, shows the rear panel of a Max with 4 ports. Physical Port Numbering Figure 1 illustrates the physical port numbering on the Max 410/420/430’s rear panel for a unit with 4 ports installed. These numbers are referenced by th
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Max 410/420/430 User’s Guide – Chapter 2 for proper air circulation. Do not place objects in excess of 20 pounds on top of the unit. IMPORTANT: Please refer to the Max 410/420/430 Hardware Installation Guide and observe the safety precautions listed. 2. Connect an analog telephone to any one of the FXS ports. (Max-420). NOTE: For the Max 410, initial LAN configuration is done via a PC connected to the Max through its serial port, using the HyperTerminal terminal emulator
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Max 410/420/430 User’s Guide – Chapter 2 Connecting the Max to a PBX The following images illustrate the connections necessary when connecting the Max 410, 420, or 430 to a PBX. Connecting the Max 410’s FXO Ports to a PBX Figure 2 – Max 410 Connections to a PBX LEGEND: COIC/COIB: Central Office Interface Card or Board PBX: Private Branch Exchange PSTN: Public Switched Telephone Network Trunk or CO Line: Line from Central Office switch 12