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Wireless DSL Gateway
Model #: GT704WG-QW04
Firmware Version: QW04-3.60.2.0.6.3-GT704-WG
User Manual
Ver 1.0
™
Solutions for the Digital Life
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Table of Contents 1 Introduction 1 Package Contents 1 Minimum System Requirements 1 Features 2 Getting to Know the Gateway 3 Technical Support
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Actiontec DSL Gateway User Manual DSL Settings 54 Restore Default Settings 55 Upgrade Firmware 55 7 Troubleshooting 57 A Reference 61 Locating Computer Information
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Introduction 1 Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband con- nection. This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Wireless DSL Gateway is sure to be one of the keys to your success. Package Contents s Actiontec 54 Mbps Wireless DSL Gateway s Power cord s Phone filters s DSL cable s
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Actiontec DSL Gateway User Manual Chapter 1 Introduction connection s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+ Note: USB LAN port is not supported with Microsoft Windows 95, Windows NT 4.0, and Mac OS. s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator 4.0 or higher (4.7 recommended) s TCP/IP network protocol installed on each computer
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Actiontec DSL Gateway User Manual Chapter 1 Introduction DNS relay support s PAP/CHAP authentication, administrative passwords through Telnet and HTTP s 64-, 128-, and 256-bit WEP/WPA wireless LAN security s Compliant with IEEE 802.3 Ethernet standard s 10/100 Base-T Ethernet ports (4) s Flow control support for Fast Ethernet s Web-based configuration setup s Default configuration backup restore s FTP upgradeable s Web download support s 802.11b/g support Getting to Know the Gateway This secti
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Actiontec DSL Gateway User Manual Chapter 1 Introduction Front Panel The front panel of the Gateway features nine lights: Power, DSL, Internet, Ethernet (4), USB, and Wireless. Power Light The Power light displays the Gateway’s current status. If the Power light glows steadily green, the Gateway is receiving power and fully operational. When the Power light flashes rapidly, the Gateway is initializing. If the Power light is not illuminated when the Power cord is plugged in and the Power swi
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Actiontec DSL Gateway User Manual Chapter 1 Introduction USB Light The USB light illuminates when the Gateway is connected via its USB port. Wireless Light The Wireless light illuminates when the Gateway is activated for wireless use. Rear Panel The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and Power), as well as Reset and Power switches. Phone Port The Phone port is used to connect the Gateway to a DSL connection. USB Port The USB port is used to connect a com
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Actiontec DSL Gateway User Manual Chapter 1 Introduction Reset Switch Depressing the Reset switch for one or two seconds will power cycle the Gateway (similar to unplugging and then plugging in the Gateway’s Power cord). To restore the Gateway’s factory default settings, depress and hold the Reset switch for approximately 10 seconds. The reset process will start about 10 seconds after releasing the switch. Power Port The Power port is used to connect the Power cord to the Gateway. Warning
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Actiontec DSL Gateway User Manual Chapter 1 Introduction Note: Before attempting any of the above, make sure access to the Internet is available. Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance. s Enabling Website Blocking s Enabling VPN Pass-Through s Enabling/Disabling NAT s Firewall configuration s Changing the LAN IP address of the DSL Ga
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Actiontec DSL Gateway User Manual s Microsoft Internet Connection Sharing (ICS) s Advanced LAN configuration with multiple computers s Non-Actiontec-provided network card/Ethernet cable installation, configu- ration, or troubleshooting s Commercial firewall software configuration contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec networking support is provided for a fee of $29.95 per incident. Other fee-based feature support includes: s Port Forwarding (Static NAT)
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Performing a Basic Setup 2 This chapter is a guide through a basic setup of the Gateway. The Basic Setup includes instructions on how to connect the Gateway to the ISP and changing the user name and password allowing access to the Web Configuration screens. To complete a basic setup, the user will need information provided by the ISP. This information is sometimes contained in a welcome letter or ISP worksheet. If this document is not available, contact the ISP immediately and request one.
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Actiontec DSL Gateway User Manual Chapter 2 Performing a Basic Setup 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next window, follow the on-screen instructions, then click Next. 5. In the next screen, indicate whether the user is using MSN (Microsoft Network) by clicking in the appropriate circle. Then, select the type of connection pro- vided by the ISP by clicking in the circle next to PPPoA or PPPoE. If unsure about the selecti
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Actiontec DSL Gateway User Manual Chapter 2 Performing a Basic Setup 6. Click Save and Restart in the “Save and Restart” screen. 7. The “Congratulations” screen appears. The Gateway is successfully configured. The Power light flashes rapidly while the Gateway restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green. The Gateway is now configured and users can start surfing the Web. If an error stating the Web browser was unable to connect to
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Actiontec DSL Gateway User Manual 2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access to the Gateway’s Web Configurations screens in the future. 3. Click “Save and Restart” at the bottom of the
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Setting Up Static IP Address 3 This chapter details how to set up the Gateway with a static IP address. The first section explains the configuration using a single static IP address; the second sec- tion explains the configuration using a block of static IP addresses. Configuring for a Single Static IP Address To set up the Gateway to use a single static IP address: Note: To complete this procedure, you must have access to the Internet Service Provider (ISP) worksheet. If no worksheet has
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Actiontec DSL Gateway User Manual Chapter 3 Setting Up Static IP 3. In the “Set Up/Configuration” screen, select Alternative Setup from the menu on the left side. 14 15
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Actiontec DSL Gateway User Manual Chapter 3 Setting Up Static IP 4. The “Actiontec DSL Gateway Setup Page” screen appears. Using the Internet Service Provider (ISP) worksheet, enter the following information: ISP Protocol (select RFC1483 Bridged, RFC1483 Routed, PPPoA, or PPPoE by clicking in the appropriate circle), ISP Username, ISP Password (in the appropriate text boxes). 14 15
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Actiontec DSL Gateway User Manual Chapter 3 Setting Up Static IP 5. Scroll down to the “IP Configuration” section on the Actiontec DSL Gateway Setup Page screen, click on the circle next to “Static,” and enter the IP address obtained from the ISP worksheet in the IP text box. Note: The “Subnet” and “Gateway” text boxes are not used dur- ing this procedure. 6. If provided with DNS settings on the ISP worksheet, click the circle next to “Static” and enter the DNS addresses in the “DNS Con
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Actiontec DSL Gateway User Manual Chapter 3 Setting Up Static IP 9. Once the Gateway restarts, return to the Setup/Configuration screen and select Change Admin Password from the menu on the left side. 10. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password” text box. Make sure to write the user name and password down and kee
