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ADSL X5
U S E R G U I D E
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NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the qua
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Contents OVERVIEW........................................................................................... 4 INSTALLATION INSTRUCTIONS ........................................................... 5 IMPORTANT! BEFORE YOU BEGIN................................................................... 5 PACKAGE CONTENTS ........................................................................................ 5 INSTALLING THE X5 .......................................................................
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Overview The X5 integrates an ADSL modem, a router, and a four-port switch in one device. It includes an advanced firewall, which allows you to control Internet access from your local network, and which protects your local network from unwanted Internet traffic. With four ETHERNET ports, the X5 supports the direct connection of up to four computers with Ethernet ports. Users with a network device (such as a wireless access point) can plug it into one of the ETHERNET ports to support up
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1 Installation Instructions This chapter covers the basic instructions needed to install your X5 and connect to the Internet. These instructions can be used with a Macintosh, Linux, or Windows operating system. Important! Before You Begin Before installing your X5, you must have ADSL service enabled on your telephone line. To do this, you need to sign up with an ADSL service provider. (Your service provider may refer to “ADSL service” as “DSL service.”) Package Contents Your package
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The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, please contact Zoom Customer Support or your retailer or distributor. In addition, the package may include: • Phone-jack adapter to adapt the phone cord to a particular phone jack (certain countries only) • ADSL line filter(s) (certain units only) You Will Also Need • An ADSL-enabled telephone wall jack to plug the X5 modem into. • One or more comp
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• Additional Ethernet cables. These are required only if you plan to connect more than one computer/network device with an Ethernet port to the X5. (The X5 comes with one Ethernet cable and one USB cable.) Installing the X5 Macintosh and Linux users: please go to page 10. Windows Installation Windows users can quickly install the software and hardware and configure the X5 using Zoom's multilingual Installation Assistant on the CD. If you encounter a problem using the Installation A
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Note If you need to use the X5’s USB option, you must remove any existing USB modem drivers on your Windows computer before installing this software.On the desktop, click the Start button, and then—depending on your operating system—either click Control Panel, or click Settings and then Control Panel. In Control Panel, double-click Add/Remove Programs (Vista users: select Programs and Features and then Uninstall or change a program). On the Add or Remove tab (Vista: Uninstall tab), se
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Windows Vista: If the AutoPlay dialog box appears, click Run Setup.exe. If the User Account Control dialog box appears, click Allow. 4 Select your language, select Installation Wizard, and follow the prompts to install the X5. Windows Vista: If a message tells you that Windows can't verify the publisher of the driver software, select Install this driver software anyway. Chapter 1: Installation Instructions 9
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If you are prompted to enter your user name and password, remember that they are case-sensitive: 5 When you complete the installation and setup, click Finish to update your modem and close the Install Assistant. Congratulations! You have established communication and your computer is now connected to the Internet. If you want to connect more computers or a network device to the X5, continue with Connecting Additional Devices to the Internet on page 22. Otherwise, you are done with this
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Important! Do not connect additional computers or a network device (such as a wireless access point, router, hub, or switch) to the other ETHERNET ports at this time. These instructions will let you know when to connect them. Windows users only: If you are connecting via USB, plug one end of the USB cable into the modem’s USB port and the other end into your computer’s USB port. 3 Plug the power cube into a power strip or wall outlet and then plug the power cube’s other end into the m
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DSL light should become steady on. If it does not, refer to the Troubleshooting section on page 57. Note: We recommend that at this point, if you haven’t already done so, you put an ADSL filter on every phone connected to the ADSL phone line. DO NOT put a filter between the X5and the wall jack that it is connected to. (In some countries, including the UK, a splitter is supplied with the X5. The PHONE line plug of the splitter plugs into the wall jack that has ADSL service, and the X5
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Establishing Communication You must set up the X5 so that it can communicate with your Internet service provider. To do this, you use the Zoom Configuration Manager. 1 To log in to the Zoom Configuration Manager, do this: a Open your Web browser and, in its address bar, type http://10.0.0.2 if you are using the Ethernet jack or http://10.0.0.3 if you are using the USB port (Windows only), then press the Enter key on your keyboard. b When prompted, type the following user name and pas
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2 The Zoom Configuration Manager opens and displays its Basic Setup page. Use this Web page to configure the modem so it can connect with your Internet service provider. You can configure the X5 manually or you can have the modem automatically configure itself. Depending on your situation, do the following: Select MANUALLY if one or both of the following are true: You already have the VPI, VCI, and Encapsulation settings from your Internet service provider. You have a static IP
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(if you are NOT using a static IP address) or on page 20 (if you have a static IP address). Select AUTOMATICALLY if neither of the special circumstances mentioned above fits your situation. When this option is selected, the screen changes to show automatic configuration options. Do the following: a Select the Enable option button, then click Save Changes. b The page changes to the Autodetect page and a Start button appears. Click the Start button to begin the automatic configuration
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Note: If your Encapsulation setting is not found (that is, if “No Encapsulation Protocol Detected” remains on the screen), select the Disable button, click Save Changes, then click the Basic Setup icon at the top of the screen and manually configure the modem, as explained in Configuring the X5 Manually on page 17. 4 .Depending on your Encapsulation setting, the following will happen when you click it: If your Encapsulation setting begins with PPP: You will be prompted for your Log
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If your Encapsulation setting begins with something other than PPP: The EOA Interface—Add page will open. Click Save Changes on this page (without changing any settings on it). A screen appears to let you know that the process was a success. Click Close to return to the Autodetect page and notice that the Encapsulation setting has changed from bold to regular text. 5 On the Autodetect page, click Write Settings to Flash. 6 Verify that your Internet connection is working. Open your We
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Manually configuring the modem requires that you log in to the Zoom Configuration Manager and enter information on its Basic Setup page. (If you need help logging in, see page 13.) 1 On the Basic Setup page, ensure that the MANUAL option button is selected. 2 Do the following, depending on whether you know your VPI, VCI, and Encapsulation settings: If your Internet service provider gave you the settings, continue with step 3 below. If you do not know the settings, refer to the ADSL
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Tip: If you do not know your Username and Password, contact your service provider and tell them that you misplaced the information. If your Encapsulation setting begins with 1483 Bridged or 1483 Routed: The Username and Password boxes will automatically disappear from the page because you do not need to enter this information. Continue with step 5. Important! If you plan to use a static IP address, you must manually configure the X5 from the WAN Configuration page and not the Basi
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If You Did Not Connect If you did not connect and you are using settings provided by your service provider, repeat steps 3–7 above and ensure that you enter the information correctly (especially your Username and Password, if your Encapsulation begins with PPP). If you still cannot connect, look up your provider in the ADSL Internet 45 and try the setting(s) shown, if Settings Tables on page different. If you did not connect and were using settings from the ADSL Internet Settings Tab
