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Intelligent Serial Interface
Server Cards
ISI5634UPCI & ISI9234PCIE
User Guide
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User Guide P/N S000442C, Revision C Models ISI9234PCIE-4 & ISI9234PCIE-8 Models ISI5634UPCI-4 & ISI5634UPCI-8 This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2009 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness f
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Table of contents CONTENTS CHAPTER 1—INTRODUCTION AND DESCRIPTION ............................................................................................................... 4 How to Use This Manual ........................................................................................................................................... 4 Introduction to ISI Server Cards ....................................................................................................................
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Chapter 1 – Introduction and Description Chapter 1—Introduction and Description How to Use This Manual This manual describes the Multi-Tech Intelligent Serial Interface, Server Cards Models ISI5634UPCI-4/8 and ISI9234PCIE-4/8. The UPCI Cards install on Universal PCI-bus architecture and the PCI Express cards install on PCI Express-bus architecture. We assume that you have basic PC skills. Therefore, we have not included step-by-step instructions for basic computer operations. Introductio
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Chapter 1 – Introduction and Description Note: Though these modems are capable of 56 Kbps download performance, line impairments, public telephone infrastructure flaws, and other external technological factors currently prevent connections from reaching this maximum 56Kbps speed. Modems on the ISI Card are Plug and Play capable with interactive automatic dialing and command mode configuration. In standard mode, you can store up to three command lines or telephone numbers of up to 40
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Chapter 1 – Introduction and Description Technical Specifications Computer Requirements ® • Pentium - based PC • Microsoft Windows 2003, Windows XP, Windows 2000 Professional, Windows 2000 Server and Advanced Server, Windows Vista, Windows 2008, or Linux (kernel 2.4.x). • a CD-ROM drive (or, if software/drivers have been downloaded, a floppy drive) • 2 MB of hard disk space Mechanical Electrical Environmental • Dimensions: 13.25"x4.2" 33.66 cmx 10.67cm • Baud Rates: 300 bps to 230 Kbps
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Chapter 2 – Hardware Installation Chapter 2—Hardware Installation Introduction This chapter describes installation of the Multi-Tech ISI as an expansion card in your PCI-bus computer. Safety Warnings • This product must be installed by a qualified service person. • When installing or servicing this product, the phone lines must be disconnected to remove the risk of hazardous voltages. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locat
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Chapter 2 – Hardware Installation 5. Locate the unused PCI slot you will be using for your ISI Card and remove the slot cover according to instructions in your computer's 6. Install the ISI Card into the selected expansion slot in the same manner as any other add-on card, as instructed in your computer’s documentation. 7. Fasten the retaining bracket to the computer chassis and replace cover on the computer. 8. Cabling. The -4 ISI Server card has one RJ-45 receptacle and one fan-out cable
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Chapter 3 – Software Installation Chapter 3—Software Installation Introduction ® The ISI Cards ship with drivers and software for each of the following operating systems: Windows Server 2008, ® Windows Vista, XP, 2003, 2000 Server, 2000 Advanced Server, and Linux. The ISI drivers are the same for the ISI5634-UPCI and the ISI9234-PCI Express products. This chapter describes the installation of these drivers. You may need to configure the modems for your country/region, the procedure for doi
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Chapter 3 – Software Installation Driver Installation for Windows Server 2008 and Vista The following driver installation procedure is based on Windows Server 2008 64-bit Operating System. The procedure may vary slightly for the Windows Server 2008 32-bit Operating System and Vista. Card Driver Installation 1. Power up your computer. 2. Windows Server 2008 will detect the ISI Card. A screen from the tray area, at the bottom right of the screen will appear briefly Installing Device Driver
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Chapter 3 – Software Installation 5. The next screen prompts you to Insert the disc that came with your PCI Serial Port. If you have the disc that came with your card, insert it now. Click Next. Windows may prompt you to search online, but this is not necessary. 6. Searching disc for software…screen appears. 7. Windows can’t verify the publisher of this driver software screen appears. Click Install. 11
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Chapter 3 – Software Installation 8. When the software for this device has been successfully installed screen appears, Windows has finished installing the driver software for this device: Multi-Tech ISI5634UPCI/ISI9234PCIE 8 Port Analog Modem Card. Click Close. Installation of the Communications Port 9. A Found New Hardware – Multifunction Device screen appears and asks: Allow Windows to search online for driver software for your Multifunction Device? Select Don’t search online.
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Chapter 3 – Software Installation 10. The Found New Hardware – Multifunction Device screen appears. If you have the disc that came with your device, insert it now. The ISI Card CD is still in the CD ROM drive. Click Next. 11. Searching disc for software…screen appears. 12. Windows can’t verify the publisher of this driver software screen appears. Click Install. 13
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Chapter 3 – Software Installation 13. The Found New Hardware – Multi-Tech Communications Port (COM3) screen appears. The software for this device has been successfully installed. Windows has finished installing the driver software for this device: Multi-Tech Communications Port. Click Close. 14. If you open Device Manager, you will see Other devices with four Multifunction Devices for the ISI-4 Card. Similarly, for the ISI-8 Card you will see eight Multifunction Devices. 14
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Chapter 3 – Software Installation Installation of the Modem 15. A Found New Hardware – Multifunction Device screen appears and asks: Allow Windows to search online for driver software for your MultiTech Systems MT9234SMI? Select Don’t search online. 16. The Found New Hardware – MultiTech Systems MT9234SMI-V92 screen appears. If you have the disc that came with your device, insert it now. The ISI Card CD is still in the CD ROM drive. Click Next. 15
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Chapter 3 – Software Installation 17. Searching disc for software screen appears. 18. Windows can’t verify the publisher of this driver software screen appears. 19. Select Install this driver software anyway 20. The software for this device has beenbeen successfully installed screen appears. Windows has finished installing the driver software for this device: MultTech Systems MT9234SMI. 21. Click Close. 16
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Chapter 3 – Software Installation 22. View the Device Manager as the Modems are being installed. For the ISI1-4, the installation wizard must install four Multifunction Devices. Similarly, for the ISI1-8, the installation wizard must install eight Multifunction Devices under Other Devices. When Multi-Tech Systems MT9234SMI-v92 #8 is displayed, the eight modems on the ISI Card are successfully installed. 23. When all modems have been installed, you need to reboot. Completion. Softw
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Chapter 3 – Software Installation Delete Modem Drivers. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Modems to expand the list. 3. Select one of the modem drivers being used with the ISI Card. The modem drivers are designated "MultiTech systems MT5634SMI-V92" (followed by number designations for all modems except the first, #2, #3, etc.). Right-click on the first modem driver to be deleted (the orde
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Chapter 3 – Software Installation 4. At the Confirm Device Removal screen, click OK. 5. Repeat steps 4 and 5 for each additional modem driver to be removed. Delete COM Ports. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Ports (COM & LPT) to expand the list. 3. Select one of the COM ports being used with the ISI Card. These are designated as "MultiTech Communications Port (COMx)" where x is usua
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Chapter 3 – Software Installation 4. Right-click on the first port to be deleted (the order of removal is not important) and select "Uninstall." 5. At the Confirm Device Removal screen, click OK. 6. Repeat steps 4 and 5 for each additional ISI COM port to be removed. 20