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User Guide
Linksys DPC3008/EPC3008 Cable Modem
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Linksys DPC3008/EPC3008 Contents Contents Notices Installing Your Modem About this guide . . . . . . . . . . . . . . . . . . . . . . . . 1 . . . . . . . Requirements . . . . . . . . . . . . . . . . . . . . . . . . 10 . . . . . . . . System requirements for Internet service 10 Where to find more help . . . . . . . . . . . . . . . . . . . . 1 . . . . . . Getting a high-speed Internet account 10 Software and firmw
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Linksys DPC3008/EPC3008 Notices Notices Important Safety Instructions About this guide Notice to installers This guide provides instructions and recommendations for installing, The servicing instructions in this notice are for use by qualified service personnel configuring, operating, maintaining, and troubleshooting the DPC3008 and only . To reduce the risk of electric shock, do not perform any servicing other EPC3008 DOCSIS 3 .0 cable modems . than that contained in the operating instructio
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Linksys DPC3008/EPC3008 Important Safety Instructions Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent exclusivement au personnel technique qualifié . Pour réduire les risques de chocs électriques, n’effectuer aucune intervention autre que celles décrites dans le mode d’emploi et les instructions relatives au fonctionnement, à moins que vous ne soyez qualifié pour ce faire . Aviso
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Linksys DPC3008/EPC3008 Important Safety Instructions Power source warning Important safety instructions A label on this product indicates the correct power source for this product . 1. Read these instructions . Operate this product only from an electrical outlet with the voltage and 2. Keep these instructions . frequency indicated on the product label . If you are uncertain of the type of 3. Heed all warnings . power supply to your home or business, consult your service provider or your loc
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Linksys DPC3008/EPC3008 Important Safety Instructions Eliminate AC mains overloads WARNING Avoid electric shock and fire hazard! Do not locate an outside antenna system in the vicinity of overhead power lines or power WARNING circuits . Touching power lines or circuits might be fatal . Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension cords, or integral convenience receptacles . For products that require battery power or other power sources to operate them, r
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Linksys DPC3008/EPC3008 Important Safety Instructions Protect from exposure to moisture and foreign Regulatory compliance statements objects United States FCC compliance WARNINGS • Avoid electric shock and fire hazard! Do not expose this This device has been tested and found to comply with the limits for a Class B product to dripping or splashing liquids, rain, or moisture . digital device, pursuant to part 15 of the FCC Rules . These limits are designed Objects filled with liquids, such as
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Linksys DPC3008/EPC3008 Important Safety Instructions EU FCC Declaration of Conformity This system has been evaluated for RF exposure for humans in reference to This device complies with Part 15 of FCC Rules . Operation is subject to the the ICNIRP (International Commission on Non-Ionizing Radiation Protection) following two conditions: 1) the device may not cause harmful interference, limits . The evaluation was based on the EN 50385 Product Standard to and 2) the device must accept any in
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Linksys DPC3008/EPC3008 Important Safety Instructions NOTe The full declaration of conformity for this product can be found in the Declarations of Conformity and Regulatory Information section of the appropriate product hardware installation guide, which is available on Cisco.com . The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: • EMC: EN 55022 and EN 55024 • EN 61000-3-2 and EN 61000-3-3 • Safety: EN 60950-1 This
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Linksys DPC3008/EPC3008 Product Overview NOTe Product Overview You will need an optional cable signal splitter and additional standard RF coaxial cables if you want to connect a VCR, a Digital Home Communications Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as your modem . Introduction Features Welcome to the exciting world of high-speed Internet . Your new cable modem meets industry standards for high-speed data connectivity . The modem delivers data and wir
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Linksys DPC3008/EPC3008 Product Overview Management Back panel • Software upgradeable by network download • Remote manageability using SNMP V1/V2 and V3 Front panel The front panel of your modem provides LED status indicators that indicate DPC3008 how well and at what state your modem is operating . See “Understanding the Front Panel Indicators” on page 14 for more information . EPC3008 1. ON/OFF SWITCH (Provided only on products that carry the CE mark)— Allows you to turn off of the modem wit
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Linksys DPC3008/EPC3008 Installing Your Modem Modem information Installing Your Modem You will need to give your service provider the following information, which is printed on the bar code label attached to the modem: • The serial number of the modem . The serial number consists of a series of decimal characters preceded by S/N . • The CM Media Access Control (CM MAC) address of the modem . The CM Requirements MAC address consists of a series of hexadecimal characters preceded by Before ins
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Linksys DPC3008/EPC3008 Installing Your Modem • Choose a location that is relatively protected from accidental disturbance Positioning the modem or harm, such as a closet, basement, or other protected area . Use the following illustration to guide you in positioning the modem on the • Choose a location with plenty of room for guiding the cables away from wall . the modem without straining or crimping them . • Choose a location that allows adequate ventilation around the modem . Wall-mounting
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Linksys DPC3008/EPC3008 Installing Your Modem Dimensions Mounting the modem to the wall Use this illustration as a guide for mounting the modem to the wall . (Image not 1. Using a drill with a 3/16-inch bit, drill two holes at the same height and to scale) 4 inches apart . 2. Are you mounting the modem into a drywall or concrete surface where a wooden stud is available? • If yes, go to Step 3 . • If no, drive the anchor bolts into the wall, and install the mounting screws into the anchor bolt
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Linksys DPC3008/EPC3008 Installing Your Modem NOTe NOTe Professional installation may be available . Contact your local To connect a TV, DHCT, set-top box, or VCR from the same cable service provider for help . connection, you will need to install a cable signal splitter (not included) . Always check with your service provider before using a splitter, because a splitter may degrade the signal . 4. Connect your computer to the modem by connecting one end of the yellow Ethernet cable to the et
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Linksys DPC3008/EPC3008 Understanding the Front Panel Indicators Normal operations (AC power applied) Understanding the Front Panel The following chart illustrates the appearance of the modem front panel LED status indicators during normal operations when AC power is applied to the Indicators gateway . Front panel LeD status indicators during normal conditions Front panel Normal operations indicator 1 POWER On Indicator charts 2 DS On 3 US On 4 ONLINE On Normal operations (power up) ON - Whe
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Linksys DPC3008/EPC3008 FAQs and Troubleshooting • To specify an IP address, click Use the following IP address, and then, FAQs and Troubleshooting in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings . 7. To specify IPv6 IP address settings, do one of the following: • To get IP settings automatically using DHCP, click Obtain an IPv6 address automatically, and then click OK . Frequently asked questions • To specify an IP address, click Use the following IPv6
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Linksys DPC3008/EPC3008 FAQs and Troubleshooting 5. Select both Obtain an IP address automatically and Obtain DNS 9. When your computer fully reboots, repeat Steps 1 through 7 to verify server address automatically in the Internet Protocol (TCP/IP) Properties that all TCP/IP settings are correct . If your computer still does not have window, and then click OK . a hardware address, contact your authorized Apple dealer or Apple technical support center for further assistance . 6. Click Yes to r
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Linksys DPC3008/EPC3008 FAQs and Troubleshooting Renewing the IP address on Macintosh systems Q. What if I don’t subscribe to cable TV? 1. Close all open programs . If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service . Contact your local service 2. Open your Preferences folder . provider for complete information on cable services, including high-speed 3. Drag the tcp/ip preferences file to the Trash . Internet access . 4. C
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Linksys DPC3008/EPC3008 FAQs and Troubleshooting • Verify that you have called your service provider and given them the The modem does not register an ethernet connection serial number and MAC address of your modem . • Verify that your computer has an Ethernet card and that the Ethernet driver software is properly installed . If you purchase and install an • If you are using a cable signal splitter so that you can connect the modem Ethernet card, follow the installation instructions . to othe