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User Guide
Samsung R519 Notebook
Contact us...
Call our Home Access helpline on 0800 988 4464
or email the team at home.access@xma.co.uk
For technical queries please call our technical
helpline on 0844 335 2234 or email the team
at nhatech@xma.co.uk
Our Head Office
address is:
XMA Limited
Wilford Industrial Estate
Ruddington Lane
Wilford
Nottingham
NG11 7EP
HOME ACCESS BUNDLE
ZZZ1582
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Contents Section 1: What should I receive in the box? Section 1: What should I receive in the box?.......................................................................... p.3 With your laptop you should find the following items: 1. A mains lead and adaptor Section 2: **IMPORTANT NOTES TO READ BEFORE USING COMPUTER**........................ p.4 2. Back pack 3. Mouse Power up.......................................................................................................................
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2.2 Content lock Section 2: **IMPORTANT NOTES TO READ As part of your connectivity package, T-Mobile have developed a content lock system to BEFORE USING COMPUTER** help prevent under 18s from accessing unmoderated and 18-rated material. T-Mobile content lock is installed on your T-Mobile Mobile Broadband USB stick – so should an under 18 use T-Mobile connectivity in another computer, filtering will still be provided. Power up This service is provided free of charge, in addition to the NetIn
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3. The DC IN light on the system indicators will glow green. If the AC adaptor is Section 3: Setting up your new computer either faulty, not connected or not switched on at the wall socket then no light will be shown. The following instructions will allow you to quickly and easily setup your new Home Access (HA) computer bundle. Please take the time to read these instructions. 3.1 How do I connect and start-up my computer? 1. Connect the mains lead into the AC adaptor as shown in Fig
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9. When carrying/transporting the laptop always keep it in the carry case provided, 2. Power on the laptop (see Fig. 5). this will prevent damage to it. Fig. 5 10. Protect your laptop from high/low temperatures, for example using it next to a fire or putting it on top or next to a radiator. REMEMBER, YOUR LAPTOP AND ACCESSORIES ARE ONLY COVERED BY THE MANUFACTURER’S WARRANTY IF THEY ARE FAULTY. IF DAMAGE, EVEN ACCIDENTAL DAMAGE HAPPENS THROUGH MISUSE/NEGLECT, YOU WILL HAVE TO PAY FOR ANY
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3.3 Connecting to the internet 6. Click on ‘Finish’ You will now reboot, and should restart, logging in again as ‘Parent’ When setting up for connecting to the internet for the first time: 1. Log in under the Parent account. Insert your T-Mobile stick into a USB port. Please wait approximately 15 seconds whilst the laptop detects the stick. You will hear some beeps whilst detection is in progress. Click ‘Run Autorun Exe.’ The following screen will appear, click Next. Wh
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Section 4: Managing your settings 4.1 Setting up the Parent account Your computer has two accounts already set up – the Parent account and the Learner account. The Learner account is the account for any users to use. The Parent account password should be changed at first use. This is essential to ensure the e-safety of other users (see section 2.2). Click the connect button to connect to T-Mobile. Once connected the Connect button will change to disconnect. 4. You will now be able to laun
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7. Enter the current password (xmahaadmin) and then enter the new password, and click ‘Change password’ to complete. 5. Select Change your Windows password (see below) Please remember: If your password is lost, it will restrict your ability to recover your machine to factory settings. 4.2 Net Intelligence To activate your Net Intelligence software, double click on the NI icon on your desktop, while connected to the internet: 6. Select Change your password 1. This will cause a browser wind
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2. Choose a user name and password, and enter the activation key from the enclosed 1. Select the ‘Update’ tab, and click ‘Update’ Activation Codes sheet. 3. Click ‘Create account’. You will now see this screen: 2. This process may take some time, as it is downloading any and all update to ensure maximum protection for your computer. 3. As it is updating, you will see: 4. Enter your chosen Username and password. (From this screen you will also be able to open the Net Intelligence user
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5.2 XMA technical helpline details Section 5: Further help and support Our technical helpline is open at the following times: Monday – Sunday 8.00am – 10.00pm including Bank Holidays. 5.1 How do I action a system recovery? Closed Christmas Day. If you are having severe problems with your computer and you want to restore your Telephone: 0844 335 2234* computer to its original settings, please follow these instructions. *National Rate phone number from landlines, charges from mobile phone var
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b) will only pay for carriage costs within the UK. You must pay for any additional carriage Section 6: Returns policy costs if the equipment needs to be delivered outside the UK. By law, customers in the European Union have the right to withdraw from the purchase Claims Notifications & Requirements of an item within seven working days of the day after the date the item is delivered, this is to allow you to inspect the goods for suitability. You must take care of the goods whilst In order
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THIS SERVICE DOES NOT COVER Section 8: Glossary of terms 1. Unattended Equipment We recommend these terms are read before setting up your laptop. The occurrence of a theft whilst the equipment is left unattended: Mobile Broadband USB stick 150 or Mobile Broadband stick or Stick – refers to item a) in a vehicle, unless the equipment was: number on Fig. 1. Used to enable connection to the internet. 1 i) in the locked boot of a saloon car; or Anti-virus/Threats/Firewall/Viruses – refers