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Maintenance and Service
Guide
HP Pavilion zd8000 Notebook PC
Document Part Number: 372712-002
February 2008
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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© Copyright 2005–2008 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.4 External Components. . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18 2Troubleshooting 2.1 Computer Setup . . . . . . . . . . . . . . . . . . . . .
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.5 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12 5.6 Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
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1 Product Description The HP Pavilion zd8000 Notebook PC offers advanced modularity, Intel® Mobile Pentium® 4 processors, and extensive multimedia support. HP Pavilion zd8000 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz front side bus (FSB) with HT Technology ❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with HT Technology ❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with HT Technology ❏ Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with HT Technology ❏ Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with HT Technology ■ The following displays are availa
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Product Description ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11b and 802.11b/g WLAN device ■ Support for one Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 180- and 135-watt AC adapter with 3-wire power cord, varying by notebook model ■ 12-cell Li-Ion battery pack ■ Stereo speakers with volume up, volume mute, and volume down buttons ■ Support for the following optical drives: ❏ 8X Max D
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Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information). 2. Remove the real time clock (RTC) battery (refer to Section 5.16, “System Board,” for more information on removing and replacing the RTC battery). 3. Wait approximately 5 minutes. 4. Repla
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Product Description 1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Display release latch Opens the notebook. 2 Stereo speakers (2) Produce stereo sound. 3 Power/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. 4Battery light ■ On: Battery pack is charging. ■ Blinking: Battery pack has reached a low-
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Product Description The external components on the right side of the notebook are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function 1 Digital Media Slot Supports the following optional digital media: Secure Digital (SD) Memory Card, Secure Digital Input/Output (SD I/O), Memory Stick, Memory Stick Pro, MultiMediaCard, xD-Picture Card, and SmartMedia card. 2 ExpressCard slot Supports an optional ExpressCard. 3 1394 port Conn
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Product Description Table 1-2 Right-Side Components (Continued) Item Component Function 4 Expansion port 2 Connects to an optional notebook expansion product. 5 PC Card eject button Ejects an optional PC Card from the PC Card slot. 6 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. Also serves as a storage location for the optional mobile remote control. 7 Digital drive bay Supports an optional USB digital drive. 8 Digital drive eject Ejects an optional
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Product Description The external components on the left side of the notebook are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 Exhaust vent Provides airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 2 USB port Connects an optional 1.1- or 2.0-compliant USB de
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Product Description The external components on the rear panel of the notebook are shown below and described in Table 1-4. Rear Panel Components Table 1-4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the notebook. 2 Power connector Connects an AC adapter. 3 USB port Connects an optional 1.1- or 2.0-compliant USB device. 4 S-Video-out jack Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or vide
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Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components 1–10 Maintenance and Service Guide
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Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 caps lock key Enables caps lock and turns on the caps lock light. 2 f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys. 3 num lock key Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. 4 Keypad keys (15) In Windows, can be used like the keys on an external numeric k
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Product Description The upper components of the keyboard are shown below and on the following page and described in Tables 1-6 and 1-7. Upper Keyboard Components 1–12 Maintenance and Service Guide
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Product Description Table 1-6 Upper Keyboard Components Item Component Function 1 Power/standby button When the notebook is: ■ Off, press to turn on the notebook. ■ On, briefly press to initiate standby. ■ In standby, briefly press to resume from standby. ■ In hibernation, briefly press to restore from hibernation. If the system has stopped ✎ responding and Microsoft Windows shutdown procedures cannot be used, press and hold the power/standby button for at least 4 seconds to turn off the
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Product Description The top components of the notebook are shown below and described in Table 1-7. Notebook Top Components 1–14 Maintenance and Service Guide
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Product Description Table 1-7 Notebook Top Components Item Component Function 1 TouchPad Moves the pointer and selects or activates items on the screen. 2 TouchPad light On: TouchPad is enabled. 3 TouchPad button Enables/disables the TouchPad. 4 Wireless button Turns the wireless network device on and off (select models only). Wireless light On: An integrated wireless device has been enabled. 5 Caps lock light On: caps lock is on. 6 Num lock light On: num lock or the numeric keypad is on. 7 T
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Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function 1 Exhaust vents (4) Provide airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 1–16 Maintenance and Service Guide
