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HP Pavilion Sleekbook 14 and
HP Pavilion Ultrabook 14
Maintenance and Service Guide
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© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD and AMD Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is su
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 7 Display .................................................................................................................................................. 7 Top .......
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Top cover ........................................................................................................................... 43 Power button board ........................................................................................................... 45 Hard drive .......................................................................................................................... 47 USB board/audio jack ...........................................................................
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Hard drive specifications .................................................................................................................... 85 8 Windows 8 – Backing up, restoring, and recovering ................................................................................ 86 Creating recovery media and backups ............................................................................................... 86 Creating HP Recovery media .......................................................
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viii
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1 Product description Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model (UMA) graphics computer computer model model Product HP Pavilion Sleekbook 14 √√ √ √ Name HP Pavilion Ultrabook 14 √√ Processors 3rd Generation Intel® Core™ i5 processors: Intel Core i5-3317U (1.7 GHz, turbo up to 2.6 √√ GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W) 3rd Generation Intel Core i3 processors: Intel Core i3-3217U (1.8 GH
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Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model (UMA) graphics computer computer model model AMD A68M FCH chipset for use with √ computer models with AMD processors Graphics Supports HD Decode, DX11, and HDMI √√ √ √ Supports Optimus √ Internal graphics (UMA) for use with computer models with Intel processors: ● Intel HD Graphics 4000 for use with √√ computer models with 3rd Generation Intel Core processor
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Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model (UMA) graphics computer computer model model DDR3-1600 MHz Dual Channel support for √√ use with computer models with 3rd Generation Intel Core processors DDR3L-1600 MHz Dual Channel support for √√ use with computer models with 3rd Generation Intel Core processors DDR3-1333 MHz support (DDR3-1600/ √√ √ √ DDR3L-1600 downgrade to DDR3-1333), for use with computer mode
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Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model (UMA) graphics computer computer model model ● 500 GB, 5400 rpm, 9.5 mm √√ √ √ ● 500 GB, 5400 rpm, 7.0 mm √√ √ √ ● 320 GB, 5400 rpm, 9.5 mm √√ √ √ ● 320 GB, 5400 rpm, 7.0 mm √√ √ √ Supports 32 GB mSATA solid-state drive for √√ use with computer models with Intel Core processors, with system memory up to 8 GB (not supported on Ubuntu Linux) Audio and One digital m
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Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model (UMA) graphics computer computer model model External HP Multi-Format Digital Media Reader slot √√ √ √ media card with push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ● MultiMediaCard (MMC) Internal ● One half-s
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Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model (UMA) graphics computer computer model model Intel AT-p Ready support √√ Operating Preinstalled: system ● Windows® 8 Professional 64 bit √√ √ √ ● Windows 8 Standard 64 bit √√ √ √ ● FreeDOS 2.0 √√ √ √ ● Ubuntu Linux √√ √ Serviceability End-user replaceable parts: √√ √ √ ● AC adapter ● Battery ● Keyboard 6 Chapter 1 Product description
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2 External component identification Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. (4) Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, ke
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Top TouchPad Component Description (1) TouchPad light (not supported on Ubuntu ● Amber: The TouchPad is off. Linux) ● Off: The TouchPad is on. (2) TouchPad on/off button (not supported on Turns the TouchPad on or off. Ubuntu Linux) (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the
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Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep (Suspend) state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. (2) Caps lock light White: Caps lock is on, which switches the letter keys to all capital letters. (3) Mute light ● Amber: Computer sou
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Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep (Suspend) state, press the button briefly to exit that state. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, pr
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key (for Windows computer models). (2) fn key Displays system information when pressed in combination with the esc key (for Windows computer models). (3) Operating system key For Windows computer models, returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the operating system logo key again will return you to the previous screen. For Linux computer models, displa
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Left side Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) USB 2.0 port Connects an
