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HP EliteBook 8560p Notebook PC
HP ProBook 6560b Notebook PC
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 9 Display .................................................................................................................................................. 9 Top .......
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Drive handling ................................................................................................... 52 Grounding guidelines ......................................................................................................... 53 Electrostatic discharge damage ........................................................................ 53 Packaging and transporting guidelines ............................................. 54 Workstation guidelines ...................................
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Determining the BIOS version ......................................................................... 122 Downloading a BIOS update ........................................................................... 122 Using System Diagnostics ................................................................................................................ 123 6 Specifications ...............................................................................................................................
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1 Product description Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Product Name HP ProBook 6560p Notebook PC √ HP EliteBook 8560p Notebook PC √ Processors Intel® Core™ i7 processor, Dual Core 2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3 √ cache, 4 threads Intel® Core i5 processors, Dual Core (not available with iAMT, Intel QM67 chipset) 2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3 √ cache, 4 threads 2520M, 2.50-GHz (Turbo up to 3.20) pr
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Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √√ 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √√ 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √ with WWAN 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √ with WWAN 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √√ with camera 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √√ with camera 39.6-cm (15.6-in) HD, anti-gl
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Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Supports the following solid-state drives: √√ ● 160-GB ● 128-GB Upgrade bay Fixed √√ Customer-accessible √√ Serial ATA √√ 12.7-mm tray load √√ Supports “No Drive” option √√ Supports the following 12.7-mm SATA optical drives: √√ ● DVD-ROM ● DVD+/-RW SuperMulti DL ● Blu-ray ROM DVD+/-RW SuperMulti DL Supports the following 9.5-mm SATA hard drive: ● 500-GB, 7200-rpm Supports the following 12.7-mm SATA optical dr
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Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Three WLAN antennas built into display assembly √ Supports “no WLAN” option √√ Supports the following WLAN formats: √√ ● Broadcom 802.11 b/g/n, 1×1 ● Broadcom 802.11 a/b/g/n, 2×2 ● Intel Centrino Advanced N 6205, 2×2 a/b/g/n ● Intel Centrino Wireless-N 1000, 1×2 b/g/n √ ● Atheros 802.11 a/b/g/n 3×3 √ ● Intel Centrino Ultimate-N 6300, 3×3 a/b/g/n √ Integrated WWAN options by way of wireless module: Two WWAN
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Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC VGA (Dsub 15-pin) supporting 1920 × 1200 external √√ resolution at 75-GHz (hot plug with auto-detect) 1394a √√ Serial port √√ 3-pin AC power √√ Secondary battery connector √√ Docking connector √√ Docking HP Docking Station √√ HP Advanced Docking Station √√ Keyboard/pointing Keyboard with numeric keypad √√ devices Dual point √√ Spill-resistant design √√ Full chiclet keyboard √√ Touchpad includes: on/off bu
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Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Operating system Preinstalled: Windows 7 Professional 32 with Microsoft® Basics √√ Windows 7 Professional 64 with Microsoft Basics √√ Windows 7 Home Premium 64 with Microsoft Basics √√ Windows 7 Home Premium 32 with Microsoft Basics √√ Windows Vista Home Basic 32 with Microsoft Basics √√ Novell™: SuSE Linux™ – SLED 11 √ FreeDOS √√ Preinstalled with Microsoft Office: Windows 7 Professional 32 with Microsoft
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Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Windows Vista Basic 32 with Microsoft Office 2010 √√ Starter Windows Vista Basic 32 with Microsoft Office 2010 √√ Personal Windows Vista Basic 32 with Microsoft Office 2010 √√ Home & Business Windows Vista Basic 32 with Microsoft Office 2010 √√ Professional Restore Media: Windows 7 Professional 64 √√ Windows 7 Professional 32 √√ Windows 7 Home Basic 32 √√ Windows 7 Home Premium 64 √√ Windows 7 Home Premium
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Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Keyboard √√ Bluetooth module √√ 8 Chapter 1 Product description
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2 External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* — 8560p models Send and receive wireless signals to communicate with wireless local area networks (WLAN). WLAN antennas (2)* — 6560b models (3) WWA
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Component Description (5) Webcam light (select models only) On: The webcam is in use. (6) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. (7) Ambient light sensor When activated, the sensor automatically adjusts the display brightness based on the lighting conditions in your environment. (8) Keyboard light On: When the keyboard light is activated. (9) Keyboard light button Used to activate the keyboard lig
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Component Description (6) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located
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Component Description (6) Right pointing stick button (select models Can be used with the pointing stick and functions like the only) right button on an external mouse. (7) Right TouchPad button Functions like the right button on an external mouse. Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) TouchPad on/off light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light On: Caps lock is on. 12 Chapter 2 External c
