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HP Compaq 6735b Notebook PC and
HP Compaq 6730b Notebook PC
Maintenance and Service Guide
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© Copyright 2008 Hewlett-Packard Development Company, L.P. AMD Athlon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein
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MSG revision history Revision Publication date Description A November 2009 The AC adapter descriptions and part numbers have been updated to 463958-001 for the 65-W HP Smart AC adapter for use in all countries and regions except India and 577170-001 for the 65-W HP Smart AC adapter for use in India. The information was updated in the following locations: Product description on page 1, Miscellaneous parts on page 31, and Sequential part number listing on page 32. B February 2010 The serial connec
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iv MSG revision history
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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vi Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 9 Top components ................................................................................................................................... 9 Top components ....
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Workstation guidelines ..................................................................... 42 Equipment guidelines ....................................................................... 43 Unknown user password ................................................................................................... 44 Component replacement procedures ................................................................................................. 45 Service tag .....................................
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Restoring factory settings in Computer Setup ................................................................. 104 Computer Setup Menus ................................................................................................................... 105 File menu ......................................................................................................................... 105 Security menu ..............................................................................................
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Performing a recovery ...................................................................................................................... 144 Recovering the hard drive using f11 ................................................................................................. 144 Recovering information using a Windows Vista operating system DVD (purchased separately) .... 145 9 Connector pin assignments ..........................................................................................
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1 Product description Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN Product Name HP Compaq 6730b √ √ Notebook PC HP Compaq 6735b √ √ Notebook PC Processors ● Intel® Core™ 2 Duo √ √ T9600 2.80-GHz processor, 35W, 6- MB L2 cache, 800- MHz front side bus (FSB) Intel Core 2 Duo √ √ ● P9500 2.53-GHz processor, 25W, 6- MB L2 cache, 800- MHz FSB ● Intel Core 2 D
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Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN ● AMD Turion X2 Ultra √ √ Dual Core ZM-80 2.10-GHz processor, 35W 2-MB L2 cache AMD Turion X2 Dual √ √ ● Core RM-70 2.00- GHz processor, 35W, 1-MB L2 cache ● AMD Athlon™ X2 √ √ QL-60 1.90-GHz processor, 35W, 1- MB L2 cache AMD Sempron™ √ √ ● SI-40 2.00-GHz processor, 25W, 512-KB L2 cache Chipset ● Northbridge: G
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Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN Supports dual-channel √ √ √ √ memory Supports up to 4 GB of √ √ √ √ system RAM PC2-6400, 800-MHz, √ √ √ √ DDR2 Supports the following √ √ √ √ configurations: 8192-MB total ● system memory (4096 × 2, dual- channel) 4096-MB total ● system memory (4096 × 1) 4096-MB total ● system memory (2048 × 2, dual- channel) 3072-M
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Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN Supports the following √ √ √ √ drives: ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm ● 120-GB, 7200-rpm ● 120-GB, 5400-rpm Optical drives Fixed (loosening of 1 √ √ √ √ screw required) Customer-accessible √ √ √ √ Parallel ATA √ √ √ √ 12.7-mm tray load √ √ √ √ Supports the following √ √ √ √ drives: DVD±RW and CD- ● RW SuperM
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Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN 56K V.92 1.5-inch data/ √ √ √ √ fax modem with digital line guard Ethernet Low-cost 10/100/1000 √ √ √ √ Ethernet network interface card (NIC) NIC Power Down √ √ √ √ Technology S4/S5 wake on local area √ √ √ √ network (LAN) on AC power Power Down Technology √ √ √ √ S4/S5 wake on LAN (on/ AC) Wireless Integrated WLAN
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Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN Media Card Reader √ √ √ √ supporting Memory Stick, Memory Stick Pro, MultiMediaCard, MultiMediaCard Plus, Secure Digital (SD) Memory Card, SD High Capacity Memory Card, xD-Picture Card, xD- Picture Card Type H, and xD-Picture Card Type M Ports Audio-in (stereo √ √ √ √ ● microphone) Audio-out (stereo ● headphone) Dockin
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Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN Touch-sensitive controls √ √ √ √ Spill-resistant √ √ √ √ Power 65-W HP Smart AC √ √ √ √ requirements Adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) and HP Fast Charge Technology 6-cell, 55-Wh Li-ion √ √ √ √ battery 6-cell, 47-Wh Li-ion √ √ √ √ battery Support for
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Category Description HP Compaq HP Compaq HP Compaq HP Compaq 6730b 6730b 6735b 6735b Notebook Notebook PC Notebook PC Notebook PC PC without with WWAN without WWAN with WWAN WWAN Restore media: √ √ √ √ ● Windows Vista 32 Home Basic ● Windows Vista Business 32 ● Windows Vista Business 64 ● Windows Vista Ultimate ● Windows XP Pro, Service Pack 2 ● Windows Vista (DRDVD) ● Windows XP Pro (DRDVD) Certified: √ √ √ √ Microsoft WHQL ● SuSE Linux ● Web support: √ √ √ √ ● Windows XP Pro ● Windows Vista
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2 External component identification Top components Top components Item Component Function (1) WLAN antenna locations Send and receive signals from one or more WLAN devices. These antennae are not visible from the outside of the computer. (2) Internal microphones (2) (select models only) Record sound. NOTE: Some models have one internal microphone. (3) WWAN antenna locations (select models only) Send and receive signals from one or more WWAN devices. These antennae are not visible from the outsid
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Item Component Function (4) Webcam light (select models only) On: The integrated camera is in use. (5) HP Webcam (select models only) Records audio and video and captures still photographs. Buttons, switches, and fingerprint reader Item Component Function (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to initiate Hibernation. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. ● W