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HP 4410t Mobile Thin Client
Maintenance and Service Guide
Document Part Number: 571223-001
July 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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© Copyright 2009 Hewlett-Packard Development Company, L.P. Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clo
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Contents 1 Product description 2 External component identification Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4 Removal and replacement procedures Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Grounding
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5 Computer Setup Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Computer Setup menus . . . . . . . .
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8 Connector pin assignments Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
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1 Product description Category Description Product name HP 4410t Mobile Thin Client Processors Intel® Celeron® 575 2.00-GHz processor, 1-MB L2 cache, 667-MHz front side bus (FSB) Chipset Northbridge: Intel GL40 667-MHz FSB Southbridge: Intel ICH-9M Graphics Mobile Intel GMA X4500 HD Universal Memory Architecture (UMA) integrated with shared video memory (dynamically allocated) Panel ■ 14.0-in, high-definition (HD, 1366 × 768), AntiGlare, light-emitting diode (LED) display assembly ■ 16:9 rati
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Product description Category Description Ethernet Marvell 88E8072-B1 10/100/1000 Ethernet S3/S5 wake on LAN (AC mode only) Ethernet cable not included Power requirements 65-W HP Smart Adapter 6-cell, 2.20-Ah (47-Wh) Li-ion battery Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats: ■ Broadcom 4322AGN 802.11a/b/g/n WLAN module ■ Broadcom 4312G 802.11b/g WLAN module External media
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2 External component identification Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Top components Your computer may look slightly different from the illustrations in this section. ✎ Wireless antennas Component Description WLAN antennas (2) Send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. For optimal transmissi
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External component identification Display components Item Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Internal microphone Records sound. 2–2 Maintenance and Service Guide
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External component identification Buttons, switches, and speakers Item Component Description (1) Speakers (2) Produce sound. (2) Internal display switch Turns off the display if the display is closed while the power is on. (3) Info button Launches system information. (4) Power button ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button to shut down the computer. ■ When the computer is in the Standby state, press the button briefly to
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External component identification Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad. (6
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External component identification Lights Item Component Description (1) Caps lock light On: Caps lock is on. (2) Info light ■ On: The computer is on. ■ Blinking (5 times): When the computer is on, press the button to display system information. ■ Off: The computer is off or in the Standby state. (3) Power light ■ On: The computer is on. ■ Blinking: The computer is in the Standby state. ■ Off: The computer is off. Maintenance and Service Guide 2–5
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External component identification Pointing devices Item Component Description (1) TouchPad* Moves the pointer, and selects or activates items on the screen. (2) Left TouchPad button* Functions like the left button on an external mouse. (3) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse. 2–6 Maintenance and Service
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External component identification Front components Item Component Description (1) Drive light Blinking: The flash drive or optional optical drive is being accessed. (2) Wireless button Turns the wireless feature on or off, but does not establish a wireless connection. A wireless network must be set up in order to establish a ✎ wireless connection. (3) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ■
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External component identification Left-side components Item Component Description (1) ExpressCard slot Supports optional ExpressCards. (2) Security cable slot Attaches an optional security cable to the computer. The security cable is designed to act as a deterrent, but it may not ✎ prevent the computer from being mishandled or stolen. (3) RJ-45 (network) jack Connects a network cable. (4) Vent Enables airflow to cool internal components. The computer fan starts up automatically to cool internal
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External component identification Right-side components Item Component Description (1) USB ports (2) Connect optional USB devices. (2) RJ-11 (modem) jack Connects a modem cable. (3) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs. (4) Optical drive light (select models only) Blinking: The optical drive is being accessed. (5) Battery light ■ Amber: A battery is charging. ■ Turquoise: A battery is close to full charge capacity. ■ Blinking
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External component identification Bottom components Item Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. 2–10 Maintenance and Service Guide
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3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product’s hardware components. The part num