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268135-003.book Page 1 Thursday, January 30, 2003 9:12 AM
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Maintenance and Service Guide
Evo Notebook N800c,
Evo Notebook N800v,
Evo Notebook N800w, and
Presario 2800 Mobile PC Series
Document Part Number: 268135-003
January 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassem
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268135-003.book Page 2 Thursday, January 30, 2003 9:12 AM © 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions contained herein or for in
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268135-003.book Page iii Thursday, January 30, 2003 9:12 AM Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–41 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–43 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–44 1.5 Computer External Components . . . . . . . . . . . . . . 1–45 1.6 Design Overv
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268135-003.book Page iv Thursday, January 30, 2003 9:12 AM Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components. . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3–18 3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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268135-003.book Page v Thursday, January 30, 2003 9:12 AM Contents 5.13 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–33 5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38 5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40 5.17 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . 5–42 5.18 System Board . . .
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268135-003.book Page 1 Thursday, January 30, 2003 9:12 AM 1 Product Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal Computers offer advanced modularity, Intel Mobile Pentium 4 processors with SpeedStep technology with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Presario 2800 and Evo Notebook N800 Maintenance and Service Guide 1–1
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268135-003.book Page 2 Thursday, January 30, 2003 9:12 AM Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N800c, Evo Notebook N800v, Evo Notebook 800w, and Presario 2800 Model Naming Conventions Key N800w P 220 U5 60 W C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series N = Evo Notebook 800 = 800 Series designator P = Presario 2800 = 2800 Series 2 Processor type P = Intel Pentium 4 3 Processor speed 220
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268135-003.book Page 3 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts, labor, and on-site, next business day response N800c P 170 P5 30 V C 25 2 United States 470041-454 N800c P 170 P5 30 V C 25 O United States 470041-455 N800c P
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268135-003.book Page 4 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor, 2-year warranty on on-site, next business day response N800c P 200 P5 30 V C 25 2 Asia Pacific 470049-178 Latin America 47
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268135-003.book Page 5 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800C P 200 P5 30 V C 25 O Asia Pacific 470049-123 Latin America 470049-115 Australia 470049-117 (NAFTA) Belgium 470049-080 The Netherlands 470049-094 Brazil 470049-116 Norway 470049-096 Czech Republic 470049-081 People’s 470049-129 Denmark 470049-083 Republic European 470049-084 of China International Portugal 470049-097 France 470049-085 Russia 470049-098 Fre
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268135-003.book Page 6 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor N800c P 180 U5 60 W C 51 O Belgium 470035-393 The Netherlands 470035-436 Czech Republic 470035-396 Norway 470035-440 Denmark
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268135-003.book Page 7 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P5 60 W C 51 O Asia Pacific 470035-307 Latin America 470035-299 Australia 470035-305 (NAFTA) Brazil 470035-302 People’s 470035-308 French Canada 470035-293 Republic Hong Kong 470035-310 of China Japan 470035-295 Taiwan 470035-309 Korea 470035-319 United States 470035-289 Latin America 470035-297 N800c P 170 P5 40 W C 25 2 Asia Pacific 470035-304 Lat
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268135-003.book Page 8 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 2 Asia Pacific 470035-260 Latin America 470035-254 Australia 470035-258 (NAFTA) Belgium 470035-228 The Netherlands 470035-238 Brazil 470035-256 Norway 470035-239 Czech Republic 470035-229 People’s 470035-262 Denmark 470035-230 Republic European 470035-231 of China International Portugal 470035-240 France 470035-232 Russia 470035-241 Fre
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268135-003.book Page 9 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 O Asia Pacific 470035-033 Latin America 470035-048 Australia 470035-031 (NAFTA) Belgium 470035-008 The Netherlands 470035-018 Brazil 470035-030 Norway 470035-019 Czech Republic 470035-009 People’s 470035-035 Denmark 470035-010 Republic European 470035-011 of China International Portugal 470035-020 France 470035-012 Russia 470035-021 Fre
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268135-003.book Page 10 Thursday, January 30, 2003 9:12 AM Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 160 X5 20 V C 25 O Asia Pacific 470035-220 Latin America 470035-217 Australia 470035-219 (NAFTA) Brazil 470035-218 People’s 470035-221 French Canada 470035-214 Republic Hong Kong 470035-223 of China Japan 470035-215 Taiwan 470035-222 Korea 470035-224 United States 470035-213 Latin America 470035-216 N800c P 160 X5 20 D C 25 2 Belgium 470035-375 The Net
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268135-003.book Page 11 Thursday, January 30, 2003 9:12 AM Product Description Table 1-3 Compaq Evo Notebook N800v Models The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 200 P5 40 W C 25 O French Canada 470044-432 United States 470044-406 The following Compaq Evo Notebook N800v models use config. code KSQZ and feature
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268135-003.book Page 12 Thursday, January 30, 2003 9:12 AM Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSRZ and feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 2-year warranty on parts and labor N800V P 180 P5 40 W C 51 2 Germany 470053-801 N800V P 180 P5 40 W C 25 O Germany 470053-767 N800V P 180 X4 30 V C 25 2 Germany 470053-856 N800V P 180 X4 30 V C 25
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268135-003.book Page 13 Thursday, January 30, 2003 9:12 AM Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800V P 200 P5 40 W C 25 2 Belgium 470053-885 Norway 470053-898 Czech Republic 470053-886 Portugal 470053-899 Denmark 470053-888 Russia 470053-901 European 470053
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268135-003.book Page 14 Thursday, January 30, 2003 9:12 AM Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 P5 40 W C 25 2 Belgium 470053-770 Norway 470053-788 Czech Republic 470053-771 Portugal 470053-789 Denmark 470053-772 Russia 470053-790 European 470053-775 Saudi Arabia 470053-769 International Slovenia 470053-791 France 470053-776 Spain 470053-795 Greece/Poland 470053-779 Sweden/Finland 470053-796 Hungary 470053-780 Switzerland 470053-797 Israel 470
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268135-003.book Page 15 Thursday, January 30, 2003 9:12 AM Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 X4 30 V C 25 2 Belgium 470053-831 Norway 470053-847 Czech Republic 470053-836 Portugal 470053-848 Denmark 470053-838 Russia 470053-849 European 470053-839 Saudi Arabia 470053-850 International Slovenia 470053-830 France 470053-841 Spain 470053-851 Greece/Poland 470053-842 Sweden/Finland 470053-852 Hungary 470053-843 Switzerland 470053-853 Israel 470
