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267637-001.book Page i Friday, January 11, 2002 3:54 PM
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Maintenance, Shipping and Travel
Compaq Notebook Series
Document Part Number: 267637-001
April 2002
This guide explains how to maintain your notebook, provides
steps for routine care, and includes guidelines to prepare the
notebook for shipping or traveling.
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267637-001.book Page ii Friday, January 11, 2002 3:54 PM © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any k
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267637-001.book Page iii Friday, January 11, 2002 3:54 PM Contents Maintenance, Shipping and Travel Maintaining Your Software . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installing a Retail Version of an Operating System . . . 1 Virus Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Backup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Maintaining Your Hardware . . . . . . . . . . . . . . . . . . . . . . . . 3 Monitoring Noteboo
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267637-001.book Page 1 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Maintaining Your Software Compaq recommends that you install all software updates as they become available. However, if your system is connected to a network, you may need to confer with your Information Services department before updating system ROM. For details on maintaining or restoring your software and instructions on downloading updates, refer to the Software Guide on this CD. Installing a Ret
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267637-001.book Page 2 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Virus Protection If you use the notebook for email or to access the World Wide Web, you risk infecting the system with a computer virus. You can protect the notebook from infection by installing antivirus software. Several products available on the market will detect the virus, destroy it, and repair any damage it causes. Contact your authorized Compaq retailer for details. Backup Utilities To protec
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267637-001.book Page 3 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Maintaining Your Hardware Your notebook is designed as a durable product. To maintain its performance and promote longevity, follow these guidelines: ■ Carry and store your notebook in a portable carrying case. CAUTION: To prevent possible damage to the display, do not Ä place anything on top of the notebook even when it is in the carrying case. ■ Keep Zip disks, diskettes and modular disk drives away
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267637-001.book Page 4 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel ■ If the notebook will not be used for a week or more, shut it down. ■ If the notebook will be disconnected from external power for more than 2 weeks: ❏ Shut down the notebook. ❏ Remove all battery packs and store them in a cool, dry place. For detailed shut down procedures, refer to the Hardware Guide on this CD. Monitoring Notebook Temperature Your notebook is designed to run demanding applications
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267637-001.book Page 5 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Cleaning the Keyboard Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. Ideally, use a can of compressed air with a straw extension to blow air in and around the keys. Cleaning the Keyboard CAUTION: Do not use liquids of any kind on the keyboard, because Ä they may permanently damage your keyboard. Do not use a
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267637-001.book Page 6 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Cleaning the Display To remove smudges and lint, frequently clean your display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use an antistatic screen cleaner or pre-moistened antistatic wipes. CAUTION: Never spray water, cleaning fluids, or chemicals on the Ä screen. This can permanently damage your notebook. Cleaning the TouchPad Grease and dirt on the TouchPad can c
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267637-001.book Page 7 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Cleaning an External Mouse Keeping an external mouse clean can substantially improve its performance and prevent loss of mouse pointer control. To clean an external mouse, complete the following steps: 1. Turn the mouse over and rotate the circular plate about 1/4-inch counter-clockwise until it pops loose. Most mice have an arrow to indicate the direction to turn the plate. Turning the mouse over Mai
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267637-001.book Page 8 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel 2. Remove the ball from your mouse and clean it with an antistatic wipe or a lint-free cotton cloth. Removing the ball from the mouse 3. Spray the inside of the mouse with compressed air or clean it with a non-cotton swab to remove loose debris and dust. Cleaning the mouse 4. Replace the ball and the bottom plate. 8 Maintenance, Shipping and Travel
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267637-001.book Page 9 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Caring for Drives Drives are fragile notebook components that must be handled with care. The following cautions apply to all drives at all times. CAUTION: To prevent loss of work, damage to the notebook or a drive: Ä ■ Electrostatic discharge can damage electronic components. To prevent electrostatic damage to the notebook or a drive, follow these 2 precautions: 1) Discharge yourself from static elect
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267637-001.book Page 10 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel Preparing the Notebook for Shipping or Travel 1. Back up your work. 2. Remove all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Shut down the notebook. 4. If the notebook will be disconnected from an external power source for more than 2 weeks, shut down the notebook, remove all battery packs, and store them in a cool, dry place. 5. Turn off, then disconnect, all external devices. 6. If you ar
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267637-001.book Page 11 Friday, January 11, 2002 3:54 PM Maintenance, Shipping and Travel ■ If you expect to encounter climatic extremes, review the Operating Environment guidelines in the Hardware Guide on this CD. ■ If you are traveling internationally: ❏ Consult with a Compaq authorized dealer, reseller, or service provider about power cord and adapter requirements for each location in which you plan to use the notebook. (Voltage, frequency, and plug configurations vary.) To contact
