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Aspire 5349, 5749 & 5749Z
SERVICEGUIDE
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Revision History Refer to the table below for the updates made to this service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lang
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Conventions The following conventions are used in this manual: ! WARNING: Indicates a potential for personal injury. ! CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: + Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are shown in ita
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General Information 0 This service guide provides all technical information relating to the basic configuration for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, the regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact the regional offices or the respons
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CHAPTER 1 Hardware Specifications Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Audio
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Display Supported Resolution (LCD Supported Resolution) 1-32 Display Supported Resolution (GPU Supported Resolution) 1-32 Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 3G Card (not available in this model) . . . . . . . . . . . . . . . . . . 1-34 Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . 1-35 Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36 Battery. . . . . . . . . . . .
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Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Using STUUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 Using the LAN MAC EEPROM Utility. . . . . . . . . . . . . . . . . . . 2-27 Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28 CHAPTER 3 Machine Maintenance Procedures Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information .
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PCH Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 DIMM (Dual In-line Memory Module) Removal . . . . . . . . . . 3-35 DIMM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38 DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations . . . . . . . . . 5-3 Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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x
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CHAPTER 1 Hardware Specifications
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Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 Audio Subsystem . . . . . . . . . .
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Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36 VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 USB Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 System Power Management . . . . .
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1-4
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Hardware Specifications and Configurations Features 0 Below is a summary of the computer’s features: Operating System 0 Genuine Windows® 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit Platform 0 Aspire 5349 0 Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 GHz/1.5 GHz, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache Mobile Intel® HM65 Express Chipset Aspire 5749 0 Intel® Core™ i3-2310M/i3-2330M/i3-2350M processor (3 MB L3 cache, 2
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Two built-in stereo speakers MS-Sound compatible Built-in microphone Graphics 0 Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10.1 Dual independent display support 16.7 million colors External resolution / refresh rates:6 VGA port up to 2048 x 1536: 75 Hz HDMI® port up to 1920 x 1080: 60 Hz MPEG-2/DVD decoding WMV9 (VC-1) and H.264 (AVC) decoding HDMI® (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Cont
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Wireless and networking 0 WLAN: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth® 3.0+HS Bluetooth® 2.0/2.1+EDR LAN: Fast Ethernet, Wake-on-LAN ready Dimension and Weight 0 Dimensions: 381 (W) x 253 (D) x 29.6/34.7 (H) mm (15 x 9.96 x 1.17/1.37 inches) Weight: 2.4 kg (5.29 lbs.)10 with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-savin
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Input and Controls 0 Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down I/O Ports 0 2-in-1 card reader (SD™, MMC) Three USB 2.0 ports External display (VGA) port Headphone/speaker jack Microphone-in jack Ethernet (R
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Environment 0 Temperature: Operating: 41 F to 95 F (5 C to 35 C) Non-operating: -4 F to 149 F (-20 C to 65 C) Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% Hardware Specifications and Configurations 1-9
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Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe® Flash® Player 10.1 Adobe® Reader® 9.1 AUPEO! (US only) Bing™ Bar Kobo™ (Canada only) Microsoft® Office Starter 2010: Includes limited-functionality Microsoft® Word and Excel with advertising; no PowerPoint or Outlook. Buy Office 2010 to use the full-featured software. New York Times Reader (US only) NOOK for PC (US only) Norton™ Online Backup Windows Live™ Essentials Se